Coffee carafe side worked fine but the expresso side would not function. Lid to the unit would not open when the brew cycle was completed. No expresso was brewed, just a lot of noise. Very disappointing.
Response from cuisinart.comBy Cuisinart, January 9, 2025
Hello- Thank you for taking the time to share your review with us about your Cuisinart. We have taken note of the information you shared about the unit as we are always looking to make products that exceed expectations. We always appreciate our consumers reaching out to us about ways we can improve.
Written by a customer while visiting cuisinart.com
Customer Rating
1
Great in theory, but does not work well
on August 12, 2025
Posted by: Court456
Gender:Female
Our machine is about a month old and frequently brews pods that are just water. I've checked for clogs and cleaned the machine, but the pods still just brew water. There is also a lot of steam build up around the pod and espresso capsule so the machine drips a lot.
No, I would not recommend this to a friend.
Response from cuisinart.comBy cuisinart, August 13, 2025
Hello-
We are so sorry to hear about the trouble you’ve had with your coffee maker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900347361. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com
Customer Rating
1
Great in theory
on September 12, 2025
Posted by: Mj657
Gender:Female
I bought this coffee pot as a Christmas present less than a year ago, and I have had two coffee pots under the warranty malfunction on me. This coffee and theory was the perfect solution for my family member. The coffee pot side works fine like a standard coffee pot, however, the Nespresso side and Keurig side have had repeated issues. Luckily, I got the warranty, but even with me receiving an additional coffee pot the Nespresso side was unable to last more than about three months each. I used namebrand Nespresso pods, did the proper maintenance and cleaning, and maybe made one coffee a day on the Nespresso side of this coffee, pot, and both times, the espresso side would build up with pressure, stop, brewing, midway, and would create a huge mess. For the coffee pot to be this expensive, I expected it to last at least a year, not to mention needing two replacements within less than a year. If the issue would’ve only happened with my first coffee pot, it could’ve just been a manufacture issue, but for it to happen on both coffee pots, it leads me to question the quality. I hope they are able to work on their coffee pot, and not everyone has it experience, but I am very disappointed and regret this purchase.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, September 15, 2025
Hello- We are so sorry to hear about the trouble you've had with your Coffee Maker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900372134. If you email us, please use the subject line ‘Cuisinart Review’. -Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com
So far, I love it......haven't tried the steam yet, just finally got some Nespresso pods. My only wish is that there was more clearance to open the top while under cabinets. I have to pull it out to put pods in or pour water and coffee in. But so far, it's working great!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Seems to do everything it's advertised to do, and relatively easy to use. Wish the instruction manual was written a bit better, but a couple of Youtube videos helped with the shortcomings. If you're not planning to brew from raw expresso (like a pro) and want pods for espresso drinks plus regular drip coffee, this machine works great. Pretty well designed (aside from pouring water into the drip coffee area....too small and dark a space...like pouring into a dark cave opening). AND it's affordable!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
I had 2 Cuisinart Coffee Makers before. The first lasted 6 years. The second 2. It was because of this I went with a competitor. Basic coffee makers should last a while. I read that I wasn't the only one feeling this way at that time / model.
Fast forward to now, & me not being satisfied with the coffee quality of my Oxo. I saw the 4n1 for a reasonable price & thought I would jump back in PLUS add the Nespresso feature (never been a Keurig style person as the coffee never seemed "coffee").
In the time I have had the unit I have used it daily. The coffee maker is as I remember - makes good coffee. The single use feature is very convenient. I have used the single-serve & the quality depends on the coffee selected. The espresso side is very nice. I have used the milk foamer & it is much easier than others I have used. Can quickly/easily make a latte. The water tank makes a difference - nice capacity.
Clean-up is very easy.
The issues: pouring water in the coffee maker is a hassle. The only way I don't make a mess is pouring from the left, without the lid. This means you can't put the coffee maker close to a wall. The "dashboard" is not intuitive. You definitely have to read the instructions before turning on. OK - that's the only 2 so far.
IF the heating unit doesn't break down after 2 years again you have me back for good.
Written by a customer while visiting cuisinart.com
What a treat! Coffee pot, single coffee, espresso. A bit of a learning curve, pushing all the right buttons in the right order, but so worth it! Just FYI it is easy to find the Nespresso Original pods, but be aware that you put them into the pod holder from the bottom, so upsidedown. I thought I had the wrong thing, had to watch YouTube.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com