Customer Reviews for Defender - PHOENIXHD Non-WiFi Plug-in Power Security System with 10.1 HD Monitor & 2 Cameras - Black
Customer Rating
5
Simple and easy to hook up and use
on September 19, 2016
Posted by: Gwen
from Byhalia, MS, United States
Gender:Female
Length of ownership:1 week
This is my first security camera and I love the ease of hooking it up and use. The cost was a bonus. I love that is comes with a SD card and doesn't have to be hooked up to a TV or DVD. All the little extras are a plus. The picture is great and love the zoom option. I recommend this system to all.
It's very unfortunate that "over the phone" text support is no longer available. With that being noted when Michel from text support contacted me (within 24 hours of my initial request) he was very patient and helped me solve my dilemma. His professionalism and patience are the ONLY things that prohibited me from no longer wanting to have anything to do with these products or the company. In today's times when video surveillance is a MUST, when the system is not operating effectively, you feel and want help immediately. Thank you Michel for responding as quickly as you did.