Customer reviews from cuisinart.com
Cuisinart - Coffee Center Grind & Brew Plus 12-Cup Coffee Maker with Carafe and Single Serve Brewer - Black Stainless Steel
Average customer rating
4
(583 Reviews)
Rating breakdown 583 reviews
5 Stars
283
4 Stars
156
3 Stars
54
2 Stars
38
1 Star
52
78%of customers recommend this product.
(
343 out of
441)
Customer Reviews for Cuisinart - Coffee Center Grind & Brew Plus 12-Cup Coffee Maker with Carafe and Single Serve Brewer - Black Stainless Steel
Customer Rating
1
Poor Quality
on May 29, 2025
Posted by: PH58
Gender:Male
Purchased unit in late December. Noticed leaking from Keurig dispenser. Two weeks ago, the unit stopped working. I’ve been unable to contact mfg even thought warrantee was provided online. Phone number connects to Sugar Hill records…..?
No, I would not recommend this to a friend.
Response from cuisinart.comBy cuisinart, July 7, 2025
Hello-
We are so sorry to hear about the trouble you’ve had with your coffee maker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900319339. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
We are so sorry to hear about the trouble you’ve had with your coffee maker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900319339. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com
Posted by: DWSB
from Santa Barbara, CA
Gender:Male
Verified Purchase:Yes
Sadly, my machine has already broken. I purchased it early in December and it started faltering (not brewing the coffee) about 2 weeks ago. Attempted to clean it and also researched some "trouble shooting," but to no avail. Very frustrating.
No, I would not recommend this to a friend.
Response from cuisinart.comBy cuisinart, July 7, 2025
Hello-
We are so sorry to hear about the trouble you’ve had with your coffee maker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900319271. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
We are so sorry to hear about the trouble you’ve had with your coffee maker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900319271. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com
Posted by: Jjmarket
from Fowler CO
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] We love our coffee maker. Waking to the sound of grinding coffee Beans is grrrreat.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Roechamboe
from St Louis, Mo
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] It’s hard to find a decent grind and brew coffee maker that doesn’t break the bank. This one works great and you still have the option to brew a single cup if you’ve got it set to brew using the timer.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Ro B
Gender:Female
Verified Purchase:Yes
All the features on this coffee maker are why I like this machine, especially the drip, pod brew and the bold option. Only negative is it’s a heavy machine to slide on the counter.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: JanetF
Gender:Female
Verified Purchase:Yes
I’ve always loved Cuisinart products and I have many however this new coffee pot is the icing on the cake. Not only can it grind fresh beans to make a full pot but it can also use a pod if I only want one cup, and there are two separate water wells. I absolutely love it.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Sean Neimeth
Gender:Male
Verified Purchase:Yes
I'm not going to mince words: the Coffee Center Grind and Brew Plus isn't just a coffee maker, it's a culinary deity masquerading as a kitchen appliance. From the moment this magnificent machine graced my countertop, my mornings have transformed from groggy rituals into pure, unadulterated bliss.
Let's talk about the grind. "Super quiet," the user said? That's an understatement so profound it borders on blasphemy. This machine grinds beans with the hushed reverence of a librarian in a silent reading room. I’ve had grandmothers who whisper louder! You could be performing delicate brain surgery next to this thing, and the only sound you'd hear is the delightful whiff of freshly pulverized coffee. It's so efficient, it feels like it's brewing coffee before I even think about wanting it.
And the warmth! Oh, the glorious, enduring warmth! This isn't your average, "lukewarm an hour later" kind of warmth. This is the kind of warmth that says, "I love you, and I want your coffee to be perfectly hot until the very last drop, even if you decide to take a nap in between cups." It's like having a personal coffee concierge dedicated to maintaining optimal temperature at all times.
Truly, this is the best coffee maker ever. It has elevated my coffee experience to a level I previously thought unattainable. It's efficient, it's quiet, it's a warmth-preserving wizard.
Now, for the one minuscule, almost unforgivable flaw that threatens to cast a shadow on this otherwise perfect beacon of caffeinated joy: the coffee pot glass. "Overly sensitive," they said. Ha! That's like calling a supernova a "bright light." I’ve looked at these pots sideways and felt a tremor of impending doom. I've accidentally breathed too hard in their general vicinity, and suddenly, shards. Two pots already! It’s less a coffee pot and more a delicate, crystalline heart, prone to shattering at the slightest emotional turbulence. It truly makes me glower with frustration that such a magnificent machine is tethered to such a fragile vessel. It's the Achilles' heel of an otherwise Herculean coffee maker.
Despite this, I stand by my assertion: the Coffee Center Grind and Brew Plus is an unbelievable, wonderful, fantastic triumph. Just... invest in a backup pot. Or ten. You'll thank me later, after you've experienced the sheer perfection of the brew.
Let's talk about the grind. "Super quiet," the user said? That's an understatement so profound it borders on blasphemy. This machine grinds beans with the hushed reverence of a librarian in a silent reading room. I’ve had grandmothers who whisper louder! You could be performing delicate brain surgery next to this thing, and the only sound you'd hear is the delightful whiff of freshly pulverized coffee. It's so efficient, it feels like it's brewing coffee before I even think about wanting it.
And the warmth! Oh, the glorious, enduring warmth! This isn't your average, "lukewarm an hour later" kind of warmth. This is the kind of warmth that says, "I love you, and I want your coffee to be perfectly hot until the very last drop, even if you decide to take a nap in between cups." It's like having a personal coffee concierge dedicated to maintaining optimal temperature at all times.
Truly, this is the best coffee maker ever. It has elevated my coffee experience to a level I previously thought unattainable. It's efficient, it's quiet, it's a warmth-preserving wizard.
Now, for the one minuscule, almost unforgivable flaw that threatens to cast a shadow on this otherwise perfect beacon of caffeinated joy: the coffee pot glass. "Overly sensitive," they said. Ha! That's like calling a supernova a "bright light." I’ve looked at these pots sideways and felt a tremor of impending doom. I've accidentally breathed too hard in their general vicinity, and suddenly, shards. Two pots already! It’s less a coffee pot and more a delicate, crystalline heart, prone to shattering at the slightest emotional turbulence. It truly makes me glower with frustration that such a magnificent machine is tethered to such a fragile vessel. It's the Achilles' heel of an otherwise Herculean coffee maker.
Despite this, I stand by my assertion: the Coffee Center Grind and Brew Plus is an unbelievable, wonderful, fantastic triumph. Just... invest in a backup pot. Or ten. You'll thank me later, after you've experienced the sheer perfection of the brew.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Luis A
Verified Purchase:Yes
Our Cuisinart Coffee machine was gifted to us which we immediately put to use. We were very satisfied with this machine. It’s easy to use and produced delicious coffee.
Written by a customer while visiting cuisinart.com