Customer reviews from defender-usa.com
Defender - PHOENIXHD Non-WiFi Plug-in Power Security System with 10.1” HD Monitor & 2 Cameras with 64 GB SD Card - Black
Average customer rating
4.7 out of 5
4.7
(1,267 Reviews)
Open Ratings Snapshot
Rating breakdown 1,267 reviews
5 Stars
970
4 Stars
234
3 Stars
29
2 Stars
16
1 Star
18
96%of customers recommend this product. 
(
1,123 out of 1,167
)
Best Buy Privacy Policy
Customer Reviews for Defender - PHOENIXHD Non-WiFi Plug-in Power Security System with 10.1” HD Monitor & 2 Cameras with 64 GB SD Card - Black
Customer Rating
5 out of 5
5
Great system
on July 10, 2020
Posted by: Twp2130
from Lucedale MS
Gender:Male
Just set my system up and is performing great! The camera is solid and made of metal and picture quality is excellent!
I would recommend this to a friend!
Response from defender-usa.comBy CXJuly 15, 2020
Hello Twp2130! Thank you for taking the time to review your PhoenixM2 security system. We are so glad to see that you are enjoying the peace of mind that Defender strives to provide our customers with! Our customer feedback is what matters most to us here at Defender and, we would greatly appreciate you speaking with your friends and family about your experience with Defender Without you and our other customers, Defender would not be the name it is today!

Melissa C. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Customer Rating
5 out of 5
5
Great system
on July 10, 2020
Posted by: Sloane
from PA
Gender:Male
Easy to install and use. Picture is great and love the two-way communication.
I would recommend this to a friend!
Response from defender-usa.comBy CXJuly 15, 2020
Hello Sloane! Thank you for taking the time to review your PhoenixM2 security system. We are so glad to see that you are enjoying the peace of mind that Defender strives to provide our customers with! Our customer feedback is what matters most to us here at Defender and, we would greatly appreciate you speaking with your friends and family about your experience with Defender Without you and our other customers, Defender would not be the name it is today!

Melissa C. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Customer Rating
5 out of 5
5
Easy to set up! I love this camera and monitor!
on July 12, 2020
Posted by: Anonymous
from Ontario, Canada
Gender:Female
Verified Purchase:Yes
Fast Delivery! It was so easy to set up, a good picture, instruction manual is on their website. Great night vision! Good microphone & speakers. Will be recording in the near future. I love this camera and monitor because they are both plugged in and no batteries are necessary. Excellent Chat Service! Great price!
I would recommend this to a friend!
Response from defender-usa.comBy CXJuly 15, 2020
Hello Irene Garcia! Thank you for taking the time to review your PhoenixM2 security system. We are so glad to see that you are enjoying the peace of mind that Defender strives to provide our customers with! Our customer feedback is what matters most to us here at Defender and, we would greatly appreciate you speaking with your friends and family about your experience with Defender Without you and our other customers, Defender would not be the name it is today!

Melissa C. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Customer Rating
5 out of 5
5
Just what I was looking for
on July 15, 2020
Posted by: slb26
from Ontario, Canada
Gender:Female
Great little camera - not very noticeable, Love that wifi and internet connected is not required
I would recommend this to a friend!
Response from defender-usa.comBy CXJuly 15, 2020
Hello slb26! Thank you for taking the time to review your PhoenixM2 security system. We are so glad to see that you are enjoying the peace of mind that Defender strives to provide our customers with! Our customer feedback is what matters most to us here at Defender and, we would greatly appreciate you speaking with your friends and family about your experience with Defender Without you and our other customers, Defender would not be the name it is today!

Melissa C. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Customer Rating
5 out of 5
5
Easy to use.
on July 15, 2020
Posted by: Georgie
from Virginia
Gender:Female
Verified Purchase:Yes
I bought this a couple of weeks ago for my sister. Installed it in about 15 minutes and programmed in less time. Totally satisfied with this great Product.
I would recommend this to a friend!
Response from defender-usa.comBy CXJuly 16, 2020
Hello Georgie! Thank you for taking the time to review your PhoenixM2 security system. We are so glad to see that you are enjoying the peace of mind that Defender strives to provide our customers with! Our customer feedback is what matters most to us here at Defender and, we would greatly appreciate you speaking with your friends and family about your experience with Defender Without you and our other customers, Defender would not be the name it is today!

Melissa C. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Customer Rating
5 out of 5
5
great camera
on July 16, 2020
Posted by: old gieser
from NC
Gender:Male
Verified Purchase:Yes
very easy to set up and easy to navigate thru the menu
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5 out of 5
5
good security system
on July 16, 2020
Posted by: superjaws
Gender:Male
this is a simple system it works right of the box
what i like about the system there,no wi-fi to worry about
and it comes with a monitor
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
4 out of 5
4
Good system
on July 18, 2020
Posted by: Sangho
from Toronto, ON
Gender:Male
Verified Purchase:Yes
GOOD SYSTEM, But consistent and expanded signal catching ability should be an one definite point for improvement in the future.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
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