Customer reviews from cuisinart.com
Cuisinart - Coffee Center Grind & Brew Plus 12-Cup Coffee Maker with Carafe and Single Serve Brewer - Black Stainless Steel
Average customer rating
4
(598 Reviews)
Rating breakdown 598 reviews
5 Stars
291
4 Stars
160
3 Stars
56
2 Stars
38
1 Star
53
78%of customers recommend this product.
(
353 out of
453)
Customer Reviews for Cuisinart - Coffee Center Grind & Brew Plus 12-Cup Coffee Maker with Carafe and Single Serve Brewer - Black Stainless Steel
Posted by: D Dooley
Gender:Female
Verified Purchase:Yes
This pot is great, love using whole beans. Coffee tastes great!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
5
Great product
on November 14, 2025
Posted by: Lizg85
Love it. Great to be able to make a single cup whenever I want!
Written by a customer while visiting cuisinart.com
Posted by: R Flitcraft
Gender:Male
Verified Purchase:Yes
Great multi function coffee center. Meets several needs with one purchase.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Riverhouse cafe
Gender:Male
Verified Purchase:Yes
Our 1st grind and brew started spewing grounds into the grinder area and around the burner and counter. Cuisinart answered my problem with a new filter holder and we had the same results, upon which they sent me a new G&B. It has been a blessing to not have to clean up all over after brewing. Thank you for your replacing the defective machine. I love my fresh ground coffee.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
1
Not a great product!
on October 25, 2025
Posted by: Bethfh
Gender:Female
I have been a faithful consumer of the grind and brew coffee makers for 15 years. I figured I would upgrade to one that had the added K-cup feature. This model is disappointing! My grinder only worked once and the K-cup leaked everywhere. I found out that you have to rinse the K-cup holder after every use but I’m still trying to figure out why the grinder isn’t working.
No, I would not recommend this to a friend.
Response from cuisinart.comBy cuisinart, October 27, 2025
Hello-
We are so sorry to hear about the trouble you’ve had with your coffee maker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900408127. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
We are so sorry to hear about the trouble you’ve had with your coffee maker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900408127. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com
Posted by: Gearguy
Gender:Male
Verified Purchase:Yes
Works like it should both in grind and pre-ground modes. Like K-cup single cup feature.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: TJMI
Gender:Male
Verified Purchase:Yes
Love this coffee maker it would be better if the Reservoir for the single serve held more water. And there was a backup light on the clock. It's very hard to set the timer without a flashlight.
I would recommend this to a friend!
Response from cuisinart.comBy cuisinart, October 7, 2025
Hello- Thank you for taking the time to share your review with us about your Cuisinart coffeemaker. We have taken note of the information you shared about the unit as we are always looking to make products that exceed expectations. We always appreciate our consumers reaching out to us about ways we can improve.
Written by a customer while visiting cuisinart.com
Posted by: Anthony C.
Gender:Male
Verified Purchase:Yes
A good upgrade from my old coffee maker. Grinds coffee beans, able to use the pods, easy to use and clean! Makes smooth coffee! However, the coffee grinding is lacking a bit, it doesn't grind everything and a lot of the grounded ones get stuck inside and doesn’t fall to the filter. This could be normal, but I just prefer to buy pre grounded coffee beans now.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com