Customer reviews from cuisinart.com
Cuisinart - Coffee Center Grind & Brew Plus 12-Cup Coffee Maker with Carafe and Single Serve Brewer - Black Stainless Steel
Average customer rating
4
(563 Reviews)
Rating breakdown 563 reviews
5 Stars
272
4 Stars
153
3 Stars
52
2 Stars
35
1 Star
51
77%of customers recommend this product.
(
330 out of
426)
Customer Reviews for Cuisinart - Coffee Center Grind & Brew Plus 12-Cup Coffee Maker with Carafe and Single Serve Brewer - Black Stainless Steel
Customer Rating
1
Do not waste your money
on December 31, 2025
Posted by: Janlynn2
Gender:Female
For years I had said that my perfect coffee maker would have a built in grinder and do full pots as well as single cups. When this one came out, my kids all chipped in and got it for me as a mother's day present. That one lasted less than two years. The water reservoir started to leak. I had noticed that the pod side often made a mess, the bold button didn't seem to do much and the grinder doesn't really result in a good cup of coffee. It also doesn't like the beans I use and half the grounds are left in the grinder. I bought another one, assuming that it was just a bad machine. It was never much better but I kept it because I paid a lot for it. Last week, the reservoir let go and I had a full pot worth of water all over my counter.
I love Cuisinart and will pay more to buy it because I know it is quality. This coffee maker though, is the most disappointing thing I've ever owned. Naturally, it's just over the three year mark so I'm on my own.
I love Cuisinart and will pay more to buy it because I know it is quality. This coffee maker though, is the most disappointing thing I've ever owned. Naturally, it's just over the three year mark so I'm on my own.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, January 7, 2026
Thank you for taking the time to share your experience. We’re very sorry to hear about the performance concerns you described and understand how disappointing this must be. feedback is important to us, and we encourage you to contact our Consumer Support team at 1-800-726-0190 so they can review your situation and assist with next steps.
Written by a customer while visiting cuisinart.com
Posted by: Milt
Gender:Male
Verified Purchase:Yes
Great coffee maker for all types of coffee! You can’t go wrong with this coffee machine.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: New whole bean user!
Verified Purchase:Yes
This is the first time we have ever used whole beans for our morning coffee. What a difference! The freshness and richness of the fresh ground beans is quite noticeable. The fact that we can set the machine to grind and brew is a game changer. The grinder sound at 6:30 every morning puts a smile on my face.
Written by a customer while visiting cuisinart.com
Customer Rating
1
NOT WORTH THE MONEY!
on January 13, 2026
Posted by: hokey
Gender:Male
I bought this less than a year ago and it just stopped working. Well, the pod side continues to work but the carafe side just stopped working. Also, the bold button seems to do nothing and the grinder leaves some behind.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, January 13, 2026
We’re sorry to hear about the issues you’re experiencing with your coffee maker. This model is covered by a 3-year warranty, and our Consumer Service team can review repair or replacement options with you. Please contact them at 1-800-726-0190 for assistance.
Written by a customer while visiting cuisinart.com
Customer Rating
1
Horrible product
on January 13, 2026
Posted by: MMartinez
Gender:Female
Horrible product. The single pod section leaks causing water to go all over the counter. I have wasted several coffee pods with this junk.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, January 13, 2026
We’re very sorry to hear about the leaking issue with the single pod section. Ensuring the K-Cup is fully pressed down and that the brew basket and components are properly seated can help prevent spills. For additional guidance or troubleshooting, our Consumer Service team is happy to assist at 1‑800‑726‑0190.
Written by a customer while visiting cuisinart.com
Posted by: Kay Ross
Verified Purchase:Yes
Super easy to use my husband likes k- cup and I love pot, very easy to clean.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: R42h
Verified Purchase:Yes
Easier to clean than previous model I had. Grounds from grinding beans are finer. Carafe plate is now heated.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
Truly our favorite coffee maker! Just purchased our 2nd of this model. Our first lasted over 10 years. We utilize all three features regularly. Maker is very easy to use and maintain. We highly recommend this model!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com