Customer reviews from defender-usa.com
Defender - PHOENIXHD Non-WiFi Plug-in Power Security System with 10.1” HD Monitor & 2 Cameras with 64 GB SD Card - Black
Average customer rating
4.7
(1,267 Reviews)
Rating breakdown 1,267 reviews
5 Stars
970
4 Stars
234
3 Stars
29
2 Stars
16
1 Star
18
96%of customers recommend this product.
(
1,123 out of
1,167)
Customer Reviews for Defender - PHOENIXHD Non-WiFi Plug-in Power Security System with 10.1” HD Monitor & 2 Cameras with 64 GB SD Card - Black
Customer Rating
5
Easy to Operate the 2 cameras and monitor
on November 3, 2019
Posted by: Retsb4949
from Greece, NY
Gender:Male
Length of ownership:1 month
Purchased system with 2 cameras on 8/30/2019 . Software is amazing and easy to navigate. Very reliable and dependable.
I would recommend this to a friend!
Response from defender-usa.comBy Defender Support, November 20, 2019
Hello Lyndon W. Dow, and thank you for taking the time to review the Defender Phoenix security system. We are glad to hear you are happy with the system and its reliability. If you require any further assistance, please reach out to Defender via e-mail, phone or chat.
Written by a customer while visiting defender-usa.com
Customer Rating
5
Excellent quality
on November 5, 2019
Posted by: Tootsie
from Windsor Ontario
Gender:Female
Length of ownership:1 month
I have had this installed for 1 week and love it. Great clarity
I would recommend this to a friend!
Response from defender-usa.comBy Defender Support, November 20, 2019
Hello Elizabeth Diotte. Thank you for taking the time to review the Defender Phoenix Wireless security system. We are glad to hear you love the system. If you require any further assistance, please reach out to Defender via e-mail, phone or chat.
Written by a customer while visiting defender-usa.com
Customer Rating
5
Fantastic system
on November 6, 2019
Posted by: CarolK
from Seagrove
Gender:Female
Length of ownership:1 week
Just purchased this system for our showroom gallery. The images are so clear and the sound for the intercom is great. Love it so much we will be adding extra cameras to the system for the outside areas.
I would recommend this to a friend!
Response from defender-usa.comBy Defender Support, November 20, 2019
Hello Carol Kim, and thank you for taking the time to review the Defender Phoenix two camera digital wireless security system. We are glad to hear you are happy with the image quality and intercom features of the system. Please reach out to Defender via e-mail, phone or chat for any assistance you may require.
Written by a customer while visiting defender-usa.com
Customer Rating
5
Great Value
on November 6, 2019
Posted by: Lotplot
from Portland OR
Gender:Male
Length of ownership:1 week
Easy set up, already paired. Good resolution for the price.
I would recommend this to a friend!
Response from defender-usa.comBy Defender Support, November 20, 2019
Hello Steve Stewart. Thank you for taking the time to review your Defender Phoenix Single Camera Digital Wireless Security System. We are happy to hear you are enjoying the system. Please reach out to Defender via phone, e-mail or chat for any further assistance you may require.
Written by a customer while visiting defender-usa.com
Customer Rating
5
we love these cameras!
on November 8, 2019
Posted by: Barb H
from Punta Gorda, Florida
Gender:Female
Length of ownership:1 year or longer
This is the third set of cameras we have purchased and we love them! I wish the set that has 4 cameras would be offered again as we would buy more! We have several properties so there is always somewhere we can put them. They work perfectly. The only problem we had with one was a rat or squirrel chewed through the wire and that of course knocked out the camera and we don't know how to fix that. Otherwise they work fine and the higher you mount them the better view you get. Also wish they came with more options to mount them such as hooks or something. As they are you have to have something to screw them to and of course you also need an electrical outlet close by. But the cords are long so that is good. One of the cameras stopped showing in color but that doesn't really matter. I like that you don't need a smart phone or anything to use them, you just plug them in and they work.
I would recommend this to a friend!
Response from defender-usa.comBy Defender Support, November 20, 2019
Thank you Barbara Heekin, for taking the time to review your Defender Phoenix M22C2 security system. We are glad to hear you are happy with the system. I will pass along your suggestions regarding different mounting options. Please reach out to Defender via phone, e-mail or chat for any further assistance you may require.
Written by a customer while visiting defender-usa.com
Customer Rating
3
Easy to use
on November 8, 2019
Posted by: Rmoo222
from Monroe Maine
Gender:Male
Length of ownership:1 week
I've had it for about a week. Found it fairly easy to figure out. Cameras work as they should. The 2 things I wish were different are the monitor doesn't have a cordless battery capability. And you have to go on line for instructions but otherwise (one I had before I could unplug the monitor and carry it with me when watching wildlife-see what they are doing while sneaking closer)it does what is expected. Have yet to test motion sensor recording.
I would recommend this to a friend!
Response from defender-usa.comBy CX, November 18, 2019
Hi Randall!
We would like to personally welcome you to the Defender family and thank you for your feedback. We are excited that you were able to connect your camera with ease and start using it right away. We appreciate your feedback on the monitor and always accept all recommendations from our customers as we work on new products. If you require any assistance in the future don't hesitate to contact Defender Customer Support.
Best Regards,
Defender Customer Support
We would like to personally welcome you to the Defender family and thank you for your feedback. We are excited that you were able to connect your camera with ease and start using it right away. We appreciate your feedback on the monitor and always accept all recommendations from our customers as we work on new products. If you require any assistance in the future don't hesitate to contact Defender Customer Support.
Best Regards,
Defender Customer Support
Written by a customer while visiting defender-usa.com
Customer Rating
5
Easy setup
on November 9, 2019
Posted by: JonB82
from Picayune
Gender:Male
Length of ownership:1 week
Bought last night had it hooked up in less than 20 minutes
I would recommend this to a friend!
Response from defender-usa.comBy Defender Support, November 20, 2019
Hello Keith Boone and thank you for taking the time to review your Defender PhoenixM22C ! I'm happy to hear you are enjoying your system and the installation was so quick. Please reach out to us via e-mail, phone or chat if you have any questions, or for any assistance you may require.
Written by a customer while visiting defender-usa.com
Customer Rating
5
Simple to set up and easy to use
on November 11, 2019
Posted by: Chrish9333
from Choteau, MT
Gender:Male
Length of ownership:1 month
We bought this system for our new office building. It has been an easy process to set up and get operational. We will be getting two more cameras to help fill in some blind spots as we are very pleased with the system and video quality.
I would recommend this to a friend!
Response from defender-usa.comBy Defender Support, November 20, 2019
Hello Charles Hindoien, and thank you for taking the time to review your Defender PhoenixM22C! I'm happy to hear you are enjoying, and are planning on adding camera to your system. Should you find that you have any questions please contact our support team by phone, email or live chat!
Written by a customer while visiting defender-usa.com