Customer reviews from cuisinart.com
Cuisinart - Automatic Grind and Brew 12 Cup Coffeemaker - Black/Stainless Steel
Average customer rating
4.2
(836 Reviews)
Rating breakdown 836 reviews
5 Stars
459
4 Stars
196
3 Stars
103
2 Stars
41
1 Star
37
82%of customers recommend this product.
(
481 out of
588)
Customer Reviews for Cuisinart - Automatic Grind and Brew 12 Cup Coffeemaker - Black/Stainless Steel
Customer Rating
1
Not as advertised not what expected Disappointed
on March 4, 2023
Posted by: SK A
from Maryland
Gender:Female
Verified Purchase:Yes
There appears no way to brew a 10-12 cup pot especially when you grind beans, very disappointing. Have not used ground coffee yet though expect similar limitations. Need to add beans every time want to brew it is not one where add a bunch of beans and brew as you like.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: Arizona-Glendale
from Glendale Az
Gender:Female
Verified Purchase:Yes
Not as expected, but is being used. Not fond of the fact that you can't keep beans stored inside unit. Have to clean frequently.
Written by a customer while visiting cuisinart.com
Posted by: Chip T
from Massachusetts
Gender:Male
Verified Purchase:Yes
This is my third of the same series. Obviously I like the product and it gets a lot of use . This one may have been less expensive than the others. Nice . It does a fantastic job. Controls are easy to use. You need to pour slowly out of the carafe or it spills. Also, in this unit you have to restart it if you add water. In the old unit, it would except water and continue brewing after the first brew. Also, the new unit the grinds bucket does not separate from the lid which makes it a little harder to clean. But overall it has been a trusted part of our kitchen for probably 12 years or so.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Hewitt
from Texas
Gender:Female
Verified Purchase:Yes
Love this coffee pot! Makes great coffee!! Stays hot.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Emmadug
Verified Purchase:Yes
The Coffee maker was poorly manufactured. The marketing indicated it was silver, however the plactic was an ugly gray.
The side where the button to release the filter & grounds was not properly attached, causing inability to open.
Finally, the lid to the pot would not seal around the spout, cause large volumes of coffee to spill out when trying to pour a cup.
When I reached out to Cuisinart regarding the warranty. They said i needed to return to the merchandiser I purchased from, rather than then applying the warranty.
The side where the button to release the filter & grounds was not properly attached, causing inability to open.
Finally, the lid to the pot would not seal around the spout, cause large volumes of coffee to spill out when trying to pour a cup.
When I reached out to Cuisinart regarding the warranty. They said i needed to return to the merchandiser I purchased from, rather than then applying the warranty.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
from Lancaster,CA
Gender:Male
Verified Purchase:Yes
This machine is very smart, it will remind me that I need to add water and it will remind me that I need to clean the coffee grounds. After using it for 15 years, I feel that it is a little helper in my life.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: James12345
from Ohio
Gender:Male
Verified Purchase:Yes
Automatic grinder doesn’t distribute ground coffee evenly in the filter. Filter lid doesn’t fit well with the filter.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, March 3, 2025
Hello- We are so sorry to hear about the trouble you've had with your Coffeemaker/Gridner. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900226316. If you email us, please use the subject line ‘Cuisinart Review’. -Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com
Posted by: Basset hound owner
Verified Purchase:Yes
We returned this. The coffee splattered all over while brewing and it was not easy to operate
Written by a customer while visiting cuisinart.com