Customer reviews from cuisinart.com
Cuisinart - Coffee Center Grind & Brew Plus 12-Cup Coffee Maker with Carafe and Single Serve Brewer - Black Stainless Steel
Average customer rating
4
(582 Reviews)
Rating breakdown 582 reviews
5 Stars
282
4 Stars
156
3 Stars
54
2 Stars
38
1 Star
52
78%of customers recommend this product.
(
342 out of
440)
Customer Reviews for Cuisinart - Coffee Center Grind & Brew Plus 12-Cup Coffee Maker with Carafe and Single Serve Brewer - Black Stainless Steel
Posted by: LT Thom
Gender:Female
Verified Purchase:Yes
One cup or a carafe , you are ready to go . Even grind capabilities!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Anthony C.
Gender:Male
Verified Purchase:Yes
A good upgrade from my old coffee maker. Grinds coffee beans, able to use the pods, easy to use and clean! Makes smooth coffee! However, the coffee grinding is lacking a bit, it doesn't grind everything and a lot of the grounded ones get stuck inside and doesn’t fall to the filter. This could be normal, but I just prefer to buy pre grounded coffee beans now.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Gearguy
Gender:Male
Verified Purchase:Yes
Works like it should both in grind and pre-ground modes. Like K-cup single cup feature.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
5
Great features & functions
on November 26, 2025
Posted by: KY55
Gender:Female
Great combo machine but I need to replace the gold tone filter basket for SS-GB1 series but can’t seem to find one?
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Asmithuyiyuu
Gender:Female
Verified Purchase:Yes
Good product. Like the two brew options plus grind option. Can set a timer too. Sometimes certain pods explode, cuisinart recommended keurig and green mountain pods only to prevent that. Basket for carafe doesn’t require a liner which is nice. Pod water side holds enough for about three cups.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: KSColorado
Gender:Female
Verified Purchase:Yes
Cleaning the grinder after each use was disappointing
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Customer Rating
1
Pod Stopped Working in less than a month.
on December 14, 2025
Posted by: NanaTB
I got my unit as a Christmas present last year. We were in the process of building a new home, so I never even opened it until last month so it is still pretty new. The Pod dispenser has suddenly stopped working. Note: I am the only coffee drinker so just one pod a day. It lights up and allows me to select the size but it shuts off before the process even starts. It shouldn't be dirty, but I cleaned it anyway. The only advice (including the instruction manual) is to reset the unit by unplugging it. Tried that too. No luck and yes it has water. I requested this as a gift so I would be able to make fresh brewed coffee when I have company, but that is only occasionally. I use the pod daily!!!
Response from cuisinart.comBy Cuisinart, December 16, 2025
Hi, thank you for sharing your feedback on your Cuisinart coffee maker. Since your unit is covered by a three-year warranty, we encourage you to contact the Cuisinart customer service team at 1-800-726-0190 and reference ticket 8900460973 for assistance and possible replacement. When calling, please have your unit information ready so they can best assist you.
Written by a customer while visiting cuisinart.com
Posted by: Judy Demien
Gender:Female
Verified Purchase:Yes
Very nice dual coffee maker. Love the choice of a Pod single serve or a Pot of coffee.
I would recommend this to a friend!
Response from cuisinart.comBy Cuisinart, December 16, 2025
Hi, thank you for sharing your feedback. We truly appreciate your comments and want you to know that they are taken seriously, as Cuisinart is committed to continuously improving the quality and experience of our products. Your insights help us deliver the best possible performance and enjoyment for our customers.
Written by a customer while visiting cuisinart.com