Customer reviews from defender-usa.com
Defender - PHOENIXHD Non-WiFi Plug-in Power Security System with 10.1 HD Monitor & 2 Cameras - Black
Average customer rating
4.7 out of 5
4.7
(1,270 Reviews)
Open Ratings Snapshot
Rating breakdown 1,270 reviews
5 Stars
973
4 Stars
234
3 Stars
29
2 Stars
16
1 Star
18
96%of customers recommend this product. 
(
1,124 out of 1,168
)
Best Buy Privacy Policy
Customer Reviews for Defender - PHOENIXHD Non-WiFi Plug-in Power Security System with 10.1 HD Monitor & 2 Cameras - Black
Customer Rating
5 out of 5
5
Simple and easy to hook up and use
on September 19, 2016
Posted by: Gwen
from Byhalia, MS, United States
Gender:Female
Length of ownership:1 week
This is my first security camera and I love the ease of hooking it up and use. The cost was a bonus. I love that is comes with a SD card and doesn't have to be hooked up to a TV or DVD. All the little extras are a plus. The picture is great and love the zoom option. I recommend this system to all.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5 out of 5
5
Great product
on September 14, 2016
Posted by: Mr C
from Baltimore, MD, United States
Gender:Male
Length of ownership:1 week
I helped my father to order this camera, he says the picture on it is really nice. The best part he likes is the play back feature.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5 out of 5
5
Great System
on September 12, 2016
Posted by: MsCris
from Baltimore, MD, United States
Gender:Male
Length of ownership:1 week
My dad ordered this camera last week. After checking with him he said this was a good camera.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5 out of 5
5
the greatest camera
on September 6, 2016
Posted by: edbow
from Milledgeville, GA, United States
Gender:Male
Length of ownership:1 week
i got defender camera i ever had and i had a lot will buy again
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5 out of 5
5
Great clarity
on September 4, 2016
Posted by: Trisha59
from Chicago, IL, United States
Gender:Female
Length of ownership:1 month
It's so easy to set up and the night vision is so clear
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5 out of 5
5
Great features
on September 1, 2016
Posted by: Gborch
from Colo. Spgs., CO
Gender:Male
Length of ownership:1 week
Very simple setup, but it needs a much better manual!
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
4 out of 5
4
good picture good audio not enough instructions 2
on August 22, 2016
Posted by: catusflower36
from texas
Gender:Female
Length of ownership:1 week
2 memory cards 1 slot for large card where the small memory card go I can't find a small slot get the 2 camera one not the 1 camera
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5 out of 5
5
Great Technical Support
on August 21, 2016
Posted by: Jamaker42
from California, United States
Length of ownership:1 year or longer
It's very unfortunate that "over the phone" text support is no longer available. With that being noted when Michel from text support contacted me (within 24 hours of my initial request) he was very patient and helped me solve my dilemma. His professionalism and patience are the ONLY things that prohibited me from no longer wanting to have anything to do with these products or the company. In today's times when video surveillance is a MUST, when the system is not operating effectively, you feel and want help immediately. Thank you Michel for responding as quickly as you did.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
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