Customer reviews from defender-usa.com
Defender - PHOENIXHD Non-WiFi Plug-in Power Security System with 10.1” HD Monitor & 2 Cameras with 64 GB SD Card - Black
Average customer rating
4.7
(1,267 Reviews)
Rating breakdown 1,267 reviews
5 Stars
970
4 Stars
234
3 Stars
29
2 Stars
16
1 Star
18
96%of customers recommend this product.
(
1,123 out of
1,167)
Customer Reviews for Defender - PHOENIXHD Non-WiFi Plug-in Power Security System with 10.1” HD Monitor & 2 Cameras with 64 GB SD Card - Black
Customer Rating
5
Easy to install
on June 25, 2019
Posted by: Retired
from Arazona
Gender:Male
Length of ownership:1 week
I had a $600 system that went bad. I wanted another so I bought this 2 camera system. I wanted to see how these cameras compared to my previous system.
This system is better than my previous system .easy to install and great picture.
Don’t forger you need a electric outlet to plug your cameras into.I paid $160.00
for the cameras and monitor .The cameras sold separately are $99.00 each so I will buy another monitor and 2 camera for $160.00.I am very pleased with this purchase.
This system is better than my previous system .easy to install and great picture.
Don’t forger you need a electric outlet to plug your cameras into.I paid $160.00
for the cameras and monitor .The cameras sold separately are $99.00 each so I will buy another monitor and 2 camera for $160.00.I am very pleased with this purchase.
I would recommend this to a friend!
Response from defender-usa.comBy Cross P, Customer Experience Team, June 26, 2019
Hi Tony, thank you for taking the time to review PHOENIXM22C Two Camera Digital Wireless Security System! We are excited to see that you are happy with the system and the set up! If you ever have any questions or concerns, we have an extensive knowledge base with excellent How-To Videos for frequently asked questions located on our support page: https://www.defender-usa.com/support/. With your lifetime customer support, our Customer Experience Team will always be more than happy to assist you to ensure you're getting the most out of your system! Thank you for being a part of the Defender Family and remember to share your experience with your family and friends, so that we can help them protect what they value most!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Easy to use
on June 25, 2019
Posted by: Kyjoe
from Ky
Gender:Male
Length of ownership:1 month
Bought this unit and had it up an running in less than 5 minutes, so simple
Response from defender-usa.comBy Cross P, Customer Experience Team, June 26, 2019
Hi Joey, thank you for taking the time to review PHOENIXM22C Two Camera Digital Wireless Security System! We are excited to see that you are happy with the system and the set up! If you ever have any questions or concerns, we have an extensive knowledge base with excellent How-To Videos for frequently asked questions located on our support page: https://www.defender-usa.com/support/. With your lifetime customer support, our Customer Experience Team will always be more than happy to assist you to ensure you're getting the most out of your system! Thank you for being a part of the Defender Family and remember to share your experience with your family and friends, so that we can help them protect what they value most!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Easy as 123
on June 27, 2019
Posted by: PJP1
from Hillsborough NJ
Gender:Male
Length of ownership:1 week
Mounted the cameras, plugged them in, plugged in the monitor and it began to work immediately. Instructions for other settings as so easy a caveman can do them.
I would recommend this to a friend!
Response from defender-usa.comBy Cross P, Customer Experience Team, June 28, 2019
Hi Peter, thank you for taking the time to review PHOENIXM22C Two Camera Digital Wireless Security System! We are excited to see that you are happy with the system and the set up! If you ever have any questions or concerns, we have an extensive knowledge base with excellent How-To Videos for frequently asked questions located on our support page: https://www.defender-usa.com/support/. With your lifetime customer support, our Customer Experience Team will always be more than happy to assist you to ensure you're getting the most out of your system! Thank you for being a part of the Defender Family and remember to share your experience with your family and friends, so that we can help them protect what they value most!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Awesome and easy!!
on July 1, 2019
Posted by: IrtSlo
from Kentucky
Gender:Male
Length of ownership:1 week
Purchased this week and easiest installation ever... 5 minutes, clear picture, easy controls.
I would recommend this to a friend!
