Customer reviews from kitchenaid.com
KitchenAid - 1.1 Cu. Ft. Low Profile Over-the-Range Smart Microwave with Sensor Cooking and Dual Fan Ventilation - Stainless Steel Fingerprint Resistant
Average customer rating
4.3 out of 5
4.3
(42 Reviews)
Open Ratings Snapshot
Rating breakdown 42 reviews
5 Stars
26
4 Stars
10
3 Stars
2
2 Stars
2
1 Star
2
81%of customers recommend this product. 
(
13 out of 16
)
Best Buy Privacy Policy
Customer Reviews for KitchenAid - 1.1 Cu. Ft. Low Profile Over-the-Range Smart Microwave with Sensor Cooking and Dual Fan Ventilation - Stainless Steel Fingerprint Resistant
Customer Rating
5 out of 5
5
Sleek low profile
on February 2, 2025
Posted by: xdianas2_3067
[This review was collected as part of a promotion.] The KitchenAid Smart Low Profile Microwave-hood combination w/ dual-fan ventilation is the perfect upgrade to my dated kitchen.
The microwave itself is attractive and modern. It has smart features that were a breeze to setup with the KitchenAid app. I receive a notification on my phone when my food is done heating, which is a lifesaver when you have little ones distracting you while trying to prepare a meal. The unit is quiet when running and food heats quickly and evenly. I'm happy with the size of the interior of the microwave. I can easily fit large glass mixing bowls.
As a hood this unit works great: I can see steam being sucked into the underside of my microwave. The lights on the underside illuminate my cooktop and being able to choose the color temperature is a nice touch.
The only nitpicks I have with the microwave are the controls. Sometimes they don't feel responsive when typing in a cook time or there is a notable delay when pressing "start". Also, there is an "open" button and a handle to pull the microwave door open. I often bump the fan/light buttons when using the handle as they are right above the cutout.
Written by a customer while visiting influenster.com
Customer Rating
5 out of 5
5
A Great Sleek microwave!
on February 21, 2025
Posted by: kirstend91_5176
[This review was collected as part of a promotion.] I’m so impressed with this microwave! It was easy to install, fits perfectly in my space, and vents efficiently. It heats food quickly and evenly while saving counter space. The sleek design is a bonus!
Written by a customer while visiting influenster.com
Customer Rating
5 out of 5
5
I do not regret this purchase.
on March 21, 2025
Posted by: TES837
[This review was collected as part of a promotion.] Opens space over the range. Still fits our largest glass bowl. The 600cfm exhaust ia great.
Written by a customer while visiting kitchenaid.com
Customer Rating
5 out of 5
5
Super Efficient
on December 20, 2025
Posted by: EJ Homeowner
from Griffith IN
[This review was collected as part of a promotion.] This microwave is awesome and provides great cooking options with faster results. The “open door” option is a very nice feature. I love the higher profile because it allocates more space above my cooktop surface.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4 out of 5
4
Nice design and works well
on January 6, 2026
Posted by: Kfry
from Waynesboro, PA
[This review was collected as part of a promotion.] I am overall pleased with this microwave. I like the sleek design and functionality.
I would recommend this to a friend!
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, February 3, 2026
We truly appreciate you reaching out and sharing your experience with us. We're very sorry to hear about the trouble you're having with your KitchenAid® Gas Range, and we'd love the opportunity to chat more and help resolve your concerns.

Please feel free to connect with us using any of the options below:
Facebook: https://tinyurl.com/KitchenAid-Facebook
Instagram: https://tinyurl.com/KitchenAid-Instagram
Live Chat: https://www.kitchenaid.com/service-and-support.html# (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-422-1230 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number #896495.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
3 out of 5
3
Door needlessly large
on February 17, 2026
Posted by: Sprintgeek
from Louisville Ky
[This review was collected as part of a promotion.] There is no feasible reason for the door to be the entire length of this microwave. You have to be 3 feet away from it to open and close it.
And having the buttons on the part that opens means you accidentally hit various buttons when closing it so the fan turns on frequently when you don’t want it to.
The touch sensitive interface is laggy as well so it takes a 1/2 second to register you hit the button.
They went fancy over function :-(
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
5 out of 5
5
low profile
on March 4, 2026
Posted by: Bonl48
from Saginaw,, MI
[This review was collected as part of a promotion.] Very happy with my purchase.. I needed extra room between the range and microwave and this one fit the bill. Its been a really nice addition to my kitchen.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4 out of 5
4
Great microwave, slow controls
on March 5, 2026
Posted by: AntonioV
from FloridA
[This review was collected as part of a promotion.] Microwave is great, but the controls are just too slow. Sometimes it feels between a second or two between pushing a key and seeming the number appear on screen
Written by a customer while visiting kitchenaid.com
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