Customer reviews from cuisinart.com
Cuisinart - Coffee Center Grind & Brew Plus 12-Cup Coffee Maker with Carafe and Single Serve Brewer - Black Stainless Steel
Average customer rating
4
(516 Reviews)
Rating breakdown 516 reviews
5 Stars
248
4 Stars
147
3 Stars
49
2 Stars
30
1 Star
42
78%of customers recommend this product.
(
303 out of
388)
Customer Reviews for Cuisinart - Coffee Center Grind & Brew Plus 12-Cup Coffee Maker with Carafe and Single Serve Brewer - Black Stainless Steel
Posted by: Nancy Gaden
Verified Purchase:Yes
The individual k-cup didn’t work. The grounds would be scattered everywhere and the water would spray out all over. I returned it.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
from Nuevo, CA
Gender:Female
Verified Purchase:Yes
We needed a pot that grinds our beans and we also use pods at times. This is perfect, while opening up counter space as well. I recommend this completely.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Stephanie1
from Cleveland, OH
Gender:Female
Verified Purchase:Yes
The K-Cup portion doesn’t work. Grounds exploded everywhere. K-cup side is VERY loud. No water reservoir viewer on k-cup side to see how much water is in machine. Terrible design.
Written by a customer while visiting cuisinart.com
Posted by: Jill D
from Albuquerque, NM
Gender:Female
Verified Purchase:Yes
This coffee machine is awful. You must clean the grinder and essentially the whole machine every single time you use it. I’m not sure why the water needs to go through the grinder section. The pod side of the machine squirts water when it is dispensing. Don’t buy this if you want an easy coffee making experience.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, March 5, 2024
Hello- We are so sorry to hear that you have not been satisfied with your Custom 14-Cup Programmable Coffee Maker. Costco is committed to providing the highest quality products and consumer satisfaction. Please contact Cuisinart at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience.
Written by a customer while visiting cuisinart.com
Posted by: SimplyCheyenne
from Chandler, AZ
Gender:Female
Verified Purchase:Yes
I love the fact that it can grind beans and be programmed. We also use the Pod side as a kettle for hot water only and it works great for that.
However, clean up is not as simple as other coffee makers I have used in the past. Also, we had a grind and brew type before and we were able to “fill it up” with beans and it would auto measure the amount of grounds needed. With this maker you have to clean it, measure it out, and set every time. I would love to fill it up and program it and not have to think about it until the morning pot is finished.
However, clean up is not as simple as other coffee makers I have used in the past. Also, we had a grind and brew type before and we were able to “fill it up” with beans and it would auto measure the amount of grounds needed. With this maker you have to clean it, measure it out, and set every time. I would love to fill it up and program it and not have to think about it until the morning pot is finished.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: craf
Verified Purchase:Yes
I've had several Cuisinart coffee makers over the years, all great EXCEPT one would think after all the years a better carafe that pours without dripping would have been developed. Otherwise a great coffee maker.
Written by a customer while visiting cuisinart.com
Posted by: Coffee Time
from CA
Gender:Female
Verified Purchase:Yes
Please remember to add more than enough water to the single serving pod side of the coffee maker. If you don’t it won’t work.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: MannyM
from Riverside, CA
Gender:Male
Verified Purchase:Yes
Excellent coffee maker. Brews carafe perfectly. Brews K-Cups well when inserted firmly in holder. Best practice, push K-Cup down with two fingers prior to pulling top down. This small step will insure you do not make a mess when brewing K-Cups.
Written by a customer while visiting cuisinart.com