Customer reviews from defender-usa.com
Defender - PHOENIXHD Non-WiFi Plug-in Power Security System with 10.1” HD Monitor & 2 Cameras with 64 GB SD Card - Black
Average customer rating
4.7
(1,267 Reviews)
Rating breakdown 1,267 reviews
5 Stars
970
4 Stars
234
3 Stars
29
2 Stars
16
1 Star
18
96%of customers recommend this product.
(
1,123 out of
1,167)
Customer Reviews for Defender - PHOENIXHD Non-WiFi Plug-in Power Security System with 10.1” HD Monitor & 2 Cameras with 64 GB SD Card - Black
Customer Rating
5
GREAT GREAT CAMERA SYSTEM
on January 31, 2020
Posted by: GENO
from MAINE
Gender:Male
Length of ownership:1 month
I PURCHASED MY CAMERA ABOUT 4 WEEKS AGO. I INSTALLED IT IN ABOUT A HOUR . 2 CAMERAS ONE ON EACH SIDE OF MY HOUSE . I WAS SO AMAZED WITH IT,I ORDERED ONE MORE SYSTEM. SO I NOW HAVE TWO MONITORS AND 4 CAMERAS ON EVERY CORNER OF MY HOUSE. THESE CAMERA DO IT ALL FOR THE PRICE YOU CAN'T BEAT IT.
I would recommend this to a friend!
Response from defender-usa.comBy Lauren A, Defender Customer Experience Expert, February 1, 2020
Thank you, Gene, for taking the time to review your Defender Phoenix wireless security system. Welcome to the Defender family! We are so glad to hear you are happy with the system! Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your purchased Phoenix system. Without you and our other customers, Defender would not be the name it is today!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Easy set up and great view
on February 2, 2020
Posted by: Garry R
from Ardrossan, AB
Gender:Male
Length of ownership:1 month
I just installed and set it up. love it easy to set up, connect and installation was a breeze
I would recommend this to a friend!
Response from defender-usa.comBy Lauren A, Defender Customer Experience Expert, February 4, 2020
Thank you Robert, for taking the time to review your Defender Phoenix wireless security system. We are happy to hear you are found the system easy to install and set up! Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your purchased Phoenix system. Without you and our other customers, Defender would not be the name it is today!
Written by a customer while visiting defender-usa.com
Customer Rating
5
SECURITY
on February 4, 2020
Posted by: STULTZ
from SIOUX CITY, IA
Gender:Male
Length of ownership:1 week
BOUGHT THIS SYSTEM AND WAS AMAZED AT THE QUICK AND EASY SET UP. CLEAR PICTURE ON MONITOR AS WELL.
I would recommend this to a friend!
Response from defender-usa.comBy Lauren A, Defender Customer Experience Expert, February 4, 2020
Hello Ken. Thank you very much for taking the time to review your Defender Phoenix wireless security system. Welcome to the Defender family! We are glad to hear you are found the system easy to set up and are finding the picture to be clear! Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your purchased Phoenix system. Without you and our other customers, Defender would not be the name it is today!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Great gift
on February 5, 2020
Posted by: Gary25
from Salt Lick, Ky
Gender:Male
Length of ownership:1 month
My son got me this system as a Christmas gift. I was very pleased. This was more than I expected. Very easy to install. Exactly what I wanted. Would recommend.
I would recommend this to a friend!
Response from defender-usa.comBy Lauren A, Defender Customer Experience Expert, February 10, 2020
Hello there Gary and thank you for taking the time to review your Defender Phoenix wireless security system. Welcome to the Defender Family! We are happy to hear you are pleased with the system, that it is more than you expected and that you would recommend it! Our customer feedback is truly what matters most to us here at Defender which is why we would greatly appreciate you speaking with your friends and family about your experience with Defender and your Phoenix system, because without you and our other customers, Defender would not be the name it is today!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Excellent Security System
on February 7, 2020
Posted by: rahjr
from Sandy Utah
Length of ownership:1 month
I purchased this unit with two additional cameras about four weeks ago. Easy setup, great pictures and just excellent features overall. The online manual is easy to understand and i enjoy going back to it just to see if i missed any of the features. I do have an issue with the mounting screws however. The heads seem to strip out very easily. You need to take care and be sure to select the correct phillips screwdriver. Thanks
I would recommend this to a friend!
Response from defender-usa.comBy Lauren A, Defender Customer Experience Expert, February 10, 2020
Hello Ray and thank you for taking the time to review your Defender Phoenix wireless security system. We glad to hear that you are happy with the easy set-up, great pictures and overall features. Our customer feedback is what matters most to us here at Defender which is why we would greatly appreciate you speaking with your friends and family about your experience with Defender and your Phoenix system, because without you and our other customers, Defender would not be the name it is today!
Written by a customer while visiting defender-usa.com
Customer Rating
5
more than what I expected
on February 7, 2020
Posted by: bativladi
from Toronto, Canada
Gender:Male
Length of ownership:1 week
I had a LOREX kit for 7 years. It's monitor failed I bought Defender. Pretty similar design and even in small technical details. I do not mind, because I was happy with Lorex. Think the Defender transmits better images. Overall Defender is excellent, but just installed it. Hope will not have issues for several years.
Response from defender-usa.comBy Lauren A, Defender Customer Experience Expert, February 10, 2020
Hello there Vladimir and thank you for taking the time to review your Defender Phoenix wireless security system. Welcome to the Defender Family! We glad to hear that you are happy with the design and the images. Our customer feedback is truly what matters most to us here at Defender which is why we would greatly appreciate you speaking with your friends and family about your experience with Defender and your security system, because without you and our other customers, Defender would not be the name it is today!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Easy to setup and configure
on February 9, 2020
Posted by: RNats
from Vancouver, BC
Length of ownership:1 month
I purchased this system within the past few weeks to monitor our driveway and cul-de-sac area. The range of vision seems to be as advertised and the night vision is good as well. Product was easy to connect and get working right out of the box. Buttons on camera are self-explanatory, but the online manual is easy to access and understand if you need more details on menu setup options.
I would recommend this to a friend!
Response from defender-usa.comBy Lauren A, Defender Customer Experience Expert, February 10, 2020
Thank you, Stan, for taking the time to review your Defender Phoenix wireless security system. We are so very happy to hear you are enjoying the range, night vision, and that the system was easy to set up and use. Our customer feedback is truly what matters most to us here at Defender which is why we would greatly appreciate you speaking with your friends and family about your experience with Defender and your Phoenix system, because without you and our other customers, Defender would not be the name it is today!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Excellent clarity!
on February 12, 2020
Posted by: Peter Sagonias
from Arden, NC
Gender:Male
Length of ownership:1 month
Just set the system up and it was so easy and clear. Will have to order the 2 extra cameras.
I would recommend this to a friend!
Response from defender-usa.comBy Lauren A, Defender Customer Experience Expert, February 13, 2020
Hello Peter and thank you for taking the time to complete a review of your Defender Phoenix wireless security system. Welcome to the Defender Family! We are delighted to hear that you had an easy and clear setup and that you plan on purchasing more cameras! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your Phoenix wireless security system because without you and our other customers, Defender would not be the name it is today!
Written by a customer while visiting defender-usa.com