Customer reviews from cuisinart.com
Cuisinart - Coffee Center Grind & Brew Plus 12-Cup Coffee Maker with Carafe and Single Serve Brewer - Black Stainless Steel
Average customer rating
4
(577 Reviews)
Rating breakdown 577 reviews
5 Stars
279
4 Stars
156
3 Stars
53
2 Stars
37
1 Star
52
78%of customers recommend this product.
(
339 out of
436)
Customer Reviews for Cuisinart - Coffee Center Grind & Brew Plus 12-Cup Coffee Maker with Carafe and Single Serve Brewer - Black Stainless Steel
Posted by: Funkerpoke
Gender:Male
Verified Purchase:Yes
Works great so far. Have not tried the grinder yet due to trying to use up my coffee grinds
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
4
Grinder issue
on February 13, 2026
Posted by: Anonymous
Gender:Male
Love this coffee maker. My only complaint is when you clean it, the garage light blinks constantly until you put the grinder back in.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Doc Rob
Gender:Male
Verified Purchase:Yes
Great product! Fresh grind and is the way to go! Really like the side pod attachment for a single cup!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
1
Don’t waste your money!!!
on February 15, 2026
Posted by: Sunshine☀️
Gender:Female
Do not waste your money. I HATE this coffee pot. It is slow to brew (and yes I’ve cleaned it multiple times with vinegar and coffee pot cleaner) and often doesn’t brew an entire pot. I have to set it for over an hour before I actually plan on drinking coffee in hopes I’ll have a full pot. And this is my 2nd one. I contacted cuisinart and they already replaced it once. I have used this brand for the past 35 years. But this one ? I want to destroy it with a baseball bat like they do the fax machine in the movie Office Space.
Response from cuisinart.comBy Cuisinart, February 17, 2026
We’re truly sorry to hear about your experience, especially given your 35 years of loyalty to Cuisinart, and we appreciate you taking the time to share this feedback. We’re happy that we were able to assist with a replacement and want to ensure it performs as expected—slow brewing or incomplete pots can sometimes be caused by internal buildup, improper carafe positioning, or a need for a thorough descaling cycle beyond standard vinegar cleaning. Our team would be happy to walk through additional troubleshooting steps with you to get the best performance from your unit. Please contact our Consumer Assistance Center at 1-800-726-0190 and reference your replacement ticket#.
Written by a customer while visiting cuisinart.com
Posted by: Waste
Gender:Male
Verified Purchase:Yes
So So, worked great until parts broke. No replacements
Written by a customer while visiting cuisinart.com
Posted by: HelBry
Gender:Female
Verified Purchase:Yes
This coffee pot brews much hotter and the brewed coffee is much smoother than our previous Cuisinart. Also, we were happy to discover our insulated carafe from the other machine could also be used with this one.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
2
Rust stains
on March 2, 2026
Posted by: Hahne
Gender:Female
I like this coffee marker and generally purchase Cuisinart products due to quality. I am disappointed with this machine recently. The hot plate is leaving rust stains on my countertop. I can’t leave anything under it, for safety reasons with the heat it produces, to save my counters.
Response from cuisinart.comBy Cuisinart, March 4, 2026
Thank you for your continued loyalty to Cuisinart—we truly appreciate your trust in our quality. We’re sorry to hear about the issue with the hot plate and understand your concern about protecting your countertops. In some cases, moisture trapped beneath the unit can contribute to surface discoloration, so we recommend ensuring the base and countertop are completely dry and placing the coffee maker on a heat-safe, non-slip mat designed for small appliances. Please contact our Consumer Assistance Center at 1-800-726-0190 and reference ticket #8900551150 so we can further troubleshoot and assist you.
Written by a customer while visiting cuisinart.com
Posted by: DD Mukwonago
Gender:Female
Verified Purchase:Yes
Can brew fresh beans for an awesome pot of coffee and or do a pod for a quick cup.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com