Customer reviews from cuisinart.com
Cuisinart - Coffee Center Grind & Brew Plus 12-Cup Coffee Maker with Carafe and Single Serve Brewer - Black Stainless Steel
Average customer rating
4
(563 Reviews)
Rating breakdown 563 reviews
5 Stars
272
4 Stars
153
3 Stars
52
2 Stars
35
1 Star
51
77%of customers recommend this product.
(
330 out of
426)
Customer Reviews for Cuisinart - Coffee Center Grind & Brew Plus 12-Cup Coffee Maker with Carafe and Single Serve Brewer - Black Stainless Steel
Customer Rating
1
Poorly designed. Cheaply made. Sadly purchased.
on June 11, 2025
Posted by: gmac2000
Save yourself time, money, and aggravation...pour water on your countertop, then head on out to Starbucks for your coffee.
First, what's good about this thing...nothing.
What's not good?...every thing. It leaks. A lot. The grinder is LOUD. Makes sitting above the wing on the window seat at takeoff a soothing experience by comparison. The carafe may hold 12 cups, but the grinder only holds enough beans for maybe 6. Same with the grounds basket...it's tiny. The water tank for the carafe is not removable and is at the back of the machine and very narrow, so you have to pull it away from the counter to add water. The water tank for the pod, besides also being at the back, has no water level indicator so who knows how much is in there. Worst of all, the coffee is mediocre at best. I read other 1-star reviews before buying. Shoulda listened. My bad.
First, what's good about this thing...nothing.
What's not good?...every thing. It leaks. A lot. The grinder is LOUD. Makes sitting above the wing on the window seat at takeoff a soothing experience by comparison. The carafe may hold 12 cups, but the grinder only holds enough beans for maybe 6. Same with the grounds basket...it's tiny. The water tank for the carafe is not removable and is at the back of the machine and very narrow, so you have to pull it away from the counter to add water. The water tank for the pod, besides also being at the back, has no water level indicator so who knows how much is in there. Worst of all, the coffee is mediocre at best. I read other 1-star reviews before buying. Shoulda listened. My bad.
Response from cuisinart.comBy Cuisinart, July 7, 2025
Hello- Thank you for taking the time to share your review with us about your Cuisinart item. We have taken note of the information you shared about the unit as we are always looking to make products that exceed expectations. We always appreciate our consumers reaching out to us about ways we can improve.
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
from Las Vegas Nevada
Gender:Female
Verified Purchase:Yes
It was flawed and after unpacking and setting it up, it simply was not working properly. After one use, we packed it back up and returned it.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: Karencoffeelover
Gender:Female
Verified Purchase:Yes
Coffee machine works great. I only wish the area to pour water in a little bigger.
Written by a customer while visiting cuisinart.com
Posted by: Jack Hef
from Keys
Gender:Male
Verified Purchase:Yes
Very good all around coffee machine, either a pot or by cup.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: eeffocmom
from IL
Gender:Female
Verified Purchase:Yes
I love the Grind and Brew Plus. The only thing I would like to see improved is the grinder gets moisture in it as well as the shoot and it gets clogged up.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Coffee snob!
from Michigan
Gender:Male
Verified Purchase:Yes
Makes a great cup or cups of coffee. Clean up is a chore between pots. K-cup side fine. Just the grinder and filter basket.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Easton R
from Richmond, VA
Gender:Male
Verified Purchase:Yes
Grinder is useless and require extra steps to make the coffee. A redesign is necessary --
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, December 9, 2024
Hello- Thank you for taking the time to share your review with us about your Cuisinart. We have taken note of the information you shared about the unit as we are always looking to make products that exceed expectations. We always appreciate our consumers reaching out to us about ways we can improve.
Written by a customer while visiting cuisinart.com
Customer Rating
5
Great Coffee from a machine that does it all.
on December 30, 2024
Posted by: Ron Steward
from Tennessee
Gender:Male
Verified Purchase:Yes
This coffee brewer is great. It does everything I need and makes great coffee.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com