Customer reviews from frigidaire.com
Frigidaire - 1.7 Cu. Ft. Over-The-Range Microwave - Black
Average customer rating
4.6
(121 Reviews)
Rating breakdown 121 reviews
5 Stars
81
4 Stars
32
3 Stars
5
2 Stars
2
1 Star
1
Customer Reviews for Frigidaire - 1.7 Cu. Ft. Over-The-Range Microwave - Black
Customer Rating
5
Microwave
on October 4, 2025
Posted by: Toniwells
[This review was collected as part of a promotion.] Works well & looks good
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great value!
on October 5, 2025
Posted by: The Gimp2
[This review was collected as part of a promotion.] Looks great. Like the fact the front has no badging for that clean look. When on this unit is whisper quiet. Only wish the exterior light was two stage, high/low, as it only has low light. Unit takes two people for install just like all other microwaves. All the materials seem to be quality made.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love my new microwave
on October 6, 2025
Posted by: SFTaylor
[This review was collected as part of a promotion.] Love the sleek look and no handle. It wasn’t too hard to install. Came with everything you need including the template and drywall anchors.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Solid System
on October 7, 2025
Posted by: SeanDT
[This review was collected as part of a promotion.] Good unit with solid performance. Self installation is challenging, but I think this is a problem for all over the range microwaves and not specific to Frididaire.
Response from frigidaire.comBy Sam, Online Outreach Specialist, October 7, 2025
Hello SeanDT!\n\nThank you for sharing your feedback on your Frigidaire 1.7 Cu. Ft. Over-The-Range Microwave (model FMOS1746BS)! We're happy to hear you're pleased with its performance. We understand installation can be a bit challenging for over-the-range models, and we appreciate your effort and insight. We're glad you’re enjoying your new microwave!\nIf you ever need any assistance, please don’t hesitate to reach out to us via Live Chat at frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM EST—we’ll be glad to help. ~ Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love the sleek design
on October 9, 2025
Posted by: Elaine in LA
[This review was collected as part of a promotion.] My old Frigidaire MW stopped working after 10 years, so I'm very happy with the design and functionality of this new MW.
Response from frigidaire.comBy Sam, Online Outreach Specialist, October 10, 2025
Hello Elaine!
Thank you for sharing your feedback on your new Frigidaire 1.7 Cu. Ft. Over-The-Range Microwave (model FMOS1746BS)! We’re so glad to hear that you’re happy with its design and functionality. It’s wonderful that your previous Frigidaire microwave served you well for 10 years, and we hope this new one continues to bring you the same reliable performance for many years to come. If you ever need any assistance, please don’t hesitate to reach out to us via Live Chat at frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM EST—we’ll be glad to help. ~ Sam
Thank you for sharing your feedback on your new Frigidaire 1.7 Cu. Ft. Over-The-Range Microwave (model FMOS1746BS)! We’re so glad to hear that you’re happy with its design and functionality. It’s wonderful that your previous Frigidaire microwave served you well for 10 years, and we hope this new one continues to bring you the same reliable performance for many years to come. If you ever need any assistance, please don’t hesitate to reach out to us via Live Chat at frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM EST—we’ll be glad to help. ~ Sam
Response from frigidaire.comBy Rox, Online Outreach Specialist, October 10, 2025
Hello, Elaine! We’re so happy to hear that you’re enjoying your new Frigidaire 1.7 Cu. Ft. Over-The-Range Microwave (FMOS1746BS)! It’s wonderful to know your previous Frigidaire microwave served you well for 10 years, and we’re glad the new design and features are meeting your expectations. Thank you for your continued trust in Frigidaire!
If you ever have any questions or need assistance, you can reach us via live chat at www.frigidaire.com or by calling our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. -Rox
If you ever have any questions or need assistance, you can reach us via live chat at www.frigidaire.com or by calling our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. -Rox
Written by a customer while visiting frigidaire.com
Customer Rating
4
One bay point!
on October 10, 2025
Posted by: tomgw
[This review was collected as part of a promotion.] The clock goes out after a few minutes! Why? I don't unferstand why there is a clock if you can't use it all the time!
Response from frigidaire.comBy Maria, Online Outreach Specialist, October 13, 2025
We’re sorry to hear that you’re experiencing issues with the clock on your microwave. We understand how frustrating it can be when a feature you rely on isn’t functioning properly. Your feedback is very important, as it helps us identify areas where we can provide better support and improve the overall user experience.
To help resolve this issue and ensure your appliance is functioning as intended, we encourage you to reach out to our team. You can connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 AM to 8:00 PM EST. Our team will be happy to troubleshoot the problem and provide guidance to help restore full functionality to your appliance. – Maria
To help resolve this issue and ensure your appliance is functioning as intended, we encourage you to reach out to our team. You can connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 AM to 8:00 PM EST. Our team will be happy to troubleshoot the problem and provide guidance to help restore full functionality to your appliance. – Maria
Written by a customer while visiting frigidaire.com
Customer Rating
4
New range microwave
on October 12, 2025
Posted by: E007
[This review was collected as part of a promotion.] Microwave was ordered as a replacement. This one has been a sufficient replacement thus far.
Response from frigidaire.comBy Maico, Online Outreach Specialist, October 14, 2025
Thank you for sharing your experience with your replacement microwave, E007. We’re glad to hear that it has been a sufficient replacement for your needs so far. Your satisfaction is very important to us, and we want to ensure your appliance continues to meet your expectations.
If you have any additional suggestions, comments, or concerns, please don’t hesitate to reach out. You can join us via Live Chat on our website or contact our Customer Support team by dialing 1-800-374-4432. We’re available Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST, and we’re here to assist you.
Thank you again for choosing Frigidaire, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please don’t hesitate to reach out. You can join us via Live Chat on our website or contact our Customer Support team by dialing 1-800-374-4432. We’re available Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST, and we’re here to assist you.
Thank you again for choosing Frigidaire, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great product and wonderful value
on October 14, 2025
Posted by: Dtucker
[This review was collected as part of a promotion.] This has been a great purchase and replaced microwave that was new but was broken 7 months out of the 18 months since purchased
Response from frigidaire.comBy Rox, Online Outreach Specialist, October 15, 2025
Hello, Dtucker! We’re so glad to hear that your new Frigidaire microwave has been a great purchase! We’re sorry to hear about your previous experience, but we’re happy that this replacement is working well and meeting your expectations. Thank you for giving Frigidaire another chance — we truly appreciate your trust in our brand.
If you ever have any questions or need assistance, please don’t hesitate to reach out via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
– Rox
If you ever have any questions or need assistance, please don’t hesitate to reach out via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
– Rox
Written by a customer while visiting frigidaire.com