Customer reviews from defender-usa.com
Defender - PHOENIXHD Non-WiFi Plug-in Power Security System with 10.1 HD Monitor & 2 Cameras - Black
Average customer rating
4.7
(1,272 Reviews)
Rating breakdown 1,272 reviews
5 Stars
973
4 Stars
234
3 Stars
29
2 Stars
16
1 Star
20
96%of customers recommend this product.
(
1,124 out of
1,169)
Customer Reviews for Defender - PHOENIXHD Non-WiFi Plug-in Power Security System with 10.1 HD Monitor & 2 Cameras - Black
Customer Rating
5
Easiest set up EVER
on May 8, 2017
Posted by: rtialavea
from Logan, UT, United States
Gender:Female
Length of ownership:1 week
bought on Amazon, arrived in mail. I was very disappointed that there was no set up manual. Im 64 yrs old, this kinda stuff a challenge. Only directions: plug in, turn on. It was absolutely right. No manual needed. Picture is beautiful & clear. Couldn't be easier to operate. night vision is amazing in the dark. I love this product. Get one!
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Great-Excellent
on May 8, 2017
Posted by: Davis
from Kingman, AZ, United States
Gender:Male
Length of ownership:1 week
We bought the Defender Phoenix M22C 7in wireless 2 cam. Picture was great and it was easy to set it all up. So far very happy
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Easy to use!
on May 6, 2017
Posted by: Happy
from Placerville, CA, United States
Gender:Female
Length of ownership:1 week
Love the dedicated buttons on monitor: Alarm has volume from loud all the way down to whisper and mute. I like I don't have to log into anything, or change tv channel to see what's going on. I have the monitor set next to me and when the alarm sounds(3 quick beeps) I can immediately look to see what's happening.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Works well
on May 5, 2017
Posted by: Robert5540
from Morgantown, WV, United States
Gender:Male
Length of ownership:1 month
Works exactly as described. Very little setup required... quick plug-and-play. Very pleased so far.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
on May 5, 2017
Posted by: russg
from Morris, IL, United States
Gender:Male
Length of ownership:1 month
Easy to set up and use. Good product for the price.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Excellent Camera System!
on May 3, 2017
Posted by: Bond
Gender:Male
Length of ownership:1 week
Well the picture is perfect in daylight and very good at night (as good as much more expensive systems as I have tried a few). Set up, there was none. Ease of use, not much to it you just have to read the name on the button. One thing to be careful when installing: the install guide says you can mount in on the roof if you want, but in fine print at the top it says the camera is not water proof so it must be mounted under cover. Due to the temp. here going down to -47*F I built a 2" styro foam box behind my facia board and installed a receptacle for it up there. One problem I just found, if you just unplug the monitor without turning it off you will lose the camera (well I keep it beside my bed at night but my wife wants to keep an eye on things in the day time so I move the monitor daily). To get the camera back (paired up again), you just have to unplug the camera and turn on the monitor, then plug in the camera. You do not need to pair the camera. I figured this out before I spent a few hours getting my camera out of the box to pair!
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Awesome Security System
on May 2, 2017
Posted by: Lizzy201
from North Carolina, United States
Gender:Female
Length of ownership:1 week
Was being terrorized by the neighborhood thugs, they kept trying to get into my home while my kids and I were sleeping, in the early am and so we started sleeping in shifts... They were aggressive and didn't care about the security system, they started trying to get in during the daylight hours also. So I purchased the defender surveillance system, and all attacks have ceased for now... I thought that I needed a pro to install it, but it was very simple, and easy. The picture is very clear, I love the intercom, and the night vision exceeds my expectations. I will be purchasing three additional cameras in the near future to complete my system!
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
4
Sets a new standard for plug and play.
on May 1, 2017
Posted by: John L
from Dunnellon, FL, United States
Gender:Male
Length of ownership:1 week
Received this system a few days ago and today was set up day (but didn't take long at all) which amounted to a couple of hours. I was expecting possible problems with an economy model, but was pleasantly surprised. Have not had a chance for night vision capabilities but am anticipating. This system could be five stars if it has longevity. As with other reviews I am also absent any kind of operating manual and would like one if possible. Even an on-line manual would be appreciated.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com