Customer reviews from cuisinart.com
Cuisinart - Automatic Grind and Brew 12 Cup Coffeemaker - Black/Stainless Steel
Average customer rating
4.2
(836 Reviews)
Rating breakdown 836 reviews
5 Stars
459
4 Stars
196
3 Stars
103
2 Stars
41
1 Star
37
82%of customers recommend this product.
(
481 out of
588)
Customer Reviews for Cuisinart - Automatic Grind and Brew 12 Cup Coffeemaker - Black/Stainless Steel
Posted by: J. Kasler
Gender:Male
Verified Purchase:Yes
There were some areas which could have been improved. It looks like there should be a large area for beans but you only put in the beans for per use. Doesnt impact the use, but it is just something overlooked
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
2
Not as good as the original
on December 10, 2025
Posted by: Anonymous
Gender:Female
I bought this to replace the original grind and brew from probably 10 or 15 years ago at least. This is nowhere close to the original. The copy is weak even on the highest strength the only way I can get a decent cup of coffee is to put less water in it and even then it’s not as good as the original. I wish there was a way to calibrate the strength other than the button that’s provided.
Response from cuisinart.comBy Cuisinart, December 16, 2025
Hi, thank you for sharing your feedback on your Cuisinart Grind & Brew coffee maker. We understand your concerns about the strength and performance compared to previous models. For assistance with settings or to discuss ways to get the best results from your unit, we encourage you to contact the Cuisinart customer service team at 1-800-726-0190, and they’ll be happy to help.
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
from new york
Gender:Female
Verified Purchase:Yes
The coffee grinder has a small compartment that does not hold enough coffee beans to brew a full pot of coffee. The instructions indicate 14 scoops for the grinder but it cannot accommodate that quantity. If the grinder and coffee were not activated at the same time, one could refill and grind more but the pot immediately begins to brew upon grinding.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Customer Rating
1
Don't like the carafe
on June 19, 2025
Posted by: Lal7373
You cannot pour a cup of coffee, without it spilling all over the place. Even if you try to go really slow it's just a bad design and when you fill the carafe with freshwater to pour in the machine, you have to pour it in as slow as molasses and it's really annoying or else the water spills all over the place.
Response from cuisinart.comBy cuisinart, July 7, 2025
Hello-
We are so sorry to hear about the trouble you’ve had with your coffee maker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900319818. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
We are so sorry to hear about the trouble you’ve had with your coffee maker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900319818. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com
Customer Rating
3
Cool concept; but must clean an extra part daily:(
on November 5, 2020
Posted by: RobinP
from Naples FL
Gender:Female
Verified Purchase:Yes
Great coffee, great to hear the grinder kick in as it was set. BUT I have to clean the bean grinder every time, using my fingers to wipe out the residual beans. I may return.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: Caridad
Verified Purchase:Yes
Love the coffee maker. Have a chose to grind or just brew my coffee. I had one a few years, but, when Kuerig came out I bought one. The coffee is not as fresh as cuisnart maker.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Kathi S
Verified Purchase:Yes
Excellent coffee maker. This is our second Cuisinart grind & brew coffeemaker - our old one lasted more than 10 years. Easy to use and great price! Highly recommend.
Written by a customer while visiting cuisinart.com
Posted by: Tamara K
from Lake County Illinois
Gender:Female
Verified Purchase:Yes
I love this coffee maker. This is my second one. My only complaint about this one is the grinder needs to be washed even if I use pre-ground coffee. Condensation forms. Makes great coffee. Grinder works great. I wish it still had the bin to fill coffee vs. the grinder container. I could load it with coffee beans and it would grind the coffee based on my setting. Still love this one.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com