Customer reviews from cuisinart.com
Cuisinart - Coffee Center Grind & Brew Plus 12-Cup Coffee Maker with Carafe and Single Serve Brewer - Black Stainless Steel
Average customer rating
4
(592 Reviews)
Rating breakdown 592 reviews
5 Stars
287
4 Stars
159
3 Stars
55
2 Stars
38
1 Star
53
78%of customers recommend this product.
(
350 out of
449)
Customer Reviews for Cuisinart - Coffee Center Grind & Brew Plus 12-Cup Coffee Maker with Carafe and Single Serve Brewer - Black Stainless Steel
Customer Rating
1
NOT WORTH THE MONEY!
on January 13, 2026
Posted by: hokey
Gender:Male
I bought this less than a year ago and it just stopped working. Well, the pod side continues to work but the carafe side just stopped working. Also, the bold button seems to do nothing and the grinder leaves some behind.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, January 13, 2026
We’re sorry to hear about the issues you’re experiencing with your coffee maker. This model is covered by a 3-year warranty, and our Consumer Service team can review repair or replacement options with you. Please contact them at 1-800-726-0190 for assistance.
Written by a customer while visiting cuisinart.com
Customer Rating
1
Horrible product
on January 13, 2026
Posted by: MMartinez
Gender:Female
Horrible product. The single pod section leaks causing water to go all over the counter. I have wasted several coffee pods with this junk.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, January 13, 2026
We’re very sorry to hear about the leaking issue with the single pod section. Ensuring the K-Cup is fully pressed down and that the brew basket and components are properly seated can help prevent spills. For additional guidance or troubleshooting, our Consumer Service team is happy to assist at 1‑800‑726‑0190.
Written by a customer while visiting cuisinart.com
Posted by: Kay Ross
Verified Purchase:Yes
Super easy to use my husband likes k- cup and I love pot, very easy to clean.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: R42h
Verified Purchase:Yes
Easier to clean than previous model I had. Grounds from grinding beans are finer. Carafe plate is now heated.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
Truly our favorite coffee maker! Just purchased our 2nd of this model. Our first lasted over 10 years. We utilize all three features regularly. Maker is very easy to use and maintain. We highly recommend this model!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: SheilaS
Gender:Female
Verified Purchase:Yes
My last Cuisinart grinder coffee maker lasted me 18 years. Then I had a Keurig that lasted nine months. So I’m back to my favorite brand Cuisinart and so far I absolutely love it.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: JOJOMAMA
Gender:Female
Verified Purchase:Yes
This coffee center is great for our family. Instead of having to have a coffee bean grinder, a french press, a coffee maker with a 12 cup carafe, and a single kcup coffee maker, we have ONE place for all of it. It is simple to use, fairly compact and works well. I did have to order a rolling tray to put under it so I can pour water, coffee etc…in it. Very pleased so far with it’s performance.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Hszoo
Gender:Female
Verified Purchase:Yes
I love the different options this machine has for brewing coffee. The coffee is hot and brews well. The biggest con is that moisture gets into grinder when brewing, so you have to thoroughly clean it out and let it dry after every use or it doesn’t work as well.
Also, if you open the water/grinder lid, you lose the “keep warm” function.
We are an household that brews multiple pots in a day and overall, we’re happy with the machine.
Also, if you open the water/grinder lid, you lose the “keep warm” function.
We are an household that brews multiple pots in a day and overall, we’re happy with the machine.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com