Customer reviews from defender-usa.com
Defender - AI POWERED Sentinel 4K Ultra HD Wired 8 Channel PoE NVR Security System, 4 Metal Cameras & 1TB HDD - White
Average customer rating
4.7
(80 Reviews)
Rating breakdown 80 reviews
5 Stars
53
4 Stars
27
3 Stars
0
2 Stars
0
1 Star
0
97%of customers recommend this product.
(
68 out of
70)
Customer Reviews for Defender - AI POWERED Sentinel 4K Ultra HD Wired 8 Channel PoE NVR Security System, 4 Metal Cameras & 1TB HDD - White
Customer Rating
4
on December 12, 2023
Posted by: Rod Z
from DFW Texas
Install and set up was easy. Running wires in the attic is a challenge but would be for any brand. Recommend that you test all equipment and then pull wires and mount cameras. Note for possible improvement would be to use a better quality adjustment screws. They strip out very easily. Suggest using a high quality torx head screw. Had a problem with a couple of the cameras going offline, not sure why. I rebooted the NVR and they all reconnected. I had Lorex cameras for many years and I believe these are better quality and set up was much easier.
Written by a customer while visiting defender-usa.com
Posted by: Aunt B
from DFW Texas
Verified Purchase:Yes
The system could have came with better quality Ethernet cables like cat 6. Also I would have loved to known that the nvr needs to be within 30ft from internet modem before I set all the cameras and wires up 95ft away from my internet modem. The last thing i don't care for is video playback is rather complicated. There is only pause and fast forward, no rewind to go back in case you want to watch something over again and you cannot zoom in on playback footage. The instruction manual is rather lacking in a lot of details. Very informative on setting it up with you phone, everything else isn't.
However, the picture quality is absolutely amazing
However, the picture quality is absolutely amazing
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Posted by: Parkside Place
from Charleston, WV
Verified Purchase:Yes
Just what we needed, and works as advertised. Easy or installation and good quality
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Posted by: The Don
from Island lake, Alberta
Verified Purchase:Yes
Enjoying the customisations available. Much to learn. Fairly user friendly with a bit of exploration. Human detection feature is a bit of a challenge yet.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Posted by: DICKIE YOUNGBLOOD
from ARKANSAS
Verified Purchase:Yes
SO FAR EVERYTHING IS WORKING GREAT! NO ISSUES! SO NICE TO HAVE EYES ON ALL OF MY PROPERTY!!
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Posted by: PKUD
from Virginia
Verified Purchase:Yes
Love it but.... The set up was simple. The quality so far, so good. The human detection is meh. It keeps telling me every 15 minutes the same tree is a human. Or the bucket in my yard is a human. Trying to figure out the human setting. I wish the scheduling was easier too. Not intuitive. I hope I can figure it out. Follow the YouTube on how to share access. It's wonky. But it works if you follow the video's guidance.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Posted by: Dodum
from Florida
Verified Purchase:Yes
Clear video. Audio is subpar. The app closes down during playback. Would like to upgrade Defender product next time. Good value, however.
Written by a customer while visiting defender-usa.com
Customer Rating
4
When everything's running they're a perfect camera
on August 27, 2024
Posted by: Anonymous
from Loganville Georgia
Verified Purchase:Yes
They're excellent cameras you see good day or night excellent monitor I keep having troubles with cameras it's my second unit I had to buy your replace two cameras for me I bought another camera and another whole system Right now they're working fine excellent thank you
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com