Customer reviews from defender-usa.com
Defender - PHOENIXHD Non-WiFi Plug-in Power Security System with 10.1” HD Monitor & 2 Cameras with 64 GB SD Card - Black
Average customer rating
4.7
(1,267 Reviews)
Rating breakdown 1,267 reviews
5 Stars
970
4 Stars
234
3 Stars
29
2 Stars
16
1 Star
18
96%of customers recommend this product.
(
1,123 out of
1,167)
Customer Reviews for Defender - PHOENIXHD Non-WiFi Plug-in Power Security System with 10.1” HD Monitor & 2 Cameras with 64 GB SD Card - Black
Customer Rating
4
Works great but the monitor is too small
on August 22, 2019
Posted by: Dave64
from Somerset, CA
Gender:Male
Length of ownership:1 week
I just installed the 2 cameras and was pleasantly surprised that one was able to be received through 6 walls over a distance of about 90 feet. My biggest complaint is the size of the monitor - it's too small to see any details from across the room. It would also be nice if entire instruction manual was included in the box.
I would recommend this to a friend!
Response from defender-usa.comBy CrossP, Customer Experience, August 23, 2019
Hi David, thank you for taking the time to leave us a review. I will let our research team know about your thoughts on the monitor, as for the manual. The only reason we dont send out hard copies and just use the Quick Start Guides in the box is to reduce waiste as many customers said they would throw them away without reading. We do however keep all manuals on our site. www.defender-usa.com
Written by a customer while visiting defender-usa.com
Customer Rating
5
on August 22, 2019
Posted by: camera13
from Lincoln Park, NJ
Gender:Male
Length of ownership:1 week
It is so nice to be able to keep my family safe while being able to see what goes on outside of my house.
I would recommend this to a friend!
Response from defender-usa.comBy CrossP, Customer Experience, August 23, 2019
Hi David, happy to hear you're enjoying your Phoenix Wireless System. Thank you for choosing Defender to help protect what you value most!
Written by a customer while visiting defender-usa.com
Customer Rating
4
Just what we needed
on August 25, 2019
Posted by: Fairy
from North Bay, On Canada
Gender:Female
Length of ownership:1 week
Good product and it is our first security system and so far so good
I would recommend this to a friend!
Response from defender-usa.comBy CrossP, Customer Experience, August 26, 2019
Hi Connie, thank you for taking the time to leave us a review. We are very happy to hear you're enjoying your system and are honored that you chose Defender to protect what you value most!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Perfect for us
on September 4, 2019
Posted by: JBhardesty
from Dothan,Al
Gender:Male
Length of ownership:1 week
Just received this today. It is just what we needed to watch our farmyard and backyard.
I would recommend this to a friend!
Response from defender-usa.comBy CrossP, Customer Experience, September 6, 2019
Hi John, happy to hear you are enjoying your PhoenixM22c
Written by a customer while visiting defender-usa.com
Customer Rating
5
great value and quality
on September 5, 2019
Posted by: topgun
from pa
Gender:Male
Length of ownership:1 month
have used it for 2 weeks and ordered second system
I would recommend this to a friend!
Response from defender-usa.comBy CrossP, Customer Experience, September 6, 2019
Hi Gregory, thank you so much for taking the time to review your system. Thank you for being a loyal member of the Defender family!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Works great.
on September 6, 2019
Posted by: Randy Joe
from Ga.
Length of ownership:1 week
Really happy with system. Works better than I was hoping for.
I would recommend this to a friend!
Response from defender-usa.comBy CrossP, Customer Experience, September 6, 2019
Hi Randy, thank you so much for taking the time to leave a review. We are happy to hear you are enjoying your system!
Written by a customer while visiting defender-usa.com
Customer Rating
3
Nice image, inestable nob selector inside menu
on September 7, 2019
Posted by: capkarl7
Gender:Male
Length of ownership:6 months
I' glad with the image and reception but not with the selector nob to adjust features once I get inside the menu screen.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Easy to set up.
on September 10, 2019
Posted by: LuciQ
from buffalo, ny
Gender:Female
Length of ownership:1 week
Love the features and ease of setup. Chose it because it works on electrical power not batteries.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com