Customer reviews from whirlpool.com
Whirlpool - 1.1 Cu. Ft. Over the Range Microwave with Sensor Cooking and 1800-Watts Cooking Power - Black Stainless Steel
Average customer rating
4
(44 Reviews)
Rating breakdown 44 reviews
5 Stars
23
4 Stars
10
3 Stars
3
2 Stars
3
1 Star
5
60%of customers recommend this product.
(
12 out of
20)
Customer Reviews for Whirlpool - 1.1 Cu. Ft. Over the Range Microwave with Sensor Cooking and 1800-Watts Cooking Power - Black Stainless Steel
Customer Rating
4
Lots of Features But Needs Control Manual Included
on July 20, 2025
Posted by: Pepper
from Lynn Haven, Florida
[This review was collected as part of a promotion.] I have had this for about a month and used it a lot. When it was first installed there was a "rattle" on the right side. The installer said it was most likely a fan and notified a technician who came within a few weeks and installed it. Problem solved. The microwave does not come with a user manual that explained the use of controls, so I couldn't figure out how to change the power level and stop the turntable. I chatting with them and was provided a reference to it. When I asked why it wasn't included with the microwave, I was told it was to save paper. Not sure it really saved paper since I needed to print it out. There are a variety of foods you can select from that the microwave will make the settings. I haven't tried all of them, but the ones I've tried work well with the exception of the one for baked potatoes which doesn't provide nearly enough time. In general, with few exceptions, I have very pleased with it.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Need to rethink design
on July 13, 2025
Posted by: Mims
[This review was collected as part of a promotion.] Have had 2 weeks and can’t figure out how to cook at 50% power. Also, control pad is on door making the door extra wide, have to step back to get out of way when opening or closing. Control panel needs to be on unit to make door less wide.
Response from whirlpool.comBy Branded Team, Consumer Care, July 14, 2025
Hello,
We value your time and would like to look into the concerns with your Microwave. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Cooking and select your Microwave style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 751554.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Microwave. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Cooking and select your Microwave style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 751554.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Looks sleek!
on July 5, 2025
Posted by: heckyesitsjess
[This review was collected as part of a promotion.] Its working well and looks nice. I wish the buttons were a little more responsive. I also wish it wasn't so easy to accidently turn on the fan when opening the door.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great festures
on June 26, 2025
Posted by: Jaser52
from Swf florida
[This review was collected as part of a promotion.] 10” height perfect for above stove gave us more room fan has great power to suck up steam when cooking
Ease of instructions on screen was very usual
Ease of instructions on screen was very usual
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Looks nice, but lacks.
on June 12, 2025
Posted by: L.D.G.
from Florida
[This review was collected as part of a promotion.] So far, it's okay. For the price, I would have assumed it was at least 1100W but it is only 1000. It takes longer to cook/heat most items, even if you are using the built in settings. I really needed a microwave quickly and got exited that this one was available. Without really looking into it, it's my fault. I wish I would have waited for one, but it works. Just over priced due to its lack in performance. It looks good though..
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Just what I was looking for small but powerful
on June 3, 2025
Posted by: Dennis L
[This review was collected as part of a promotion.] Love the low profile for my lower than normal height cabinet above my gas range. Plenty of room for normal size pots on the stove, very powerful exhaust fan also. Microwave works great !!!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Extremely Pleased
on May 22, 2025
Posted by: Viperjoe
from Bucks County, PA
[This review was collected as part of a promotion.] Quite an attractive, modern appliance. Compact size saves space above the range with a sufficient oven size.
Learning how to operate the unit is fairly intuitive. The fan is powerful and fairly quiet given the volume of air being moved (in my case recirculated). My only issue is have to toggle the light button several times (high to low to off) to turn the light off. There's probably an easy way to do that, I just haven't figured it out yet. Definitely a five star appliance.
Learning how to operate the unit is fairly intuitive. The fan is powerful and fairly quiet given the volume of air being moved (in my case recirculated). My only issue is have to toggle the light button several times (high to low to off) to turn the light off. There's probably an easy way to do that, I just haven't figured it out yet. Definitely a five star appliance.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great new features.
on May 12, 2025
Posted by: Susan
[This review was collected as part of a promotion.] I am still learning all of the functions and I love it.
Written by a customer while visiting whirlpool.com