Customer reviews from defender-usa.com
Defender - AI POWERED Sentinel 4K Ultra HD Wired 8 Channel PoE NVR Security System, 4 Metal Cameras & 1TB HDD - White
Average customer rating
4.7 out of 5
4.7
(80 Reviews)
Open Ratings Snapshot
Rating breakdown 80 reviews
5 Stars
53
4 Stars
27
3 Stars
0
2 Stars
0
1 Star
0
97%of customers recommend this product. 
(
68 out of 70
)
Best Buy Privacy Policy
Customer Reviews for Defender - AI POWERED Sentinel 4K Ultra HD Wired 8 Channel PoE NVR Security System, 4 Metal Cameras & 1TB HDD - White
Customer Rating
5 out of 5
5
Works as advertised
on February 12, 2025
Posted by: Candy
from Colorado
Verified Purchase:Yes
I'm very happy with my system. It has clear images and the night images are amazing.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5 out of 5
5
24/7 recording with very clear images
on January 5, 2025
Posted by: Garrett G
from Mulvane, KS
I bought this system 3 months ago and have enjoyed using it. The image is very clear and the 24/7 recording is great to capture any activities. The ability to zoom and audio are great features.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5 out of 5
5
on January 5, 2025
Posted by: Shah
from Brampton Ontario
It’s works really well, we have 4 cameras and all of them working without interruption since 3 months. Night coverage is clear and even the sound records without interruption. In short you won’t be regret by selecting
Written by a customer while visiting defender-usa.com
Customer Rating
5 out of 5
5
Quality system, easy to set up!
on December 18, 2023
Posted by: Love having a secure home
from DFW Texas
Verified Purchase:Yes
After several weeks of research I decided to replace my old battery powered security cameras with Defender. I was tired of changing batteries and also wanted to have a system that used POE, 24/7 recording, 4K resolution and color night vision. When I received the system I connected everything and proceeded with the set up. System is very easy to set up right out of the box. Then came the challenging part of running wires in the attic and dropping them down the wall to my office where I set up the NVR and Monitor. After getting the wiring pulled the camera mounting was easy. Once done , I connected everything in my office and has been working great. One recommendation would be that the design engineers think about upgrading the adjustment screws to a torx head high quality screw. The phillips head screws are subject to stripping so just a suggestion. App works great and is easy to use.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5 out of 5
5
Love the security, yes you can view on a computer
on April 13, 2024
Posted by: Alisha H
from Orlando, FL
Installed in a day and very happy with the video quality. I don't use any detections, it's something I'm still on the fence about but I'll probably work on setting it up soon. Also, there is a way to use the app on the computer though using the software Bluestacks, it's a phone emulator for your computer and it's free.
Written by a customer while visiting defender-usa.com
Customer Rating
5 out of 5
5
Excellent Security Camera System
on August 10, 2025
Posted by: Shirish Patil
from Leander TX
Excellent Security Camera System to protect your home. I have been a long time Defender systems user and love them. These model specifically has wide angle cameras and great night vision capabilities. the sensors work great and picks up movements immediately. If you are using for inside the home, i would recommend to turn off the lights for night vision. Access from app works nice and very quick/easy to setup. Audio feed, although works only from one camera at a time, is a good feature to have.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
4 out of 5
4
just an avearge..
on July 17, 2022
Posted by: Rohit
from Ontario
Gender:Male
Verified Purchase:Yes
I did not know that it will need a screen to do all the configuration and settings. that is a drawback. Clarity of picture is not as per my expectations. It can't read the number on my car's number plate parked just in front of my driveway.
No, I would not recommend this to a friend.
Response from defender-usa.comBy DefenderOctober 18, 2022
Hello Rohit,
Thank you for your honest review. The system can be monitored from the app, to set the system and for several configuration options, you will want to connect the NVR to a monitor or TV. Please reach out to our support team, we would be happy to assist you with checking your settings to ensure you get true 4K picture quality. Thank you for choosing Defender to protect what matters most.
Amanda M. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Customer Rating
5 out of 5
5
Happy with product
on August 26, 2023
Posted by: BigD
from NW PA
Verified Purchase:Yes
System was pretty easy to install and works well. Like having a powered system. Package was complete which was nice. Wish you had better quality screws or perhaps change to hex screws for camera angle setting. Found that the current phillips screws are soft and strip pretty easily.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Showing 1-8 of 80 results 
1 2 3 4 5 ... 10 >>