Customer reviews from whirlpool.com
Whirlpool - 1.1 Cu. Ft. Over the Range Microwave with Sensor Cooking and 1800-Watts Cooking Power - Black Stainless Steel
Average customer rating
4
(44 Reviews)
Rating breakdown 44 reviews
5 Stars
23
4 Stars
10
3 Stars
3
2 Stars
3
1 Star
5
60%of customers recommend this product.
(
12 out of
20)
Customer Reviews for Whirlpool - 1.1 Cu. Ft. Over the Range Microwave with Sensor Cooking and 1800-Watts Cooking Power - Black Stainless Steel
Customer Rating
4
great features
on October 29, 2025
Posted by: Sue1
[This review was collected as part of a promotion.] i like it but it's smarter than me. cannot figure out how to set the clock
Written by a customer while visiting whirlpool.com
Customer Rating
1
I don't recommend this model
on October 15, 2025
Posted by: sad buyer
from prefer not to say
[This review was collected as part of a promotion.] The first unit I purchased had to be replaced within a couple of weeks because of a "faulty control board". Now with this replacement unit Every 3-4 weeks I get a prompt saying "power to your appliance has been lost..." it requires re-setting the date, time etc before using again. This has gone on for over 7 months. So no, I don't trust it will last long.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, October 17, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Microwave. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Microwave model/serial number, and reference Case # 822267.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Sleek design but the owners manual is lacking
on September 8, 2025
Posted by: epop
I like the low profile design but pushing the button to open the door seems like it will ultimately fail. There is a "release" under the microwave to pull the door open but no mention in the owner manual. I wonder if manually opening the door will harm the door latch.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Do not buy.
on September 3, 2025
Posted by: Bobby
from Mi
Will not connect to wi fi. Wish I had never bought this. Going to see dealer next week. They don't even supply an owners mqnual
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, September 4, 2025
Hello, thank you for your review. We sincerely apologize for the concerns with connecting your Washer and Dryer and would like to look into this further for you. Please feel free to reach out to us directly at 1-866-333-4591, Mon–Fri 8 a.m.–6 p.m. EST. We look forward to speaking with you.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Avoid
on August 25, 2025
Posted by: MDH1
WOW - the owners manual ONLY has directions for installation - NO user manual. In initial setup, set clock for 12 hr format. Changed, on it's own, to 24 hr format. Online for 1/2 hour so far and unable to find directions to change clock settings.
Whirlpool's website only has installation manual.
Whirlpool's website only has installation manual.
Response from whirlpool.comBy Branded Team, Consumer Care, August 25, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Microwave. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Microwave model/serial number, and reference Case # 781894.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features!
on August 22, 2025
Posted by: Cin47
[This review was collected as part of a promotion.] I love the vent and lights that there are so many options for speed and intensity. And then tone letting you know your food is finished. Also there are many options for heating foods up and cooking.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
So far so good
on July 27, 2025
Posted by: hpdka
[This review was collected as part of a promotion.] so far so good. only have had it a week. Something to be said for having all controls right outside on the front like most microwaves instead of on the inside when you open the door.
Written by a customer while visiting whirlpool.com
Customer Rating
4
on July 22, 2025
Posted by: Evie
[This review was collected as part of a promotion.] After using the microwave the time display is very faint & difficult to see, it doesn’t stay bright.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com