Response from defender-usa.comBy Cross P, Customer Experience Team, July 2, 2019
Hi Irton, thank you for taking the time to review PHOENIXM22C Two Camera Digital Wireless Security System! We are excited to see that you are happy with the system and the set up! If you ever have any questions or concerns, we have an extensive knowledge base with excellent How-To Videos for frequently asked questions located on our support page: https://www.defender-usa.com/support/. With your lifetime customer support, our Customer Experience Team will always be more than happy to assist you to ensure you're getting the most out of your system! Thank you for being a part of the Defender Family and remember to share your experience with your family and friends, so that we can help them protect what they value most!
Written by a customer while visiting defender-usa.com
Customer Rating
4
Easy to Set UP
on July 2, 2019
Posted by: Satisifed Customer
from Quebec, Canada
Gender:Female
Length of ownership:1 week
I purchased this item two weeks ago and am happy with the quality of picture and how easy it was to set up. I just wish there was a manual that came with it.
I would recommend this to a friend!
Response from defender-usa.comBy Cross P, Customer Experience Team, July 3, 2019
Hi Anita, thank you for taking the time to review PHOENIXM22C Two Camera Digital Wireless Security System! We are excited to see that you are happy with the system and the set up! If you ever have any questions or concerns, we have an extensive knowledge base with excellent How-To Videos for frequently asked questions located on our support page: https://www.defender-usa.com/support/. With your lifetime customer support, our Customer Experience Team will always be more than happy to assist you to ensure you're getting the most out of your system! Thank you for being a part of the Defender Family and remember to share your experience with your family and friends, so that we can help them protect what they value most!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Perfect system for my security needs
on July 5, 2019
Posted by: None Available
from Indiana
Gender:Male
Length of ownership:1 month
I bought and installed this system a few weeks back and I'm quite happy with the results. It was easy to install and set up, and has great features for whatever your needs are, Like motion recording and alerts. Thanks Defender for helping me secure what I hold dear and valuable.
I would recommend this to a friend!
Response from defender-usa.comBy Cross P, Customer Experience Team, July 5, 2019
Hi Michael, thank you for taking the time to review PHOENIXM22C Two Camera Digital Wireless Security System! We are excited to see that you are happy with the system and the set up! If you ever have any questions or concerns, we have an extensive knowledge base with excellent How-To Videos for frequently asked questions located on our support page: https://www.defender-usa.com/support/. With your lifetime customer support, our Customer Experience Team will always be more than happy to assist you to ensure you're getting the most out of your system! Thank you for being a part of the Defender Family and remember to share your experience with your family and friends, so that we can help them protect what they value most!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Easy to setup and start using!
on July 7, 2019
Posted by: Geof
from Salyersville, Ky
Gender:Male
Length of ownership:1 week
Have had this system for a week and couldn't be more pleased. We needed this camera to show us the garage doors which weren't visible from any window in the home. We now know when someone is in the driveway in front of our garage doors and it adds to our peace and security. The night vision on the camera is an added bonus in that we can clearly see the driveway!
I would recommend this to a friend!
Response from defender-usa.comBy Cross P, Customer Experience Team, July 8, 2019
Hi Geoffrey, thank you for taking the time to review PHOENIXM2 Single Camera Digital Wireless Security System! We are excited to see that you are happy with the system and the set up! If you ever have any questions or concerns, we have an extensive knowledge base with excellent How-To Videos for frequently asked questions located on our support page: https://www.defender-usa.com/support/. With your lifetime customer support, our Customer Experience Team will always be more than happy to assist you to ensure you're getting the most out of your system! Thank you for being a part of the Defender Family and remember to share your experience with your family and friends, so that we can help them protect what they value most!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Easy setup!
on July 7, 2019
Posted by: SebecLakeMaine
from Bowerbank, Maine
Gender:Male
Length of ownership:1 week
East setup and excellent clarity. We live rural and have poor internet so this was an excellent item that records straight to an SD card. Love it!
I would recommend this to a friend!
Response from defender-usa.comBy Cross P, Customer Experience Team, July 8, 2019
Hi David, thank you for taking the time to review PHOENIXM22C Two Camera Digital Wireless Security System! We are excited to see that you are happy with the system and the set up! If you ever have any questions or concerns, we have an extensive knowledge base with excellent How-To Videos for frequently asked questions located on our support page: https://www.defender-usa.com/support/. With your lifetime customer support, our Customer Experience Team will always be more than happy to assist you to ensure you're getting the most out of your system! Thank you for being a part of the Defender Family and remember to share your experience with your family and friends, so that we can help them protect what they value most!
Written by a customer while visiting defender-usa.com