Customer reviews from defender-usa.com
Defender - PHOENIXHD Non-WiFi Plug-in Power Security System with 10.1 HD Monitor & 2 Cameras - Black
Average customer rating
4.7
(1,272 Reviews)
Rating breakdown 1,272 reviews
5 Stars
973
4 Stars
234
3 Stars
29
2 Stars
16
1 Star
20
96%of customers recommend this product.
(
1,124 out of
1,169)
Customer Reviews for Defender - PHOENIXHD Non-WiFi Plug-in Power Security System with 10.1 HD Monitor & 2 Cameras - Black
Customer Rating
3
Camera motion detection malfunction
on September 24, 2016
Posted by: Dis Appointed
from Georgia, United States
Gender:Male
Length of ownership:1 week
I just got this today, set it up very quickly with no problems. The only thing is that one of the cameras just constantly detects motion that isn't there. So it beeps and records constantly. It renders this basically useless for me, since I have to turn off the beeping so it doesn't drive me nuts, and unless I want to delete the recordings every couple hours, the memory will just always be full. Other than that it's ok I guess, some paper work I got with it said I get an extended warranty if I wrote a review..... I guess we'll see about that too.
No, I would not recommend this to a friend.
Response from defender-usa.comBy Defender, Customer Experience Team, September 27, 2016
Thank you for posting your review! We appreciate your feedback. Rest assured we will be happy to resolve any issue you have experienced with your PhoenixM2 and you will absolutely receive your free extended warranty.
Written by a customer while visiting defender-usa.com
Customer Rating
5
great great picture vidieo
on September 20, 2016
Posted by: Haroldmb
from Shawnee Oklahoma
Gender:Male
Length of ownership:1 week
L bought this on 9-9-2016 been installed for 1 week great unit picture
and easy to set up will add another unit
and easy to set up will add another unit
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Simple and easy to hook up and use
on September 19, 2016
Posted by: Gwen
from Byhalia, MS, United States
Gender:Female
Length of ownership:1 week
This is my first security camera and I love the ease of hooking it up and use. The cost was a bonus. I love that is comes with a SD card and doesn't have to be hooked up to a TV or DVD. All the little extras are a plus. The picture is great and love the zoom option. I recommend this system to all.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Great product
on September 14, 2016
Posted by: Mr C
from Baltimore, MD, United States
Gender:Male
Length of ownership:1 week
I helped my father to order this camera, he says the picture on it is really nice. The best part he likes is the play back feature.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Great System
on September 12, 2016
Posted by: MsCris
from Baltimore, MD, United States
Gender:Male
Length of ownership:1 week
My dad ordered this camera last week. After checking with him he said this was a good camera.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
the greatest camera
on September 6, 2016
Posted by: edbow
from Milledgeville, GA, United States
Gender:Male
Length of ownership:1 week
i got defender camera i ever had and i had a lot will buy again
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Great clarity
on September 4, 2016
Posted by: Trisha59
from Chicago, IL, United States
Gender:Female
Length of ownership:1 month
It's so easy to set up and the night vision is so clear
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Great features
on September 1, 2016
Posted by: Gborch
from Colo. Spgs., CO
Gender:Male
Length of ownership:1 week
Very simple setup, but it needs a much better manual!
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com