Customer reviews from defender-usa.com
Defender - PHOENIXHD Non-WiFi Plug-in Power Security System with 10.1” HD Monitor & 2 Cameras with 64 GB SD Card - Black
Average customer rating
4.7
(1,267 Reviews)
Rating breakdown 1,267 reviews
5 Stars
970
4 Stars
234
3 Stars
29
2 Stars
16
1 Star
18
96%of customers recommend this product.
(
1,123 out of
1,167)
Customer Reviews for Defender - PHOENIXHD Non-WiFi Plug-in Power Security System with 10.1” HD Monitor & 2 Cameras with 64 GB SD Card - Black
Customer Rating
5
Great Value and performance
on December 13, 2019
Posted by: Rob1962
from Altavista, VA
Gender:Male
Length of ownership:1 year or longer
After a year in use, the Phoenix has worked flawlessly. Where it is installed there are two concrete walls between the camera and monitor screen and a distance of about 100 ft. It was well worth the investment.
I would recommend this to a friend!
Response from defender-usa.comBy CX, December 14, 2019
Hello Robert, we are happy that the system is working well for you.
Martin R. | Defender Customer Experience Expert
Martin R. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Customer Rating
5
on December 14, 2019
Posted by: viking
from LK Hopatcong nj usa
Gender:Male
Length of ownership:1 week
I bought this and am very happy with it hooked it up fast it workes fine i am glad i bought it.
I would recommend this to a friend!
Response from defender-usa.comBy CX, December 14, 2019
Hi George, we are happy that the system works well for you, if you should require support please contact our team by phone, email or live chat!
Martin R. | Defender Customer Experience Expert
Martin R. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Customer Rating
5
Great system!
on December 15, 2019
Posted by: DRMD
from La Pine, Oregon
Gender:Female
Length of ownership:1 week
Easy to set up. Easy to use. Bought a second one for another area of the home!
I would recommend this to a friend!
Response from defender-usa.comBy CX, December 16, 2019
Hi Diane, we are happy to have you as part of the Defender Family.
Martin R. | Defender Customer Experience Expert
Martin R. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Customer Rating
5
Great cameras
on December 17, 2019
Posted by: atoy4rm
from Durant Ok
Gender:Male
Length of ownership:1 month
This is a great system to have. Easy setup and great quality picture.
I would recommend this to a friend!
Response from defender-usa.comBy Lauren A, Defender Customer Experience Expert, December 17, 2019
Hello Larry! Thank you for taking the time to review your Phoenix wireless security system. We are glad to hear you are happy with the picture quality and ease of set up. Should you require any assistance, please reach out to our Customer Support via chat, phone or e-mail!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Excellent choice.
on December 17, 2019
Posted by: suffolk reviewer
from Long Island
Gender:Male
Length of ownership:1 month
The cameras provide a very good image and the system is easily installed.
I would recommend this to a friend!
Response from defender-usa.comBy CX, December 19, 2019
Hi Alan, we are happy that you are pleased with your system. Should you require any support please contact our team by email, phone or live chat!
Martin R. | Defender Customer Experience Expert
Martin R. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Customer Rating
5
Best you can get for the money
on December 17, 2019
Posted by: Presmack
from Kamloops, BC
Gender:Male
Length of ownership:1 month
Purchased a few weeks ago with one camera to monitor the gate for entering our property. It replaced a much older lorex system with much less range and picture quality. Does exactly what I want... Record with motion at the gate and creates a sound to alert me. Instructions are few, but not necessary as it's very intuitive. Hope it lasts for years to come. Great affordable product!
I would recommend this to a friend!
Response from defender-usa.comBy CX, December 19, 2019
Hello Ross, thanks for taking the time time to write a review. We are happy that the PhoenixM2 is working well for you. Should you require any support please reach out to our team via email, phone or live chat!
Martin R. | Defender Customer Experience Expert
Martin R. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Customer Rating
5
so easy
on December 19, 2019
Posted by: barbqh
from port charlotte, florida
Gender:Female
Length of ownership:1 month
works right out of the box - so simple. plug it in and go.
I would recommend this to a friend!
Response from defender-usa.comBy CX, December 20, 2019
Hello Barbara, thanks for taking the time to write a review. We are happy that you PhoenixM2 was an easy setup. If you should have any questions or require support please reach out to our team by email, phone or live chat!
Martin R. | Defender Customer Experience Expert
Martin R. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Customer Rating
5
Nice and easy
on December 19, 2019
Posted by: Reverie
from Hudson, Quebec, Canada
Gender:Female
Length of ownership:1 month
What a cute little device. It's not everything I need in a security camera, but for the price it is excellent value for a beginner. I don't think the camera is suited to outdoor use in a Canadian winter so I have mine positioned to look out the back window of my house. That room is unheated but less cold than outside. Even though the window gets a bit frosty when it's -20 C, the slight heat given off by the cameras is enough to keep the glass clear just in front of them. I have no trouble watching down to my property line on the monitor during the daylight hours, instead of going down to my back room incessantly to look out the window. That's what I bought it for, and it serves the purpose.
The night vision doesn't work through a window but I'll be able to use it in the warmer months when I can attach the cameras outside.
My life is better since I bought this product. I look forward to expanding my knowledge of security systems so I can invest in something more elaborate and powerful in the near future. In the meantime, the Phoenix device is very adequate for helping me watch over my property, which is particularly vulnerable to trespassers of the malicious sort.
I would recommend this to a friend!
Response from defender-usa.comBy CX, December 20, 2019
Hello Jessica, thanks for taking the time to write a review. We are pleased that this have made your life better, we strive to make products that can provide piece of mind. If you should require support please contact us by email, phone or live chat!
Martin R. | Defender Customer Experience Expert
Martin R. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com