Customer reviews from defender-usa.com
Defender - AI POWERED Sentinel 4K Ultra HD Wired 8 Channel PoE NVR Security System, 4 Metal Cameras & 1TB HDD - White
Average customer rating
4.7
(80 Reviews)
Rating breakdown 80 reviews
5 Stars
53
4 Stars
27
3 Stars
0
2 Stars
0
1 Star
0
97%of customers recommend this product.
(
68 out of
70)
Customer Reviews for Defender - AI POWERED Sentinel 4K Ultra HD Wired 8 Channel PoE NVR Security System, 4 Metal Cameras & 1TB HDD - White
Customer Rating
4
Best Image we ever had
on April 1, 2022
Posted by: BettyK
from Henderson County, TX
Gender:Female
The daytime images are crystal clear and detailed. The night vision is very good close to the house but a bit blurry farther away. That's the same as most other systems. The motion detectors are very sensitive. We had a good laugh because the alarm would go off for our backyard saying a human was detected. It ended up being our smoker with the cover flapping in the wind. After moving it a little, everything was fine.
The app works well and you can handle most of the NVR functionality from it.
The only thing we miss is 2-way sound cameras. We would have used those in place of the 2 pointing at our doors. We would recommend this system to anyone wanting good day & night coverage for your home or business.
The app works well and you can handle most of the NVR functionality from it.
The only thing we miss is 2-way sound cameras. We would have used those in place of the 2 pointing at our doors. We would recommend this system to anyone wanting good day & night coverage for your home or business.
I would recommend this to a friend!
Response from defender-usa.comBy Defender Cameras , April 4, 2022
Hi BettyK!
We appreciate you taking the time to leave this amazing review! We are thrilled to see you are enjoying the clear 4K resolution and the great Empowerment app features. We are so grateful for your kind words. Thanks for sharing your review with us and the Defender community.
Yvonne M. | Defender Customer Experience Expert
We appreciate you taking the time to leave this amazing review! We are thrilled to see you are enjoying the clear 4K resolution and the great Empowerment app features. We are so grateful for your kind words. Thanks for sharing your review with us and the Defender community.
Yvonne M. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Customer Rating
5
Fantastic Camera System! Excellent picture quality
on April 1, 2022
Posted by: Jeff303
from Denver, CO
Gender:Male
I purchased this system to upgrade my old camera system. The picture quality is top notch during day or night vision. The audio was also an upgrade as my old system did not have any audio capability. The app is also very powerful and quick. The ability to see, monitor and make changes from my phone is very convenient. I love this system and would recommend this and purchase this again.
I would recommend this to a friend!
Response from defender-usa.comBy Defender Cameras , April 4, 2022
Hi Jeff303! Thank you for taking the time to leave this review! We are glad we are able to provide security solutions that bring peace of mind! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your 4K Sentinel Ultra HD Wired 8 Channel system. Without you and our other customers, Defender would not be the name it is today!
Yvonne M. | Defender Customer Experience Expert
Yvonne M. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Customer Rating
5
Fantastic DIY NVR
on April 1, 2022
Posted by: Mike A
from London, Ontario
Gender:Male
My overall impression of the 8 Channel 4K Sentinel NVR is very good. The system came well packaged with each camera packaged in it's own box. It was a breeze to setup with the cameras truly being plug and play. The NVR and accompanying app were configured within 10 minutes of unboxing. By far the most difficulty is running your cables to your camera locations. Take your time and plan where you'd like your cameras and the routes you have access to for the cable runs! The image quality of the cameras is fantastic and far surpasses the wireless cameras I used previously. The accompanying app is intuitive and easy to use. I was surprised at how little bandwidth this system uses. There are many options which can be configured around motion detection, notifications and schedules. Setting up and using this system has been a great experience and has provided a lot of value in a nice DIY package.
I would recommend this to a friend!
Response from defender-usa.comBy Defender Cameras , April 4, 2022
Hello Mike A! Thank you for taking the time to write a review, we appreciate the feedback. We are excited to hear that you have had a positive experience with setting up the system and connecting to the Empowerment app for remote viewing. We would greatly appreciate you speaking with your friends and family about your experience with Defender and your 4K Sentinel Ultra HD Wired 8 Channel NVR Security System with 8 Cameras Without you and our other customers, Defender would not be the name it is today!
Yvonne M. | Defender Customer Experience Expert
Yvonne M. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Customer Rating
4
Simple, good quality video system
on April 1, 2022
Posted by: Seb C
from Nashua, NH
Gender:Male
The video quality on this system is great and setup is a breeze. Motion detection is somewhat hit-and-miss so as part of a security system you would still want more precise intrusion sensors, however, this works great to provide recordings of past/event activity for future reference.
I would recommend this to a friend!
Response from defender-usa.comBy Defender Cameras , April 4, 2022
Hi Seb C! Thank you for taking the time to leave a review! We would love to help you get the most from your system and please use the chat feature on our site. We are available through live chat or email. Without you and our other customers, Defender would not be the name it is today!
Yvonne M. | Defender Customer Experience Expert
Yvonne M. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Customer Rating
5
Defender 4K Sentinel
on April 2, 2022
Posted by: Brenda N
from Courtenay, BC
Gender:Female
I have been using this sentinel camera set up for about a month now. The installation of the cameras was easy to do. It did take some time to hide all the wires, which is to be expected. The NVR was very simple to set up and I did it without any problems. The picture quality is amazing on a 4K tv. I had no issues with setting the app up either. The steps are very well layed out.
The quality of the picture during the day is absolutely beautiful. There is an option to record with black and white, or colour, or in smart mode. It’s crazy how in smart mode when motion is detected at night, the scene gets lit up in colour and it is just as good as in the daytime. This was a nice surprise.
