Customer reviews from defender-usa.com
Defender - PHOENIXHD Non-WiFi Plug-in Power Security System with 10.1” HD Monitor & 2 Cameras with 64 GB SD Card - Black
Average customer rating
4.7
(1,267 Reviews)
Rating breakdown 1,267 reviews
5 Stars
970
4 Stars
234
3 Stars
29
2 Stars
16
1 Star
18
96%of customers recommend this product.
(
1,123 out of
1,167)
Customer Reviews for Defender - PHOENIXHD Non-WiFi Plug-in Power Security System with 10.1” HD Monitor & 2 Cameras with 64 GB SD Card - Black
Customer Rating
5
Very good resolution and good price
on January 23, 2021
Posted by: dean3141
from Central Florida
I ordered the four camera system last month from Defender Cameras. I took it out of the box and played with it. It works so far. The cameras can send wireless videos signals through two or three concrete block walls with no problem. I will update the review after it is all set up.
I would recommend this to a friend!
Response from defender-usa.comBy CX, January 25, 2021
Hello dean3141! Thank you for taking the time to review your PhoenixM2 security system. We are so glad to hear you are happy with the range. Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your PhoenixM2. Without you and our other customers, Defender would not be the name it is today!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Great Quality
on January 24, 2021
Posted by: MaryT
from AR
Received this unit as a present and it was easy to set up and operate. Microphone really picks up sounds and alerts me to things I had no idea were happening near the house.
I would recommend this to a friend!
Response from defender-usa.comBy CX, January 25, 2021
Hello MaryT! Thank you for taking the time to review your PhoenixM2 security system. We are so glad to hear you are happy with the audio. Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your PhoenixM2. Without you and our other customers, Defender would not be the name it is today!
Melissa C. | Defender Customer Experience Expert
Melissa C. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Posted by: Kerry
from Indiana
Verified Purchase:Yes
Purchased the PhoenixM2 with 2 cameras. Placed both cameras inside a metal-sided pole building about 350 ft from my house where I placed the monitor/receiver. Purpose of the system is to watch my cows during calving season. Easy setup....just attach the antenna & power cord.....ready to go. The signal from camera 1 was good. The camera 2 signal was in & out. I added a 7 ft extension cable to the antenna of camera 2 & extended the antenna to the exterior of the pole building. I now have strong signals & good pictures from both cameras. Even the night pictures are good. Support staff was very helpful. 5-star rating. Kerry 1/26/21
I would recommend this to a friend!
Response from defender-usa.comBy CX, January 27, 2021
Hello Kerry! Thank you for taking the time to leave a rating! Without you and our other customers, Defender would not be the name it is today!
Melissa C. | Defender Customer Experience Expert
Melissa C. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Customer Rating
5
on January 30, 2021
Posted by: Evelyn N
from Antioch,Tn
Gender:Female
I brought a few months ago and I just got them put up this month and I love them . You can see so clearly and hear just anything.
I would recommend this to a friend!
Response from defender-usa.comBy CX, February 1, 2021
Hello Evelyn,
We are thrilled to hear that you love your new cameras. It's great to hear that you are happy with the picture quality and sound. Thank you for taking the time to review, we appreciate the feedback. We would greatly appreciate you speaking with your friends and family about your experience with Defender and your Phoenix. Without you and our other customers, Defender would not be the name it is today!
Amanda M. | Defender Customer Experience Expert
We are thrilled to hear that you love your new cameras. It's great to hear that you are happy with the picture quality and sound. Thank you for taking the time to review, we appreciate the feedback. We would greatly appreciate you speaking with your friends and family about your experience with Defender and your Phoenix. Without you and our other customers, Defender would not be the name it is today!
Amanda M. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Posted by: Carmelite Nuns
Verified Purchase:Yes
We like it. Simple setup. Pleasant sounding alerts. No computer hookup, hence no hassles there. Gives us extra eyes to see our property, and peace at seeing all is fine... Thanks!
I would recommend this to a friend!
Response from defender-usa.comBy CX, February 5, 2021
Hello Carmelite Nuns! Thank you for taking the time to review the Phoenix security system. We are so glad to hear you are happy with the Phoenix. Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your Phoenix. Without you and our other customers, Defender would not be the name it is today!
Amanda M. | Defender Customer Experience Expert
Amanda M. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Posted by: Crack shot
from Vancouver Island
Gender:Male
Verified Purchase:Yes
Good product, minor annoyance; does not pick rabbits coming in to the yard. Easy to install, wish robertson screws were supplied rather than phillips.
Response from defender-usa.comBy CX, March 11, 2021
Hello!
Thank you for reviewing your Phoenix security system. We are glad that you found your installation simple as it should be. We pride ourselves in being able to create a system that has great exterior and interior and is a simple plug and go system.
Depending on the speed of the rabbits or where in the yard they are, it is possible that the cameras will pick them up. I do hope you will be able to view them!
Best,
Maha M. | Defender Customer Experience Expert
Thank you for reviewing your Phoenix security system. We are glad that you found your installation simple as it should be. We pride ourselves in being able to create a system that has great exterior and interior and is a simple plug and go system.
Depending on the speed of the rabbits or where in the yard they are, it is possible that the cameras will pick them up. I do hope you will be able to view them!
Best,
Maha M. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Customer Rating
5
cameras make a difference
on March 15, 2021
Posted by: Ashley L
from Waxahachie, Tx.
Gender:Female
I bought these cameras to help keep my property defended at all times. These cameras have proven to be the best ones I've ever had. Being able to see and hear what goes on around me and know that I can keep my family safe had been the best. I have to keep bad people off my property.
I would recommend this to a friend!
Response from defender-usa.comBy CX, March 16, 2021
Hello Ashley! Thank you for taking the time to review the Phoenix security system. We are so glad to hear you are happy with the Phoenix. We love that you are able to keep your family safe, there is nothing more important. The Phoenix is the perfect system to be able to hear and see everything going on around your property! Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your Phoenix. Without you and our other customers, Defender would not be the name it is today!
Amanda M. | Defender Customer Experience Expert
Amanda M. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Posted by: Uharda
Verified Purchase:Yes
Easy to set up Camera very clear. Very pleased with the purchase. Bought for my daughter as they have a movie room in the basement and needed to be able to see the front door.
Response from defender-usa.comBy CX , March 17, 2021
Hello Uharda,
We are thrilled to hear your daughter is enjoying the system! We love hearing about creative uses for the Phoenix! This is a great way to know what is going on at your home, with out having to interupt movie time! Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your Phoenix. Without you and our other customers, Defender would not be the name it is today!
Amanda M. | Defender Customer Experience Expert
We are thrilled to hear your daughter is enjoying the system! We love hearing about creative uses for the Phoenix! This is a great way to know what is going on at your home, with out having to interupt movie time! Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your Phoenix. Without you and our other customers, Defender would not be the name it is today!
Amanda M. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com