Customer reviews from cuisinart.com
Cuisinart - CoffeeCenter 12-Cup Coffee Maker Barista Bar 4-In-1 Coffeemaker - Black
Average customer rating
4.3 out of 5
4.3
(564 Reviews)
Open Ratings Snapshot
Rating breakdown 564 reviews
5 Stars
350
4 Stars
133
3 Stars
34
2 Stars
20
1 Star
27
88%of customers recommend this product. 
(
376 out of 426
)
Best Buy Privacy Policy
Customer Reviews for Cuisinart - CoffeeCenter 12-Cup Coffee Maker Barista Bar 4-In-1 Coffeemaker - Black
Customer Rating
2 out of 5
2
Product flaw
on May 7, 2025
Posted by: TC21
from Myrtle Beach SC
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] It makes great coffee, but I’ve had to return it three times for a new one for the exact same reason. The water pressure pops inside the machine when trying to make espresso
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, July 3, 2025
Hello- We are so sorry to hear about the trouble you've had with your Coffee Maker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900317610. If you email us, please use the subject line ‘Cuisinart Review’. -Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com
Customer Rating
1 out of 5
1
Second Day - Single Serve Functions QUIT Working
on May 20, 2025
Posted by: Sisterbug
Gender:Female
I wanted to love this. Received as a Mother's Day gift. Faulty design of on/off knob. Does not switch between full pot carafe (left side) and single serve functions (right side). Second day, single serve side totally QUIT working. Could rotate the knob to see the functions, but when I pressed the knob, the power would not come on. Wanted to exchange for an exact replacement. Have loved my other Cuisinart coffee makers. Have used them for years. This model needed more thorough testing before bringing to market.
No, I would not recommend this to a friend.
Response from cuisinart.comBy cuisinart, July 7, 2025
Hello-

We are so sorry to hear about the trouble you’ve had with your coffee maker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900319815. If you email us, please use the subject line ‘Cuisinart Review’.

Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com
Customer Rating
5 out of 5
5
Great features
on May 30, 2025
Posted by: CRus1985
from Springfield Missouri
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great product with many features. I love how many options I have for my coffees in the morning. I found it to be easy to use as well.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
4 out of 5
4
So many choices!
on July 15, 2025
Posted by: SGT Mike
Gender:Male
Verified Purchase:Yes
After working my morning with 3 different appliances to make coffee I an now enjoying a multi use coffee machine that uncluttered my kitchen counter. Espresso, a regular cup of joe, or a pot is now easy and satisfying. Each function works smoothly and fast. My mornings are now stress free and fun.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
2 out of 5
2
Challennging reassembly
on August 12, 2025
Posted by: Timmybang1969
Gender:Male
Coffee filters dip string does not readily into the dip chambers.
No, I would not recommend this to a friend.
Response from cuisinart.comBy cuisinart, August 13, 2025
Hello-

We are so sorry to hear about the trouble you’ve had with your coffee maker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900347362. If you email us, please use the subject line ‘Cuisinart Review’.

Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com
Customer Rating
2 out of 5
2
Bad charcoal filter insertion instructions
on August 12, 2025
Posted by: Timmybang1969
Kcups do not get hot enough. Water does not make coffee appealingly hot.
Response from cuisinart.comBy cuisinart, August 13, 2025
Hello-

We are so sorry to hear about the trouble you’ve had with your coffee maker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900348047. If you email us, please use the subject line ‘Cuisinart Review’.

Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com
Customer Rating
2 out of 5
2
Needs to heat water hotter/Filter replacement woes
on August 13, 2025
Posted by: Timmybang1969
Does not heat Kcup water hot enough. Filter rplacement cumbersome
Response from cuisinart.comBy cuisinart, August 13, 2025
Hello-

We are so sorry to hear about the trouble you’ve had with your coffeemaker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900348048. If you email us, please use the subject line ‘Cuisinart Review’.

Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com
Customer Rating
1 out of 5
1
Great idea poor exection
on August 27, 2025
Posted by: Spooj33
Gender:Male
This coffee maker has caused me a lot of problems in the past few months since purchasing it. There are a handful of design elements that make this problematic.
The water reservoir for single serve frequently leaks and caused caused damage to my cabinets and floor. I have tried to identify how this is happening. My only assumption at this point is a poorly designed gasket.
The Nespresso pod side tends to fail at puncturing the pods which results in a lot of pressure build up in the system causing the release vale to nearly lock up. It is no small feat to get it opened again when this happens. I have tested this with a variety of brands and find it punctures them maybe half of the time.
Don't fall victim to machines that have more than one purpose...
Response from cuisinart.comBy Cuisinart, August 27, 2025
Hello- We are so sorry to hear about the trouble you've had with your Coffee Maker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900358053. If you email us, please use the subject line ‘Cuisinart Review’. -Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com
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