Customer reviews from Samsung US
Samsung - 31 cu. ft. Mega Capacity 3-Door French Door Refrigerator with External Water and Ice Dispenser - Stainless Steel
Average customer rating
4.6
(62 Reviews)
Rating breakdown 62 reviews
5 Stars
45
4 Stars
13
3 Stars
1
2 Stars
1
1 Star
2
95%of customers recommend this product.
(
53 out of
56)
Customer Reviews for Samsung - 31 cu. ft. Mega Capacity 3-Door French Door Refrigerator with External Water and Ice Dispenser - Stainless Steel
Customer Rating
4
Lot of Space for Counter Depth Size
on August 8, 2025
Posted by: Roberto
from Chicago, IL
[This review was collected as part of a promotion.] I like that the counter depth configuration fits perfectly for the one I was replacing with more space. I like that it easy to clean as well. The shelves on the doors are little odd though and not sure what best to put in them because of the irregular shapes.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent product
on August 9, 2025
Posted by: Stewart20
from Texas
[This review was collected as part of a promotion.] Looks great and works great. No issues so far a month in.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Refrigerator when received brand new was Freezing
on September 15, 2025
Posted by: Chris C
[This review was collected as part of a promotion.] Refrigerator when received brand new was Freezing all my items
Response from Samsung USBy SEA Care, September 15, 2025
We understand the importance of a working refrigerator in your home, Chris C. Let us help you out. Please refer to the resources to address your concerns with your fridge. Click the links and hyperlinks and watch the instructional video (if available). Items freezing in the fridge compartment: https://www.samsung.com/us/support/troubleshoot/TSG10003479/
Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with the reference number, 1150726617, to help our team locate your information when you message us. Have a great day. -John
Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with the reference number, 1150726617, to help our team locate your information when you message us. Have a great day. -John
Written by a customer while visiting Samsung US
Customer Rating
5
great features , great price
on September 15, 2025
Posted by: Petro
from Sarasota , FL
[This review was collected as part of a promotion.] counter depth multidoor , fantastic quality , no smell of plastic , only ice maker has limited efficiency comparing to beverage center, but I wanted to have front ice maker.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Value
on September 15, 2025
Posted by: jerry
from Stuart, Fl
[This review was collected as part of a promotion.] Refrigerator was a Value based on the features vs price.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Refrigerator
on September 16, 2025
Posted by: penpa
[This review was collected as part of a promotion.] my first time Samsung Refrigerator so far is good.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Overall, good refrigerator.
on September 16, 2025
Posted by: Ntshade
[This review was collected as part of a promotion.] The refrigerator is great, however, the ice comes out on the door slowly and I wish it had door handles instead of opening it from the top or bottom of the doors.
Written by a customer while visiting Samsung US
Customer Rating
5
Spacious!
on September 16, 2025
Posted by: Fla2020
[This review was collected as part of a promotion.] Great lighting. Loads of room. French doors are so much nicer than side by side.
Written by a customer while visiting Samsung US