Customer reviews from Samsung US
Samsung - 31 cu. ft. Mega Capacity 3-Door French Door Refrigerator with External Water and Ice Dispenser - Stainless Steel
Average customer rating
4.6
(62 Reviews)
Rating breakdown 62 reviews
5 Stars
45
4 Stars
13
3 Stars
1
2 Stars
1
1 Star
2
95%of customers recommend this product.
(
53 out of
56)
Customer Reviews for Samsung - 31 cu. ft. Mega Capacity 3-Door French Door Refrigerator with External Water and Ice Dispenser - Stainless Steel
Customer Rating
1
Horrible bottom shelf engineering
on April 28, 2025
Posted by: Winston
from Kansas
Wow. I guess im the first person to ever spill something in a refer. Theres no mention in user guide how to remove the bottom shelf. Theres a reason why. If people knew what a drama it is to do-so they would run from this appliance. If i ever have to do it again i will go by a new one, but not samsung. Absolute worst design ever. Out of realm of possibility for an average homeowner to pull off this maneuver.
Will think twice before ever buying another samsung appliance
Will think twice before ever buying another samsung appliance
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
1
Value
2
Response from Samsung USBy Ricardo, Samsung Care, April 30, 2025
Hi Winston,
We understand your disappointment with having confusion on how to remove the bottom shelf of your refrigerator. Let us help.
Here is a link to the user manual; kindly go to page 72 for a guide on how to remove the bottom shelf of your refrigerator.
User manual.
https://downloadcenter.samsung.com/content/UM/202405/20240531053524129/FDR_RF6500C_3Door_MANUAL_WEB_DA68-04752Q-00_EN-MES-CFR_240529.pdf
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1148962165) to help our team pull up your information when you message us.
Thank you.
-Ricardo
We understand your disappointment with having confusion on how to remove the bottom shelf of your refrigerator. Let us help.
Here is a link to the user manual; kindly go to page 72 for a guide on how to remove the bottom shelf of your refrigerator.
User manual.
https://downloadcenter.samsung.com/content/UM/202405/20240531053524129/FDR_RF6500C_3Door_MANUAL_WEB_DA68-04752Q-00_EN-MES-CFR_240529.pdf
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1148962165) to help our team pull up your information when you message us.
Thank you.
-Ricardo
Written by a customer while visiting Samsung US
Customer Rating
5
A Life-Saver for Busy Parents Who Need Space!
on May 3, 2025
Posted by: catz139
from Elkins Park
[This review was collected as part of a promotion.] As a 40-year-old dad with twin 5-month-olds, a 5-year-old, and a full-time job, I can confidently say this fridge has been a total game-changer for our family. With a house full of little ones, plus my love for cooking, storage space isn’t just nice — it’s absolutely essential. The Samsung Refrigerator Mega Capacity is great!
The huge capacity means I can stock up on everything we need for the week (and then some) without playing Tetris every time I open the door. Big meal prep days, bulky baby formula tubs, giant pitchers of lemonade — it all fits easily. The wide full-width drawer is perfect for cold cuts, cheeses, and those quick snacks that our 5-year-old is constantly hunting for.
I love being able to use the SmartThings app, and being able to control the icemaker and utilize the Power Freeze and Power Cool features!
The freezer is just as impressive — with a large bin and divider, it’s super easy to keep frozen veggies separate from frozen pizzas and (most importantly) my ice cream stash.
Add in the bright, efficient LED lighting and easy-to-clean spill-proof shelves, and this fridge really makes daily life smoother for a family that needs every bit of help we can get.
Bottom line: If you’re a parent (or just someone who loves to cook and stay organized), you’ll wonder how you lived without this kind of space and smart design.
The huge capacity means I can stock up on everything we need for the week (and then some) without playing Tetris every time I open the door. Big meal prep days, bulky baby formula tubs, giant pitchers of lemonade — it all fits easily. The wide full-width drawer is perfect for cold cuts, cheeses, and those quick snacks that our 5-year-old is constantly hunting for.
I love being able to use the SmartThings app, and being able to control the icemaker and utilize the Power Freeze and Power Cool features!
The freezer is just as impressive — with a large bin and divider, it’s super easy to keep frozen veggies separate from frozen pizzas and (most importantly) my ice cream stash.
Add in the bright, efficient LED lighting and easy-to-clean spill-proof shelves, and this fridge really makes daily life smoother for a family that needs every bit of help we can get.
