Customer reviews from defender-usa.com
Defender - PHOENIXHD Non-WiFi Plug-in Power Security System with 10.1” HD Monitor & 2 Cameras with 64 GB SD Card - Black
Average customer rating
4.7
(1,267 Reviews)
Rating breakdown 1,267 reviews
5 Stars
970
4 Stars
234
3 Stars
29
2 Stars
16
1 Star
18
96%of customers recommend this product.
(
1,123 out of
1,167)
Customer Reviews for Defender - PHOENIXHD Non-WiFi Plug-in Power Security System with 10.1” HD Monitor & 2 Cameras with 64 GB SD Card - Black
Customer Rating
5
Security
on January 24, 2020
Posted by: Jerry1
from Texas
Gender:Male
Length of ownership:1 month
Saw this unit at a friend's house , I didn't know they even made anything like this for private use. I love this product it's easy to install and works great , no wonder there's no instructions. Great people to work with
I would recommend this to a friend!
Response from defender-usa.comBy CX, January 27, 2020
Hi Jerry, thanks for writing a review. We are happy that you are enjoying your system. if you should require any assistance please contact our support team by phone or email.
Martin R. | Defender Customer Experience Expert
Martin R. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Customer Rating
4
Very good for elderly
on January 27, 2020
Posted by: Curt G
Length of ownership:1 month
I needed a system that had its own monitor and this was it. The setup was very simple and the price cant be beat. The only minor complaint is there is no way to tell what firmware is loaded and if it needs to be updated. Thanks!
I would recommend this to a friend!
Response from defender-usa.comBy CX, January 27, 2020
Hello Charles,
Thank you for writing a review. We are happy that you found the system simple to use and we appreciate your feedback out the firmware. If you should require assistance please contact our support team by email or phone.
Martin R. | Defender Customer Experience Expert
Thank you for writing a review. We are happy that you found the system simple to use and we appreciate your feedback out the firmware. If you should require assistance please contact our support team by email or phone.
Martin R. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Customer Rating
5
excellent system
on January 27, 2020
Posted by: Deborah
from Florida
Gender:Female
Length of ownership:1 month
Bought a second unit because we were so impressed with the first one.
I would recommend this to a friend!
Response from defender-usa.comBy CX, January 28, 2020
Hello Deborah, thanks for writing a review. We are happy that you are confident in the system that you bought a second unit.
Martin R. | Defender Customer Experience Expert
Martin R. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Customer Rating
5
Just what we were looking for.
on January 28, 2020
Posted by: Bonnie55
from Bronson, FL
Gender:Female
Length of ownership:1 week
We bought this system about a week ago and were pleasantly surprised at how easy the installation was and the quality of the camera images. The menu for settings is also very user friendly.
I would recommend this to a friend!
Response from defender-usa.comBy CX, January 30, 2020
Hello Bonnie, thank you for taking the time to write a review. We are happy that you found the installation easy and we hope that you continue to enjoy your PhoenixM2
Martin R. | Defender Customer Experience Expert
Martin R. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Customer Rating
5
great system
on January 29, 2020
Posted by: Rocket
from Orlando, FL
Gender:Male
Length of ownership:1 month
We got the new system, much better than the old one. great camera, color is great.
It showes item on the porch and in the yard. Just what (2) 80 year old people need.
It showes item on the porch and in the yard. Just what (2) 80 year old people need.
I would recommend this to a friend!
Response from defender-usa.comBy CX, January 30, 2020
Hello Elwood, Thank you for taking the time to write a review. We are happy that you are enjoying your PhoenixM2. if you should require support please contact us by phone or email.
Martin R. | Defender Customer Experience Expert
Martin R. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Customer Rating
5
PERFECT LITTLE PACKAGE
on January 29, 2020
Posted by: REVBILL
from TAMPA,FL
Gender:Male
Length of ownership:1 week
I ORDERED THIS PRODUCT ON A MONDAY AND GOT IT THAT FRIDAY BY UPS. SO SIMPLE AND FAST TO INSTALL THAT I DID NOT EVEN NEED TO OPEN THE INSTRUCTION BOOKLET. INSTALLATION WAS LESS THAN 30 MIN. START TO FINISH. THE PICTURE IS CRYSTAL CLEAR & SUPER BRIGHT. THE INTERCOM IS SURPRISINGLY CRISP, AND I CAN HEAR PEOPLE ALMOST 75' FEET AWAY FROM THE CAMERA. I ONLY WISH I COULD HOOK UP TO A LARGER MONITOR. THE ONE PROVIDED IS PERFECT FOR 2 CAMERAS, BUT THE VIEW WITH 4 CAMERAS WILL BE WAY TOO SMALL ON A 7" SCREEN. MY NEXT DOOR NEIGHBOR ORDERED THE SAME ONE TODAY...
I would recommend this to a friend!
Response from defender-usa.comBy CX, January 30, 2020
Hello Wiliam,
thank you for taking the time to write a review, we appreciate the feedback and are pleased that you are happy with the system.
Martin R. | Defender Customer Experience Expert
thank you for taking the time to write a review, we appreciate the feedback and are pleased that you are happy with the system.
Martin R. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Customer Rating
5
installed in less then 2hrs
on January 31, 2020
Posted by: bob g
from webster ny
Gender:Male
Length of ownership:1 week
best unit for the for home so easy to use and to install
I would recommend this to a friend!
Response from defender-usa.comBy Lauren A, Defender Customer Experience Expert, February 1, 2020
Hello Robert. Thank you very much for taking the time to review your Defender Phoenix wireless security system. Welcome to the Defender family! We are glad to hear you are found the system easy to use and install! Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your purchased Phoenix system. Without you and our other customers, Defender would not be the name it is today!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Great System
on January 31, 2020
Posted by: WVCA
from AZ
Gender:Male
Length of ownership:1 week
I just bought this system and it was easy to set up and it is working great! Will probably add 2 more cameras.
I would recommend this to a friend!
Response from defender-usa.comBy Lauren A, Defender Customer Experience Expert, February 1, 2020
Hello William, and thank you for your review your Defender Phoenix wireless security system. We are so happy to hear you are enjoying the system! Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your purchased Phoenix system. Without you and our other customers, Defender would not be the name it is today!
Written by a customer while visiting defender-usa.com