Customer reviews from defender-usa.com
Defender - PHOENIXHD Non-WiFi Plug-in Power Security System with 10.1” HD Monitor & 2 Cameras with 64 GB SD Card - Black
Average customer rating
4.7
(1,267 Reviews)
Rating breakdown 1,267 reviews
5 Stars
970
4 Stars
234
3 Stars
29
2 Stars
16
1 Star
18
96%of customers recommend this product.
(
1,123 out of
1,167)
Customer Reviews for Defender - PHOENIXHD Non-WiFi Plug-in Power Security System with 10.1” HD Monitor & 2 Cameras with 64 GB SD Card - Black
Customer Rating
4
Great system!
on October 13, 2020
Posted by: DanielJ
Very easy to install. The cameras were already paired so needed to just position, plug in and done!
I would recommend this to a friend!
Response from defender-usa.comBy CX, October 14, 2020
Hello Daniel J! Thank you for taking the time to review your PhoenixM2 security system. We are so glad to see that you found the set up easy and are enjoying the peace of mind that Defender strives to provide our customers with! Our customer feedback is what matters most to us here at Defender and, we would greatly appreciate you speaking with your friends and family about your experience with Defender Without you and our other customers, Defender would not be the name it is today!
Melissa C. | Defender Customer Experience Expert
Melissa C. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Posted by: Anonymous
from Wetumpka Al
Gender:Male
Verified Purchase:Yes
Very satisfied with them. I have three, one on front porch, one on the back porch & one on side of house. One on back porch I've had for 5+ yrs & it still works fine! Except for a few minor glitches they've been great.
I would recommend this to a friend!
Response from defender-usa.comBy CX, October 19, 2020
Hello! Thank you for taking the time to review your PhoenixM2 security system. We are so glad to see that you are enjoying the peace of mind that Defender strives to provide our customers with! Our customer feedback is what matters most to us here at Defender especially from loyal customers such as yourself and, we would greatly appreciate you speaking with your friends and family about your experience with Defender Without you and our other customers, Defender would not be the name it is today!
Melissa C. | Defender Customer Experience Expert
Melissa C. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Posted by: Anonymous
from Texas
Gender:Female
Verified Purchase:Yes
Excellent camera, well priced. Extremely fast shipping and good customer service. I have 7 of these.
I would recommend this to a friend!
Response from defender-usa.comBy CX, October 20, 2020
Hello! Thank you for taking the time to review your PhoenixM2 security system. We are so glad to see that you are enjoying the peace of mind that Defender strives to provide our customers with! Our customer feedback is what matters most to us here at Defender and, we would greatly appreciate you speaking with your friends and family about your experience with Defender Without you and our other customers, Defender would not be the name it is today!
Melissa C. | Defender Customer Experience Expert
Melissa C. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Customer Rating
5
Very easy to install and picture is very clear.
on October 22, 2020
Posted by: karenp
from Snow Hill, NC 28580
Gender:Female
This customer did not provide a text review.
I would recommend this to a friend!
Response from defender-usa.comBy CX, October 23, 2020
Hello karenp! Thank you for taking the time to review your PhoenixM2 security system. We are so glad to see that you are enjoying the peace of mind that Defender strives to provide our customers with! Our customer feedback is what matters most to us here at Defender and, we would greatly appreciate you speaking with your friends and family about your experience with Defender Without you and our other customers, Defender would not be the name it is today!
Melissa C. | Defender Customer Experience Expert
Melissa C. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Customer Rating
5
Awesome System
on October 23, 2020
Posted by: brendak
from Cheshire, Ohio
Gender:Female
Absolutely love this system. It makes us feel safer being able to watch what is going on outside of our home.
I would recommend this to a friend!
Response from defender-usa.comBy CX, October 26, 2020
Hello Brendak! Thank you for taking the time to review your PhoenixM2 security system. We are so glad to see that you are enjoying the peace of mind that Defender strives to provide our customers with! Our customer feedback is what matters most to us here at Defender and, we would greatly appreciate you speaking with your friends and family about your experience with Defender Without you and our other customers, Defender would not be the name it is today!
Melissa C. | Defender Customer Experience Expert
Melissa C. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Posted by: Anonymous
from Western NY like Niagra Falls area
Gender:Male
Verified Purchase:Yes
Monitor is easy to navigate. Camera range is what I needed. I enjoyed the length of cord that came with the cameras. Lost a star because no owners manual only a quick start guide came with it and l wish the cord that plugs into the back of the monitor had a 90 on it. When I tip the monitor it hits the mounting bracket and won't tip all the way.
Response from defender-usa.comBy CX, October 26, 2020
Hello James hum! Thank you for taking the time to review your PhoenixM2 security system. We are so glad to see that you are enjoying the peace of mind that Defender strives to provide our customers with! All of our manuals and helpful how to videos can be found on our Defender Cameras website! Our customer feedback is what matters most to us here at Defender and, we would greatly appreciate you speaking with your friends and family about your experience with Defender Without you and our other customers, Defender would not be the name it is today!
Melissa C. | Defender Customer Experience Expert
Melissa C. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Posted by: Anonymous
from Niagara, Canada
Gender:Male
Verified Purchase:Yes
If I could resolve determining how to record I would be ecstatic !
I would recommend this to a friend!
Response from defender-usa.comBy CX, October 27, 2020
Hi there! Thank you for taking the time to review your PhoenixM2! We are sorry to see that you are having trouble with your recording. Please reach out to our Customer Experience Experts through Live Chat on our Defender Cameras website. We are available Monday to Friday from 8 am to 4 pm EST and are looking forward to assisting you!
Melissa C. | Defender Customer Experience Expert
Melissa C. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Posted by: Anonymous
from British Columbia, Canada
Gender:Female
Verified Purchase:Yes
The camera’s are super sensitive, they do what they’ve supposed to do and thats to record. I’m glad I invested in them, with a rise in Crime around us I feel somewhat more secure. Cost of these Cameras is within a reasonable price range compared to others I’ve looked at.
I would recommend this to a friend!
Response from defender-usa.comBy CX, October 27, 2020
Hello! Thank you for taking the time to review your PhoenixM2 security system. We are so glad to see that you are enjoying the peace of mind that Defender strives to provide our customers with! Our customer feedback is what matters most to us here at Defender and, we would greatly appreciate you speaking with your friends and family about your experience with Defender Without you and our other customers, Defender would not be the name it is today!
Melissa C. | Defender Customer Experience Expert
Melissa C. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com