Customer reviews from defender-usa.com
Defender - PHOENIXHD Non-WiFi Plug-in Power Security System with 10.1 HD Monitor & 2 Cameras - Black
Average customer rating
4.7
(1,270 Reviews)
Rating breakdown 1,270 reviews
5 Stars
973
4 Stars
234
3 Stars
29
2 Stars
16
1 Star
18
96%of customers recommend this product.
(
1,124 out of
1,168)
Customer Reviews for Defender - PHOENIXHD Non-WiFi Plug-in Power Security System with 10.1 HD Monitor & 2 Cameras - Black
Customer Rating
5
Great Product
on November 6, 2016
Posted by: MackB
from Waco, Texas
Gender:Male
Length of ownership:1 week
I have had this system for over a week. excellent camera displays, intuitive buttons, no false motion sensor detections. I like the 2 way audio and recording with motion detections. These features need improvement: monitor is not portable (no battery), the toggle/joystick is too small and difficult to make exact selections. No user manual provided. I had to download and print 38 pages of the manual and review the manual before I could successfully know how to use the buttons, etc. on the monitor. The quick setup provided with the product is not enough to sufficiently operate the monitor.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Peace of Mind
on November 4, 2016
Posted by: Central NJ
from Central NJ
Gender:Female
Length of ownership:1 week
Have had the system for a week now and im really happy with it. It does as advertised and will definitely be ordering two more cameras. Now if only I can get the 100 pound dog to be just as watchful.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Nice and simple system.
on November 4, 2016
Posted by: G_OFAZ
from Prescott Valley, AZ, United States
Gender:Male
Length of ownership:1 month
I like this system. With 2 cameras it covers the front of my residence and gives me the peace of mind that I was looking for without a big investment. I live in a dark area, and the monitor is clear and the recording resolution/fps is just right. The cameras are durable and well made.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
EASY SET UP
on October 27, 2016
Posted by: JG13
from Florida, United States
Gender:Male
Length of ownership:1 month
EASY SET UP PLUG IN TURN ON STARTED WORKING ADD A THIRD CAMERA HAD TO PAIR IT UP SIMPLE.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
4
MC 2.2C - Very Good System
on October 24, 2016
Posted by: Rayzor
from Pigeon Lake, Ab.
Gender:Male
Length of ownership:1 week
I upgraded my system last week, from a previous DEFENDER system.
The image is sharper, and motion detection is superior. I feel I got good value for the dollars spent.
The image is sharper, and motion detection is superior. I feel I got good value for the dollars spent.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Vincecor
on October 20, 2016
Posted by: Vincecor
from Montgomeryville , PA
Gender:Male
Length of ownership:1 week
The Quality and Range of the Camera to Monitor is great.
Set up was fairly easy.
One problem I am having is to schedule on and off time.
I will have to call Tech for assitance
Set up was fairly easy.
One problem I am having is to schedule on and off time.
I will have to call Tech for assitance
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
4
Ok for wireless
on October 19, 2016
Posted by: Smonzon
from California, United States
Gender:Female
Length of ownership:1 month
Purchased 3 weeks ago. Online instruction does not cover schedule motion setup. Had to wait 24 hours for tech support to call me back
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Great product
on October 18, 2016
Posted by: Artful
from Jacksonville, FL, United States
Gender:Male
Length of ownership:1 month
I just installed this system. I have installed 3 other security systems in the past and this was as easy to install as the best of them. The picture quality is great and an additional (unanticipated) benefit is an audible motion alarm that lets you know when someone is in the field of view of the camera. The camera has a "zoom" feature that lets you get a close-up picture, and the volume of the speaker is adjustable. The only negative is that there is a slight delay in the audio transmission but this simply requires learning to adapt to it.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com