Customer reviews from whirlpool.com
Whirlpool - 1.1 Cu. Ft. Over the Range Microwave with Sensor Cooking and 1800-Watts Cooking Power - Black Stainless
Average customer rating
4.6
(28 Reviews)
Rating breakdown 28 reviews
5 Stars
20
4 Stars
6
3 Stars
1
2 Stars
1
1 Star
0
88%of customers recommend this product.
(
7 out of
8)
Customer Reviews for Whirlpool - 1.1 Cu. Ft. Over the Range Microwave with Sensor Cooking and 1800-Watts Cooking Power - Black Stainless
Customer Rating
5
Great festures
on June 26, 2025
Posted by: Jaser52
from Swf florida
[This review was collected as part of a promotion.] 10” height perfect for above stove gave us more room fan has great power to suck up steam when cooking
Ease of instructions on screen was very usual
Ease of instructions on screen was very usual
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Looks sleek!
on July 5, 2025
Posted by: heckyesitsjess
[This review was collected as part of a promotion.] Its working well and looks nice. I wish the buttons were a little more responsive. I also wish it wasn't so easy to accidently turn on the fan when opening the door.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Need to rethink design
on July 13, 2025
Posted by: Mims
[This review was collected as part of a promotion.] Have had 2 weeks and can’t figure out how to cook at 50% power. Also, control pad is on door making the door extra wide, have to step back to get out of way when opening or closing. Control panel needs to be on unit to make door less wide.
Response from whirlpool.comBy Branded Team, Consumer Care, July 14, 2025
Hello,
We value your time and would like to look into the concerns with your Microwave. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Cooking and select your Microwave style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 751554.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Microwave. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Cooking and select your Microwave style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 751554.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Lots of Features But Needs Control Manual Included
on July 20, 2025
Posted by: Patty
from Lynn Haven, Florida
[This review was collected as part of a promotion.] I have had this for about a month and used it a lot. When it was first installed there was a "rattle" on the right side. The installer said it was most likely a fan and notified a technician who came within a few weeks and installed it. Problem solved. The microwave does not come with a user manual that explained the use of controls, so I couldn't figure out how to change the power level and stop the turntable. I chatting with them and was provided a reference to it. When I asked why it wasn't included with the microwave, I was told it was to save paper. Not sure it really saved paper since I needed to print it out. There are a variety of foods you can select from that the microwave will make the settings. I haven't tried all of them, but the ones I've tried work well with the exception of the one for baked potatoes which doesn't provide nearly enough time. In general, with few exceptions, I have very pleased with it.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com