Customer reviews from defender-usa.com
Defender - PHOENIXHD Non-WiFi Plug-in Power Security System with 10.1” HD Monitor & 2 Cameras with 64 GB SD Card - Black
Average customer rating
4.7
(1,267 Reviews)
Rating breakdown 1,267 reviews
5 Stars
970
4 Stars
234
3 Stars
29
2 Stars
16
1 Star
18
96%of customers recommend this product.
(
1,123 out of
1,167)
Customer Reviews for Defender - PHOENIXHD Non-WiFi Plug-in Power Security System with 10.1” HD Monitor & 2 Cameras with 64 GB SD Card - Black
Customer Rating
5
Love it
on December 25, 2019
Posted by: Rufus
from Missouri
Gender:Male
Length of ownership:1 month
Didn't know what we were missing. Records everything while we're working.
I would recommend this to a friend!
Response from defender-usa.comBy CX, December 25, 2019
Hello William, thanks for writing a review. We are happy that you are part of the Defender family.
Martin R. | Defender Customer Experience Expert
Martin R. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Customer Rating
5
Works great
on December 26, 2019
Posted by: Momofmany
from Michigan
Gender:Female
Length of ownership:3 months
I bought one camera a few months ago and liked it so much we bought four more cameras. 2-Two cameras plus monitor systems. I love the motion sensor alarm for letting me know if my kids get out of bed at night. I can glance and see who is up and if they are just using the bathroom or getting into something. I like how I can talk to them through the monitor. It is very clear on both ends.
I would recommend this to a friend!
Response from defender-usa.comBy CX, December 27, 2019
Hello Lisa, thanks for taking the time to write a review. We are happy that the PhoenixM2 is fitting into your life. Should you require support please contact us by phone, email or live chat!
Martin R. | Defender Customer Experience Expert
Martin R. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Customer Rating
4
Easy install and operation.
on December 27, 2019
Posted by: hank75
from Liberty, Texas
Gender:Male
Length of ownership:1 week
Received as an X-mas gift. Cameras were easy to install and operate good. Camera kept giving alerts at night in the fog. Looked like it was snowing. Hardest part was running power to the cameras.
I would recommend this to a friend!
Response from defender-usa.comBy CX, December 28, 2019
Hello Henry, thanks for taking the time to write a review and we appreciate the feedback.
Martin R. | Defender Customer Experience Expert
Martin R. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Customer Rating
5
Wireless Security System
on December 28, 2019
Posted by: Dads camera
from Cape Girardeau, MO
Gender:Female
Length of ownership:1 week
I bought this for my father. He does not have internet. Very good quaility and easy to use. He loves it. He is able to record on an SD card that was provided. LOVE it.
I would recommend this to a friend!
Response from defender-usa.comBy CX, December 28, 2019
Thanks for writing a review Verlan, we are happy that you are enjoying your PhoenixM2. If you should require support please contact us by phone, email or live chat!
Martin R. | Defender Customer Experience Expert
Martin R. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Customer Rating
5
Great system
on December 29, 2019
Posted by: Dailey0010
from Winchester,Ky
Gender:Male
Length of ownership:1 week
We just got our cameras system in and had it up and running in 15 min . Super simple setup. We have the cameras in the metal garage about 150 ft and has great signal .
I would recommend this to a friend!
Response from defender-usa.comBy Lauren A, Defender Customer Experience Expert, December 31, 2019
Thank you Danny Dailey for taking the time to review your Defender Phoenix wireless security system. We are so pleased to hear you had an quick and easy set up. Please reach out to our Support Team via chat, phone or e-mail for any assistance you may require.
Written by a customer while visiting defender-usa.com
Customer Rating
5
Great features
on December 31, 2019
Posted by: Nikki
from New Orleans, LA
Gender:Female
Length of ownership:1 month
This product was very easy to set up. Gives a great picture in the daytime The night vision works well also. It is easy to record and easy to view your recordings.
I would recommend this to a friend!
Response from defender-usa.comBy Lauren A, Defender Customer Experience Expert, December 31, 2019
Hello Demetria Taylor and thank you for taking the time to review your Defender Phoenix wireless security system. We are so glad to hear you were pleased with the set up, the picture quality and how to access the recordings. Please reach out to our Support Team via chat, phone or e-mail should you require any assistance!
Written by a customer while visiting defender-usa.com
Customer Rating
4
Phoenixm2
on January 2, 2020
Posted by: TRAVELER
from MILTON, FLORIDA
Gender:Male
Length of ownership:1 week
Got this for Christmas, installed easily had it working in no time at all works very well.
I would recommend this to a friend!
Response from defender-usa.comBy Lauren A, Defender Customer Experience Expert, January 3, 2020
Thank you Joel Miller, for taking the time to review your Defender Phoenix wireless security system. We are so glad to hear you are happy with the system. Should you require any assistance, please reach out to our Customer Support team via chat, e-mail or phone.
Written by a customer while visiting defender-usa.com
Customer Rating
4
Easy setup. Works as advertised.
on January 2, 2020
Posted by: Rick1965
from Mo
Gender:Male
Length of ownership:1 week
Installed in a couple of hours. Good range and clarity. All it needs is longer power cords available.
Response from defender-usa.comBy Lauren A, Defender Customer Experience Expert, January 3, 2020
Hello Rick Flowers, and thank you for taking the time to review your Defender Phoenix wireless security system. We are glad to hear you are pleased with the range and clarity. Should you require any assistance, please reach out to our Support team via e-mail, chat or phone!
Written by a customer while visiting defender-usa.com