For most of the camers I kept the sensitivity level on low. When turned up it will pick up rain and you will get a lot of notifications. Turning down the sensitivity helped with this issue. The cameras that are semi protected under an eve also help reduce false alerts. Just something to think about when doing the camera placement.
I really like the app. It’s easy to find and play your motion alerts. It has a playback feature that you can watch all your alerts for each camera. After playing the first video, it jumps to the next one automatically. We’ve had problems with bears in our neighborhood, so I use the playback feature to view captured motion alerts that happen at night.
Overall I have had a good experience with the defender 4K Sentinel security system. I highly recommend this system if you want or need a good quality system with the best quality of picture. It’s nice that the price doesn’t break the bank too!
The quality of the picture during the day is absolutely beautiful. There is an option to record with black and white, or colour, or in smart mode. It’s crazy how in smart mode when motion is detected at night, the scene gets lit up in colour and it is just as good as in the daytime. This was a nice surprise.
For most of the camers I kept the sensitivity level on low. When turned up it will pick up rain and you will get a lot of notifications. Turning down the sensitivity helped with this issue. The cameras that are semi protected under an eve also help reduce false alerts. Just something to think about when doing the camera placement.
I really like the app. It’s easy to find and play your motion alerts. It has a playback feature that you can watch all your alerts for each camera. After playing the first video, it jumps to the next one automatically. We’ve had problems with bears in our neighborhood, so I use the playback feature to view captured motion alerts that happen at night.
Overall I have had a good experience with the defender 4K Sentinel security system. I highly recommend this system if you want or need a good quality system with the best quality of picture. It’s nice that the price doesn’t break the bank too!
I would recommend this to a friend!
Response from defender-usa.comBy Defender Cameras , April 4, 2022
Hello Brenda! Thank you for taking the time to write a review, we appreciate the feedback. We are excited to hear that you have had a positive experience with the easy setup, motion notifications and Smart mode feature. We would greatly appreciate you speaking with your friends and family about your experience with Defender and your 4K Sentinel Ultra HD Wired 8 Channel NVR Security System with 8 Cameras. Without you and our other customers, Defender would not be the name it is today!
Yvonne M. | Defender Customer Experience Expert
Yvonne M. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Customer Rating
5
Amazing Cameras + Sound + Wide Angle!!
on April 2, 2022
Posted by: NathanR
from Southern Utah
Gender:Male
The whole system comes well packaged in the box. Everything is nice, clean, and tidy which you'll see is carried on in the whole system and software. Everything is quality and is as simple to set up as possible. The hardest part for me was running the cables through the attic and finding the best locations for the cameras (about 8 feet or slightly higher), but it was well worth doing. Everything else was easy.
The cameras themselves are solid in construction, and they produce clear images day and night. They seriously blow my old wired 720p system out of the water and are superior to my wireless 2k cameras. In addition, they have sound. My children have been in a few minor fights with each other and the sound really helps put what happened into perspective. With the sound I actually know why the fight happened.
Unlike my old wired system, there is only 1 Ethernet cord per camera that goes from the NVR into the attic and out to the camera. You won't need to run a separate power cable.
I'm very happy with everything. I love knowing that I can access the cameras remotely on my phone and not just on the DVR. You'll hear and see everything you need to and you'll have the ability to eliminate false alarms such as leaves falling, birds flying by, dogs walking by, etc, and just detect humans.
I would recommend this to a friend!
Response from defender-usa.comBy Defender Cameras , April 4, 2022
Hi NathanR! We are very grateful for your detailed review and for sharing it with our Defender Community! We strive to provide safety solutions to keep an eye on your loved ones! This can be done with great 4K resolution, sound features and a dependable wired connection! Please share your experience with your 4K Sentinel Ultra HD Wired 8 Channel NVR Security System with 8 Cameras with your friends and family! Without you and our other customers, Defender would not be the name it is today!
Yvonne M. | Defender Customer Experience Expert
Yvonne M. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Customer Rating
5
Easy setup
on April 2, 2022
Posted by: JamesB B
from Buffalo, Ny
Gender:Male
Purchased unit 2 months ago. Very easy to set up. The quality is fantastic. No issues whatsoever
I would recommend this to a friend!
Response from defender-usa.comBy Defender Cameras , April 4, 2022
Hi JamesB! We appreciate the feedback! We are excited to hear that you have had a positive experience with the ease of setting up the cameras and amazing 4K resolution! Our customer feedback is what matters most to us here at Defender!
Yvonne M. | Defender Customer Experience Expert
Yvonne M. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Customer Rating
5
Great Security Camera with great features
on April 2, 2022
Posted by: Shine N
from Calgary
Gender:Female
This is a great security camera with great features. The hardware is pretty good and easy to connect. The setting up the devices app is very smooth. The instructions are pretty accurate. The features of camera like setting up the color of the video recording and images is outstanding. Motion detection and night vision which are the main best features of the security camera is excellent. The only downside of this, is that this is wired camera therefore installing this by yourself is not that easy. If you want to run the wires clean in the house you have to do it in the ceiling along with electrical wirings and it may require professionals. For DIYers can still be done with a careful consideration of the aesthetic of the house. Other than that this security camera is perfect for the price and its features.
I would recommend this to a friend!
Response from defender-usa.comBy Defender Cameras , April 4, 2022
Hi Shine! Your feedback is greatly appreciated! It is great to hear you had a positive experience with connecting the app and setting up motion recording on your 4K Sentinel Ultra HD Wired 4 Channel NVR Security System with 4 Cameras. Thank you for sharing with us and our Defender Community!
Yvonne M. | Defender Customer Experience Expert
Yvonne M. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com