Customer reviews from defender-usa.com
Defender - PHOENIXHD Non-WiFi Plug-in Power Security System with 10.1” HD Monitor & 2 Cameras with 64 GB SD Card - Black
Average customer rating
4.7
(1,267 Reviews)
Rating breakdown 1,267 reviews
5 Stars
970
4 Stars
234
3 Stars
29
2 Stars
16
1 Star
18
96%of customers recommend this product.
(
1,123 out of
1,167)
Customer Reviews for Defender - PHOENIXHD Non-WiFi Plug-in Power Security System with 10.1” HD Monitor & 2 Cameras with 64 GB SD Card - Black
Customer Rating
5
Better than expected
on September 14, 2020
Posted by: Rodd
from N.E. Washington St.
Gender:Male
Very clear picture,
Next time my fence gets knocked over there will be video the judge can have a look at.
Second camera is for watching the wildlife.
Very happy with the system,, so far
Next time my fence gets knocked over there will be video the judge can have a look at.
Second camera is for watching the wildlife.
Very happy with the system,, so far
I would recommend this to a friend!
Response from defender-usa.comBy CX, September 15, 2020
Hello Rod! Thank you for taking the time to review your PhoenixM2 security system. We are so glad to see that you are enjoying the peace of mind that Defender strives to provide our customers with! Our customer feedback is what matters most to us here at Defender and, we would greatly appreciate you speaking with your friends and family about your experience with Defender Without you and our other customers, Defender would not be the name it is today!
Melissa C. | Defender Customer Experience Expert
Melissa C. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Customer Rating
4
QuickSepUp
on September 20, 2020
Posted by: Cinderella
from backyard
Gender:Male
the record time is much shorter that i anticipated but the unit installed and worked first try
I would recommend this to a friend!
Response from defender-usa.comBy CX, September 22, 2020
Hello Cinderella ! Thank you for taking the time to review your PhoenixM2 security system. We are so glad to see that you found the install to be hassle free! If you find that you are not happy with the recording time you can adjust the system to record on motion only or you can add a larger SD card! The PhoenixM2 can have up 128GB of storage added! Our customer feedback is what matters most to us here at Defender and, we would greatly appreciate you speaking with your friends and family about your experience with Defender Without you and our other customers, Defender would not be the name it is today!
Melissa C. | Defender Customer Experience Expert
Melissa C. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Posted by: Jeffski
from WI
Gender:Male
Verified Purchase:Yes
Very easy to install went up in minutes very happy. Very satisfied with view of the camera.
I would recommend this to a friend!
Response from defender-usa.comBy CX, September 30, 2020
Hello! Thank you for taking the time to review your PhoenixM2 security system. We are so glad to see that you are enjoying the peace of mind that Defender strives to provide our customers with! Our customer feedback is what matters most to us here at Defender and, we would greatly appreciate you speaking with your friends and family about your experience with Defender Without you and our other customers, Defender would not be the name it is today!
Melissa C. | Defender Customer Experience
Melissa C. | Defender Customer Experience
Written by a customer while visiting defender-usa.com
Posted by: Robert L
from Vancouver, WA
Gender:Male
Verified Purchase:Yes
The system is wonderful without using the internet
I would recommend this to a friend!
Response from defender-usa.comBy CX, September 30, 2020
Hello! Thank you for taking the time to review your PhoenixM2 security system. We are so glad to see that you are enjoying the peace of mind that Defender strives to provide our customers with! Our customer feedback is what matters most to us here at Defender and, we would greatly appreciate you speaking with your friends and family about your experience with Defender Without you and our other customers, Defender would not be the name it is today!
Melissa C. | Defender Customer Experience
Melissa C. | Defender Customer Experience
Written by a customer while visiting defender-usa.com
Posted by: Anonymous
from Toronto
Verified Purchase:Yes
Very user friendly and easy to use straight out if the box
I would recommend this to a friend!
Response from defender-usa.comBy CX, October 5, 2020
Hello! Thank you for taking the time to review your PhoenixM2 security system. We are so glad to see that you are enjoying the peace of mind that Defender strives to provide our customers with! Our customer feedback is what matters most to us here at Defender and, we would greatly appreciate you speaking with your friends and family about your experience with Defender Without you and our other customers, Defender would not be the name it is today!
Melissa C. | Defender Customer Experience Expert
Melissa C. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Customer Rating
5
Easy to use
on October 2, 2020
Posted by: Kathy S
We purchased these security cameras for a 95 year old who lives alone and does not "do technology". Everything came that we needed, there is support online, and it was very easy to explain. We got a refurbished product and it is just like new. No complaints so far.
I would recommend this to a friend!
Response from defender-usa.comBy CX, October 5, 2020
Hello Kathy S! Thank you for taking the time to review your PhoenixM2 security system. We are so glad to see that you are enjoying the peace of mind that Defender strives to provide our customers with! Our customer feedback is what matters most to us here at Defender and, we would greatly appreciate you speaking with your friends and family about your experience with Defender Without you and our other customers, Defender would not be the name it is today!
Melissa C. | Defender Customer Experience Expert
Melissa C. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Posted by: Anonymous
from South Louisiana/Cajun Country
Gender:Male
Verified Purchase:Yes
I would have liked to give 5 stars but a 4 seems the best I can do. The picture quality is not as good as i'd have wished for but it's only a 7" screen. Over all it does the job of watching my yard, anything moving will get picked up. Come to find out we wanted to make some BAT houses, well no need to we have plenty of them. After a few days playing with all the settings I am somewhat satisfied with this little unit. Was going to get extra cam's but I will just stay with what I have.
I would recommend this to a friend!
Response from defender-usa.comBy CX, October 5, 2020
Hello! Thank you for taking the time to review your PhoenixM2 security system. We are so glad to see that you are enjoying the peace of mind that Defender strives to provide our customers with! Our customer feedback is what matters most to us here at Defender and, we would greatly appreciate you speaking with your friends and family about your experience with Defender Without you and our other customers, Defender would not be the name it is today!
Melissa C. | Defender Customer Experience Expert
Melissa C. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Customer Rating
5
Replacement Security System
on October 5, 2020
Posted by: KarenB
from Honolulu, Hawaii
Gender:Female
It arrived earlier than expected. Packaged well; no damages. It was not hard to install, even for a female. It set up quickly. The 2 cameras were already paired. I printed out the owner's manual online and started to read it when ordered. The monitor set up quickly and was easy to navigate around. It has a metal camera base and came with screws for mounting. I will be ordering another one soon. Thank you, Defender.
I would recommend this to a friend!
Response from defender-usa.comBy CX, October 7, 2020
Hello James hum! Thank you for taking the time to review your PhoenixM2 security system. We are so glad to see that the set up was easy and that you are enjoying the peace of mind that Defender strives to provide our customers with! Our customer feedback is what matters most to us here at Defender and, we would greatly appreciate you speaking with your friends and family about your experience with Defender Without you and our other customers, Defender would not be the name it is today!
Melissa C. | Defender Customer Experience Expert
Melissa C. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com