Customer reviews from defender-usa.com
Defender - PHOENIXHD Non-WiFi Plug-in Power Security System with 10.1” HD Monitor & 2 Cameras with 64 GB SD Card - Black
Average customer rating
4.7
(1,267 Reviews)
Rating breakdown 1,267 reviews
5 Stars
970
4 Stars
234
3 Stars
29
2 Stars
16
1 Star
18
96%of customers recommend this product.
(
1,123 out of
1,167)
Customer Reviews for Defender - PHOENIXHD Non-WiFi Plug-in Power Security System with 10.1” HD Monitor & 2 Cameras with 64 GB SD Card - Black
Customer Rating
5
Works great
on October 21, 2019
Posted by: HG82
from Jonesborough ,Tenn
Length of ownership:1 month
Got the Defender M2 on Sept 25 and in 2 hours had it set up and works great
I would recommend this to a friend!
Response from defender-usa.comBy CX, November 28, 2019
Hi Alice, we are happy that you had the system up and running in no time. If you should have any questions please contact our support team by phone, email or live chat!
Defender Support
Defender Support
Written by a customer while visiting defender-usa.com
Customer Rating
5
A Wonderful System. Worth the Money!
on October 23, 2019
Posted by: Bob007
from West Texas
Gender:Male
Length of ownership:1 week
I'm technically challenged but this system is extremely easy to install. It will have you up and running in a very short period of time. The clarity is excellent and all the extras such as motion alert, recording, etc. make the 22C well worth the investment. Excellent system!
I would recommend this to a friend!
Response from defender-usa.comBy CX, November 28, 2019
Thanks for the great review Bob, we are happy that you had an easy time setting up the system. If you should have any questions please contact our support team by phone, email or live chat!
Defender Support
Defender Support
Written by a customer while visiting defender-usa.com
Customer Rating
5
A very simple yet very effective security system
on October 28, 2019
Posted by: Brooksy
from Ulman Missouri
Gender:Male
Length of ownership:1 week
The ease-of-use couldn't be any better. It has a lot of features but the menu and all the control buttons make the use very simple. I've only had it a week and I'm very impressed with it. It has great night vision. The motion sensor works great when you need it to be turned on. Being able to speak from the monitor system out through the camera it's a great additive to what most security systems don't have. I'm very impressed and will be adding a couple more cameras to mine in the near future. A product definitely worth its price.
I would recommend this to a friend!
Response from defender-usa.comBy CX, November 28, 2019
Thank you for writing this review Mike, we are always happy to hear when our customers are satisfied with our products. If you should have any questions please contact our support team by phone, email or live chat!
Defender Support
Defender Support
Written by a customer while visiting defender-usa.com
Customer Rating
5
Exceeded expectations
on October 30, 2019
Posted by: Silver Fox
from Maine
Length of ownership:1 month
My wife and I operate a small business and needed to observe several areas of concern. We purchased the Phoenix M22c with two additional cameras. The system performs as advertised. Easy to install, great features and really fun to operate. We now have the confidence in knowing we are fully covered and can preserve recordings for future reference if needed. Thank you Defender for a very useful quality product.
I would recommend this to a friend!
Response from defender-usa.comBy Defender Support, November 27, 2019
Thank you Kenneth Kroesser for taking the time to review your Defender Phoenix M22C wireless security system. We are delighted to hear you are happy with the system and that it is exceeding all of your expectations. Should you require any further assistance, please reach out to our Customer Support team via phone, e-mail and chat.
Written by a customer while visiting defender-usa.com
Customer Rating
5
Easy to Use!
on October 31, 2019
Posted by: Grace
Gender:Female
Length of ownership:1 week
This product was purchased and we find that it is very easy to setup and to use. Great quality cameras. Very happy with this product.
I would recommend this to a friend!
Response from defender-usa.comBy Defender Support, November 27, 2019
Thank you Patricia S Meyer for taking the time to review your Defender Phoenix M22C wireless security system. We are delighted to hear you are happy with the system and that you found the quality of the cameras great and the system is easy to use. Should you require any further assistance, please reach out to our Customer Support team via phone, e-mail and chat.
Written by a customer while visiting defender-usa.com
Customer Rating
4
Fairly Easy Setup
on November 1, 2019
Posted by: Claude
from South Carolina
Gender:Male
Length of ownership:1 week
I purchased this for added security in our home. A few observations:
A user manual would be nice. It is by trial and error to figure out how to review the tapes when they are recorded.
The picture quality in a dark room is not very good. You can barely make out what is on the screen.
The labeling of the buttons on the screen are almost impossible to read. The screen is a dark color and the labeling is almost identical.
A user manual would be nice. It is by trial and error to figure out how to review the tapes when they are recorded.
The picture quality in a dark room is not very good. You can barely make out what is on the screen.
The labeling of the buttons on the screen are almost impossible to read. The screen is a dark color and the labeling is almost identical.
I would recommend this to a friend!
Response from defender-usa.comBy Defender Support, November 27, 2019
Hello Claude Irelan. Thank you for taking the time to review your Defender Phoenix wireless security system. We appreciate your feedback regarding the buttons and the manual. Please reach out to our Customer Support team via chat, e-mail or phone for further assistance to assist with the picture quality.
Written by a customer while visiting defender-usa.com
Customer Rating
5
on November 2, 2019
Posted by: Papa65
from Green cove springs,fl
Gender:Male
Length of ownership:1 month
I bought the defender Phoenix m2 wireless security camera it came already paired had it mounted @ monitoring in ten minutes ordered another camera for the back of the house
I would recommend this to a friend!
Response from defender-usa.comBy Defender Support, November 21, 2019
Hello Carl Hollifield, and thank you for taking the time to review your Defender Phoenix wireless security system. We are happy to hear you had a quick and easy set up, and that you have ordered additional cameras. Should you require any assistance, please reach out to Defender via e-mail, chat or phone.
Written by a customer while visiting defender-usa.com
Customer Rating
5
Great value
on November 2, 2019
Posted by: RTblueshoes
from Indiana
Gender:Male
Length of ownership:1 week
This customer did not provide a text review.
I would recommend this to a friend!
Response from defender-usa.comBy Defender Support, November 21, 2019
Hello Richard Thacker, and thank you for taking the time to review your Defender Phoenix 2 camera wireless security system. We are happy to hear you are enjoying the system. Should you require any assistance, please reach out to Defender via e-mail, chat or phone.
Written by a customer while visiting defender-usa.com