Customer reviews from defender-usa.com
Defender - PHOENIXHD Non-WiFi Plug-in Power Security System with 10.1 HD Monitor & 2 Cameras - Black
Average customer rating
4.7
(1,269 Reviews)
Rating breakdown 1,269 reviews
5 Stars
972
4 Stars
234
3 Stars
29
2 Stars
16
1 Star
18
96%of customers recommend this product.
(
1,123 out of
1,167)
Customer Reviews for Defender - PHOENIXHD Non-WiFi Plug-in Power Security System with 10.1 HD Monitor & 2 Cameras - Black
Customer Rating
5
Ease of use
on December 4, 2016
Posted by: Teddybear
from Miramichi, NB, Canada
Gender:Male
Length of ownership:1 week
I bought this product a week ago and it is exactly as advertised. It's quick to set up and has a clear picture. I also have found out that the customer service is excellent. Would recommend to anyone
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
on December 4, 2016
Posted by: Dorsey
Gender:Male
Length of ownership:1 week
I just got it easy to work an easy to setup would buy again
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Ideal driveway monitor.
on December 6, 2016
Posted by: Gordon R
from VA
Length of ownership:1 week
I missed the setup sheet in the box so had to wing it, but had no problem. This is a great product -- good color and resolution plus lots of recording options for a reasonable price. A website link (in English) to the manual would be a real help.
I would recommend this to a friend!
Response from defender-usa.comBy Defender, December 23, 2016
Hi Gordon,
We are glad you had a smooth setup process! If you are looking for the product manual please visit the product page and scroll to the downloads section. The manuals are available in English, French and Spanish.
We are glad you had a smooth setup process! If you are looking for the product manual please visit the product page and scroll to the downloads section. The manuals are available in English, French and Spanish.
Written by a customer while visiting defender-usa.com
Customer Rating
5
Great system! Very easy installation.
on December 6, 2016
Posted by: Dpwright
from Georgia, United States
Gender:Male
Length of ownership:1 week
Received today and have it up and running. Very easy to install.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
4
Easy to use fast shipping night vision not good
on December 7, 2016
Posted by: Mikeglock23
from Alachua, FL, United States
Gender:Male
Length of ownership:1 week
They shipped very fast and was very user friendly, the quality of the night vision is poor you can't really recognize the face of the individual, often goes out of signal even when closed to the camera. Will probably buy a nest outdoor 1080p camera next
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Easy installation
on December 10, 2016
Posted by: ole405
from Twinsburg, OH, United States
Gender:Male
Length of ownership:1 week
Bought this a week ago for surveillance of property I'm selling. Set-up was easy, system is easy to use and the quality of the picture is great.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
So Easy To Set-Up
on December 11, 2016
Posted by: Mikeys Dad
from Murrieta, CA, United States
Gender:Male
Length of ownership:1 week
I Just got this unit and was so surprised how easy it was to install and set up. Without even looking at the manual, you can set the time and date. Best to wait until you are up and running to do any adjustments on the monitor. The picture is so clear. More than enough cable comes with the unit.
All and All I am very,very Happy with this Defender System. If you're looking for a good system...This is the one.
All and All I am very,very Happy with this Defender System. If you're looking for a good system...This is the one.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Easy set-up, clear monitor
on December 12, 2016
Posted by: Myers
from Burbank, CA, United States
Gender:Male
Length of ownership:1 week
My father bought this for our pond as we have raccoons who terrorize our koi fish and I was impressed with the monitors clarity. I'm the one who researched security systems and saw a lot of negative comments about the monitors of other product lines...the comments for this monitor were positive and that's what initially drove us to Defender, also saw positive comments about customer service which you don't see a lot of nowadays. Alarm has different volumes, and can add up to 4 cameras. So far, so good
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com