Customer reviews from cuisinart.com
Cuisinart - Coffee Center Grind & Brew Plus 12-Cup Coffee Maker with Carafe and Single Serve Brewer - Black Stainless Steel
Average customer rating
4
(516 Reviews)
Rating breakdown 516 reviews
5 Stars
248
4 Stars
147
3 Stars
49
2 Stars
30
1 Star
42
78%of customers recommend this product.
(
303 out of
388)
Customer Reviews for Cuisinart - Coffee Center Grind & Brew Plus 12-Cup Coffee Maker with Carafe and Single Serve Brewer - Black Stainless Steel
Posted by: John Gillaspy
from Indianapolis, IN
Gender:Male
Verified Purchase:Yes
Heating plate has a flaw in it. My first coffee pot the heating plate started peeling. I called customer service about it but they were not going to do anything until I talked to a supervisor. They were not going to send me a new one until I sent mine to them first. They did not want the one I had back until I talked to the supervisor saying "how are you going to know that there is flaw unless you get the old one back?". So I sent it back after I got the new one. The new one hasn't started peeling yet but it is discoloring which is how the first one started. Just like the first one, I followed the directions exactly as far has maintaining it. Never used any abrasive cleaner on the coffee pot. So, to me the heating plate has a flaw in it. I never heard back from them on what is causing the problem but then I really didn't think they would. It would have been nice though if they would have contacted me back about it.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: James & Scott
Verified Purchase:Yes
Great product! The grind-and-brew feature, as well as the option to used pre-ground coffee, is wonderful!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Monique E
from North Carolina
Gender:Female
Verified Purchase:Yes
Nice, but tends to rust from the bottom up. Get the extra insurance. Love the product though.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Grind and Brew
from Ohio
Gender:Male
Verified Purchase:Yes
Works great. This is our 2nd one of the exact model.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Betsy H
Verified Purchase:Yes
Have always loved the brand and this checks all the boxes! Grinds and brews or use a k cup. The grinder is LOUD. There is option to use ground coffee if preferred.
Written by a customer while visiting cuisinart.com
Posted by: jjo96
Verified Purchase:Yes
Our new grind and brew works great. Our old one finally quit after several years, and we wanted another grind and brew to replace it. The new one fits the bill!
Written by a customer while visiting cuisinart.com
Posted by: Cory H
from Fort Wayne, IN
Gender:Male
Verified Purchase:Yes
I really like my new coffee maker. I really like the ability to place whole beans in it and set the program for fresh coffee in the morning. It also looks nice in the kitchen.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Tommy F
from Elgin, Illinois
Gender:Male
Verified Purchase:Yes
After several months of enjoying our new coffee station, we started having trouble with the center button. Occasionally the button was hard to push or brewing would stop before completion. I was informed by Cuisinart that the button was not replaceable. However, Cuisinart replaced the coffee station free of charge. Customer service was great but all I needed was a new button.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com