Customer reviews from defender-usa.com
Defender - PHOENIXHD Non-WiFi Plug-in Power Security System with 10.1 HD Monitor & 2 Cameras - Black
Average customer rating
4.7
(1,269 Reviews)
Rating breakdown 1,269 reviews
5 Stars
972
4 Stars
234
3 Stars
29
2 Stars
16
1 Star
18
96%of customers recommend this product.
(
1,123 out of
1,167)
Customer Reviews for Defender - PHOENIXHD Non-WiFi Plug-in Power Security System with 10.1 HD Monitor & 2 Cameras - Black
Customer Rating
5
Great ease of use and set-up
on October 5, 2019
Posted by: Juliaann432
from Jackson, GA
Gender:Female
Length of ownership:1 week
I purchased this for my 93 year old father. It is perfect for him. He is unable to navigate smart phones or tablets but this was the answer.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Good night vision for monitoring outside activity
on October 9, 2019
Posted by: Bill 71
from Macomb, Mi.
Gender:Male
Length of ownership:1 month
I bought this system to try it out with only one camera but was so pleased I bought a second camera Very easy setup, easy to navigate, good night vision, good quality video. I bought a sd card to increase the recording capability. I highly recomend this monitor and the cameras. The pricing is very good compared to other systems I checked. The toughest part for me was getting up and down off a ladder.
I would recommend this to a friend!
Response from defender-usa.comBy CX, October 14, 2019
We are so happy to hear that you are enjoying the pece of mind that your PhoenixM2 provides, William!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Great camera
on October 9, 2019
Posted by: Tonedog
from Redding ,Ca.
Gender:Male
Length of ownership:1 week
This is a good clear camera, covers good range & great night vision
I would recommend this to a friend!
Response from defender-usa.comBy CX, October 14, 2019
Thank you for taking the time to review your PhoenixM2, Tony!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Excellent features/Easy Setup/Operation
on October 10, 2019
Posted by: Charlie46
from San Angelo, Texas
Gender:Male
Length of ownership:1 week
I bought this item end of September to use at our home. I am 73 years old and not the sharpest tack in the box. This was absolutely the easiest, simplest installation I have encountered on any product! The quality is outstanding with crystal clear video! On top of that it looks good. After seeing our system, my neighbor is going to buy a system. Absolutely the Greatest!!!!
I would recommend this to a friend!
Response from defender-usa.comBy CX, October 16, 2019
Thank you for taking the time to review your PhoenixM2, Charles! Should you need any assistance with the system our team is available by email, phone or live chat!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Best purchase!
on October 12, 2019
Posted by: Rowdy
from Buffalo, NY
Gender:Male
Length of ownership:1 week
So glad I purchased this. Easy to set up. Clear picture. I was surprised at how good the picture is at night too. Will be adding on 2 more cameras eventually.
Response from defender-usa.comBy CX, October 16, 2019
Hi Peter, Welcome to the Defender Family! We are so happy to see that you are enjoying your PhoenixM2 and thank you for sharing your feedback!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Easy Setup
on October 13, 2019
Posted by: Jim 26
Length of ownership:1 week
We purchased this on sale at BJ'S wholesale club.
We were looking for quite awhile to find an affordable unit.
This works great and was easy to setup.
The only negative as it should of come with a user manual.
I mounted 1 of the cameras upside down thinking I could turn the picture over on the screen. I couldn't, had to move camera.
We were looking for quite awhile to find an affordable unit.
This works great and was easy to setup.
The only negative as it should of come with a user manual.
I mounted 1 of the cameras upside down thinking I could turn the picture over on the screen. I couldn't, had to move camera.
I would recommend this to a friend!
Response from defender-usa.comBy CX, October 16, 2019
Thank you for taking the time to review your PhoenixM2! At Defender we like to do our part for the environment, which is why all of our manuals can be located on our website. Our support team is also happy to help with any questions that you may have by, email, phone or live chat!
Written by a customer while visiting defender-usa.com
Customer Rating
5
They work...
on October 13, 2019
Posted by: tedcom
from North Carolina
Gender:Male
Length of ownership:1 week
I own 3 phoenix monitors and 5 cameras, That should tell you how much I like my systems.
I would recommend this to a friend!
Response from defender-usa.comBy CX, October 16, 2019
Thank you for being a loyal member of the Defender Family, Ted! We are happy that our products have brought you the peace of mind you deserve!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Great product. Love the intercom. Excellent sound.
on October 18, 2019
Posted by: Donnie52
from 45502
Gender:Male
Length of ownership:1 week
Excellent. I love this system. I only wish that it had video out option so that I could view on tv or a larger monitor.
I would recommend this to a friend!
Response from defender-usa.comBy CX, November 28, 2019
Thank you for the feedback Donald. We are constantly looking for ways to improve future products. If you should have any questions please contact our support team by phone, email or live chat!
Defender Support
Defender Support
Written by a customer while visiting defender-usa.com