Bottom line: If you’re a parent (or just someone who loves to cook and stay organized), you’ll wonder how you lived without this kind of space and smart design.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Great design
on May 7, 2025
Posted by: Saturn9483
from Union
[This review was collected as part of a promotion.] The Samsung refrigerator was designed very well. The power cook and power freeze was get to use after plugging in, to get the fridge up to temp. The for alarm is a plus to know when the kids leave the door open. The shelf placing is great for my smaller objects and large objects. There are plenty of shelves on the door. I love that there are actually three drawers placements. The freezer has plenty of storage. I do wish there was not a divider in the middle of the freezer. I feel like it takes away some space. The flat front works great for my small kitchen. There is no handles the stick out. The essay access to water and ice is a plus. I also enjoy that i can get large and small cubes. I do wish this was also fingerprint proof stainless steel. It seems to get fingerprints all the time especially with having fits.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Sleek modern looking fridge with ample space
on May 8, 2025
Posted by: Prasanna46
from Aurora
[This review was collected as part of a promotion.] This refrigerator is a game changer if you are looking to add a modern touch to your kitchen.
The fridge is a great replacement to the older models with unsightly handles.
Has tons of space compared to my side by side.
Bonus points for not having to dig through stuff either in the normal or freezer sections
The fridge is a great replacement to the older models with unsightly handles.
Has tons of space compared to my side by side.
Bonus points for not having to dig through stuff either in the normal or freezer sections
Comes with great water dispenser. The crushed ice option is great for smoothies or snow cones.
All in all a great machine for a upgrade from a side to side.
All in all a great machine for a upgrade from a side to side.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
A Stylish and Practical Upgrade: Samsung Fridge
on May 15, 2025
Posted by: joshuaazran
from Boca Raton
[This review was collected as part of a promotion.] We recently upgraded an older refrigerator in our laundry room to the Samsung RF27CG5B10SRAA, which has proven to be an exceptional design, efficiency, and convenience improvement.
Firstly, this refrigerator’s sleek, modern design instantly elevated the aesthetics of our laundry room. Its counter-depth build and flat-front design blend seamlessly with our cabinetry, giving the room a clean, built-in look without extensive modifications. The flat-front design, in particular, beautifully complements our overall home aesthetic.
The Fingerprint-Resistant Stainless Steel finish effectively keeps smudges and fingerprints at bay, maintaining a clean, polished appearance with minimal effort. This has been especially helpful in a frequently used area like our laundry room.
In terms of efficiency, we’ve noticed a significant improvement. The fridge runs quietly and maintains consistent temperatures, ensuring all contents remain chilled. The All-Around Cooling technology is especially beneficial, keeping every shelf uniformly cool and helping our groceries stay fresher longer. Additionally, the energy management feature available through the SmartThings app allows us to track and optimize energy usage effortlessly. Using the AI feature, we’ve achieved an additional 12.4% reduction in power consumption, significantly enhancing the refrigerator’s impressive energy savings. We’ve actively used Wi-Fi connectivity and SmartThings Energy to monitor the refrigerator’s performance, and we appreciate the added assurance provided by the Door Alarm, which alerts us if the door is accidentally left open. This combination has noticeably impacted our energy usage positively, aligning well with our goal of reducing energy consumption.
Convenience has also greatly improved—the spacious 26 cu. Ft. interior offers ample storage for overflow groceries, drinks, and extra freezer items. The external water and ice dispenser is incredibly convenient, especially with four types of ice available. The slide-in shelf easily accommodates taller bottles or larger items, which was always a struggle with our previous refrigerator.
Our favorite feature is undoubtedly the external ice and water dispenser with multiple ice options, it’s incredibly convenient, especially when entertaining guests or grabbing a quick refreshment.
Upgrading to the Samsung RF27CG5B10SRAA has made our laundry room more functional and visually appealing. Highly recommend!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Very Unique Refrigerator
on May 16, 2025
Posted by: chrismd4
from Levittown
[This review was collected as part of a promotion.] was excited to get the new refrigerator. Let's start with the water dispenser. It is a nice design, the water flow is good and two types of cubes are available. If I had one negative thing to say about it, it is that it does not have a water drip tray. Sometimes water leaks from it and this would be a good addition. Inside the refrigerator is very large and roomy. It has an adjustable shelf which slides in to accommodate larger items which is convenient and plenty of drawers to organize your groceries. There are many door racks so everything fits with no problem. The freezer is extreme large and has two sections so all of your frozen goods fit with no problem. It runs very quiety and effiiciently. This is a great choice if you are in the market for a new refrigerator. You will definitely not be disappointed.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Roomy, Reliable, and Sleek
on May 16, 2025
Posted by: meagan08
from Fresno
[This review was collected as part of a promotion.] The Samsung RF32CG5B10SR is a fantastic refrigerator! The 31 cu. ft. capacity offers tons of space, and the 3-door French design looks sleek in our kitchen. It’s quiet, keeps food perfectly fresh, and the LED lighting makes everything easy to find. Love the fingerprint-resistant stainless steel too. Highly recommend if you need space and style!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
This is Great!
on May 17, 2025
Posted by: Tweety
from Park Ridge, NJ
Best fridge ever, great price and great quality and size. 26 cu for a counter depth fridge is amazing! seems sturdy and high quality. This design saved us some space in our kitchen since it doesn't come with handles. Wifi connectivity is great as well. I would definitely recommend.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US