Customer reviews from defender-usa.com
Defender - AI POWERED Sentinel 4K Ultra HD Wired 8 Channel PoE NVR Security System, 4 Metal Cameras & 1TB HDD - White
Average customer rating
4.7
(80 Reviews)
Rating breakdown 80 reviews
5 Stars
53
4 Stars
27
3 Stars
0
2 Stars
0
1 Star
0
97%of customers recommend this product.
(
68 out of
70)
Customer Reviews for Defender - AI POWERED Sentinel 4K Ultra HD Wired 8 Channel PoE NVR Security System, 4 Metal Cameras & 1TB HDD - White
Customer Rating
4
Nice Camera System
on October 5, 2023
Posted by: Bing L
from Ontario, Canada
Giving it 4 stars because it is a good system with nice quality cameras but:
1. It came with a faulty Cat5e cable, it has power but no connection is detected.
2. The human body alarm is faulty when camera is set on an angle, I have one installed at my porch area and it keeps thinking the tree or even my front door mat is a human body..
3. The night vision light can be a bit annoying sometimes, I don't think I've found a promising solution to have it turned off completely or not that sensitive.
2. The human body alarm is faulty when camera is set on an angle, I have one installed at my porch area and it keeps thinking the tree or even my front door mat is a human body..
3. The night vision light can be a bit annoying sometimes, I don't think I've found a promising solution to have it turned off completely or not that sensitive.
Written by a customer while visiting defender-usa.com
Posted by: Andysd
from Sioux Falls, SD
Verified Purchase:Yes
Easy installation, besides crawling around the attic. Plug and play not internet access required unless you want to use the app
Written by a customer while visiting defender-usa.com
Customer Rating
5
Great Security System!
on August 7, 2025
Posted by: Michael S
from London, Ontario
This is an incredible system. The image quality is great, set up was simple and its working extremely well for us! The system comes complete with everything needed and all looks to be very high quality product. We are thrilled with this system!
Written by a customer while visiting defender-usa.com
Posted by: RHP165
from Oklahoma
Verified Purchase:Yes
This product is an improvement over my first defender system. Easy to install, and easy to view on my smart phone.
I would recommend this to a friend!
Response from defender-usa.comBy Defender, October 10, 2022
Hello, Thank you for your review. We are happy to hear you are enjoying your new system, and all the improvements it offers. Thank you for being a loyal Defender customer. Best Regards, Amanda M | Defender Customer Experience Expert.
Written by a customer while visiting defender-usa.com
Customer Rating
5
Cameras are easy to set up and great features.
on August 18, 2023
Posted by: Hank Fish4Life
from Georgia
Verified Purchase:Yes
Love the features and the ease of the cameras and setup. I do wish the video was a little clearer at 30 feet off the road and was hoping I would be able to catch a license plate number. I do like the fact that the cameras work just on a twisted pair of cat5 cable.
I would recommend this to a friend!
Response from defender-usa.comBy Defender, August 26, 2023
Hello Hank, Thank you for your wonderful review. Proud to hear that you love how easy the cameras are to set up. License plates can be more challenging to capture on video depending on the speed of the vehicle and the angle of the cameras, as well as the distance from the camera. Thank you for choosing Defender to protect what matters most. Best Regards, Amanda M | Defender Customer Experience Supervisor
Written by a customer while visiting defender-usa.com
Posted by: Wiring Solutions of North
from Northwest Kansas
Verified Purchase:Yes
Really good support when I call in. The Sentinel system is working well and easy to install.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Posted by: Erik M
from Santa Rosa, CA
Verified Purchase:Yes
This is a great camera system for the money. I actually bought the 4 camera system first and then realized that I needed more cameras to cover our large property. My advice is to buy a system with a box that can handle more cameras than you think you need right now. That way you can add cameras in the future without having to replace the main unit. Picture quality is very good. multi view, notifications, and incident search all work great. The only small issue is that it pauses frequently during playback for a few seconds each time. Other than that, this system rocks.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Posted by: DaveDIY
from St Albert
Verified Purchase:Yes
Very nice product at a great price, video quality is excellent.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com