Customer reviews from cuisinart.com
Cuisinart - Coffee Center Grind & Brew Plus 12-Cup Coffee Maker with Carafe and Single Serve Brewer - Black Stainless Steel
Average customer rating
4
(582 Reviews)
Rating breakdown 582 reviews
5 Stars
282
4 Stars
156
3 Stars
54
2 Stars
38
1 Star
52
78%of customers recommend this product.
(
342 out of
440)
Customer Reviews for Cuisinart - Coffee Center Grind & Brew Plus 12-Cup Coffee Maker with Carafe and Single Serve Brewer - Black Stainless Steel
Customer Rating
2
Not great
on December 22, 2025
Posted by: Brando65
Gender:Female
Wouldnt do this again. Small reservoir for the Kcups. No backlight on the led panel which would help in the low light hours. Ive had two issues with the tops of kcups fully puncturing with coffee grinds and water pouring all over my countertop. This was not a cheap coffee maker, it should perform as advertised. Not a typical Cuisinart.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, December 29, 2025
Thank you for taking the time to share your feedback. We’re sorry to hear about the challenges you experienced, including the reservoir capacity, display visibility, and the issues with K-Cup® puncturing that led to spills—this is certainly not the experience we aim to deliver. Your comments are valuable and are reviewed by our product team to help guide future improvements, and if you believe your unit may not be operating as intended, our Consumer Service team is available at 1-800-726-0190 to provide assistance.
Written by a customer while visiting cuisinart.com
Posted by: Big Gary
Verified Purchase:Yes
It's the best of both worlds! Want a pot brewed to get going in the morning? You got it! Just want a cup for after dinner? You got that too!
Written by a customer while visiting cuisinart.com
Posted by: chunkymonky
Verified Purchase:Yes
I love that this coffee center can do both pods and grind beans for my specialty coffees
Written by a customer while visiting cuisinart.com
Customer Rating
2
Grinder
on December 29, 2025
Posted by: Jjmarket
Gender:Female
I purchased this coffee pot in May of 2025. This is our 3rd purchase. We have been happy with this style for years.
The grinder on this model quit working. Usually the grinder serves as an alarm clock. This morning it didn't grind.
The grinder on this model quit working. Usually the grinder serves as an alarm clock. This morning it didn't grind.
I would recommend this to a friend!
Response from cuisinart.comBy Cuisinart, December 29, 2025
We appreciate you taking the time to share your feedback. All customer input is carefully reviewed and shared with our product team to guide ongoing improvements. Please remember that Cuisinart products come with a 3-year warranty, and our Customer Care team is available at 1-800-726-0190 for any questions or assistance.
Written by a customer while visiting cuisinart.com
Customer Rating
1
Do not waste your money
on December 31, 2025
Posted by: Janlynn2
Gender:Female
For years I had said that my perfect coffee maker would have a built in grinder and do full pots as well as single cups. When this one came out, my kids all chipped in and got it for me as a mother's day present. That one lasted less than two years. The water reservoir started to leak. I had noticed that the pod side often made a mess, the bold button didn't seem to do much and the grinder doesn't really result in a good cup of coffee. It also doesn't like the beans I use and half the grounds are left in the grinder. I bought another one, assuming that it was just a bad machine. It was never much better but I kept it because I paid a lot for it. Last week, the reservoir let go and I had a full pot worth of water all over my counter.
I love Cuisinart and will pay more to buy it because I know it is quality. This coffee maker though, is the most disappointing thing I've ever owned. Naturally, it's just over the three year mark so I'm on my own.
I love Cuisinart and will pay more to buy it because I know it is quality. This coffee maker though, is the most disappointing thing I've ever owned. Naturally, it's just over the three year mark so I'm on my own.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, January 7, 2026
Thank you for taking the time to share your experience. We’re very sorry to hear about the performance concerns you described and understand how disappointing this must be. feedback is important to us, and we encourage you to contact our Consumer Support team at 1-800-726-0190 so they can review your situation and assist with next steps.
Written by a customer while visiting cuisinart.com
Posted by: Milt
Gender:Male
Verified Purchase:Yes
Great coffee maker for all types of coffee! You can’t go wrong with this coffee machine.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: New whole bean user!
Verified Purchase:Yes
This is the first time we have ever used whole beans for our morning coffee. What a difference! The freshness and richness of the fresh ground beans is quite noticeable. The fact that we can set the machine to grind and brew is a game changer. The grinder sound at 6:30 every morning puts a smile on my face.
Written by a customer while visiting cuisinart.com
Customer Rating
1
NOT WORTH THE MONEY!
on January 13, 2026
Posted by: hokey
Gender:Male
I bought this less than a year ago and it just stopped working. Well, the pod side continues to work but the carafe side just stopped working. Also, the bold button seems to do nothing and the grinder leaves some behind.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, January 13, 2026
We’re sorry to hear about the issues you’re experiencing with your coffee maker. This model is covered by a 3-year warranty, and our Consumer Service team can review repair or replacement options with you. Please contact them at 1-800-726-0190 for assistance.
Written by a customer while visiting cuisinart.com