Customer reviews from defender-usa.com
Defender - PHOENIXHD Non-WiFi Plug-in Power Security System with 10.1 HD Monitor & 2 Cameras - Black
Average customer rating
4.7
(1,272 Reviews)
Rating breakdown 1,272 reviews
5 Stars
973
4 Stars
234
3 Stars
29
2 Stars
16
1 Star
20
96%of customers recommend this product.
(
1,124 out of
1,169)
Customer Reviews for Defender - PHOENIXHD Non-WiFi Plug-in Power Security System with 10.1 HD Monitor & 2 Cameras - Black
Customer Rating
4
good picture good audio not enough instructions 2
on August 22, 2016
Posted by: catusflower36
from texas
Gender:Female
Length of ownership:1 week
2 memory cards 1 slot for large card where the small memory card go I can't find a small slot get the 2 camera one not the 1 camera
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Great Technical Support
on August 21, 2016
Posted by: Jamaker42
from California, United States
Length of ownership:1 year or longer
It's very unfortunate that "over the phone" text support is no longer available. With that being noted when Michel from text support contacted me (within 24 hours of my initial request) he was very patient and helped me solve my dilemma. His professionalism and patience are the ONLY things that prohibited me from no longer wanting to have anything to do with these products or the company. In today's times when video surveillance is a MUST, when the system is not operating effectively, you feel and want help immediately. Thank you Michel for responding as quickly as you did.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Great Security System
on August 15, 2016
Posted by: MCBB
from Maysel, WV, United States
Gender:Male
Length of ownership:1 week
I installed this system today. This system was easy to install taking approximately
1-1/2 hours. The system was plug and play. The camera was paired when the power was turned in. All of the Monitor functions are easy to use. Sleep button (Motion Detect) for viewing only. Record (Motion Record) records only when motion is detected. The picture quality is very clear. I am completely satisfied with this system.
1-1/2 hours. The system was plug and play. The camera was paired when the power was turned in. All of the Monitor functions are easy to use. Sleep button (Motion Detect) for viewing only. Record (Motion Record) records only when motion is detected. The picture quality is very clear. I am completely satisfied with this system.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
PhoenixM2
on August 6, 2016
Posted by: Tink
from Newport, PA, United States
Gender:Female
Length of ownership:1 week
I bought this only a day ago and i love it already,right from the time we plugged it in.This was so simple.Like plug and play.The system came already paired.We thought we would have to remove some tall thin trees and brush and we didn't have to.We got instant reception.DEFENDER out did there selves with this one! Simple to navigate, view and delete your recordings right on the monitor if you choose.We would like to add another camera to this later.You will not go wrong buying this! I can't say enough.Thank you,DEFENDER!
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
4
Great Product! :)
on August 2, 2016
Posted by: Gilput
from Toronto, ON, Canada
Gender:Male
Length of ownership:1 month
I got it a month ago and installed myself the same day. It was very easy to install because of the wireless feature and the cameras were preset.
The only improvement I would suggest is that the recording unit should be able to restart after a power failure. Is doesn't start on it's own when the power back. I bought a separate UPS unit unit to ensure that it had a continuous power supply.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
4
on July 27, 2016
Posted by: Wrangler
from Pittsburgh, PA, United States
Gender:Male
Length of ownership:1 week
Product is exactly as advertised. Very affordable and somewhat easy to install. I can explain further if anyone needs to know.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Amazingly Simple
on July 23, 2016
Posted by: grsedi
from Denton, NE, United States
Gender:Male
Length of ownership:1 week
I am amazed how simple this was to set up. All you have to do is plug in the camera and the large video monitor and they are instantly paired. I'm getting a great picture on the screen even when the signal has to go through walls and floors. Plus you can't beat the price for this simple but complete system. This was exactly what I was looking for to add security for our front door.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
4
Excellent system
on June 22, 2016
Posted by: BobP
from Sarasota, FL, United States
Length of ownership:1 week
Easy to set up and the dedicated monitor and SD recording capability is convenient. Very good camera picture quality during the day and good at night. I would recommend this system for its convenience and price
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com