Customer reviews from cuisinart.com
Cuisinart - Coffee Center Grind & Brew Plus 12-Cup Coffee Maker with Carafe and Single Serve Brewer - Black Stainless Steel
Average customer rating
4
(598 Reviews)
Rating breakdown 598 reviews
5 Stars
291
4 Stars
160
3 Stars
56
2 Stars
38
1 Star
53
78%of customers recommend this product.
(
353 out of
453)
Customer Reviews for Cuisinart - Coffee Center Grind & Brew Plus 12-Cup Coffee Maker with Carafe and Single Serve Brewer - Black Stainless Steel
Posted by: CoffeeAddict23
from Georgia
Gender:Female
Verified Purchase:Yes
I do love the functionality of the grind and brew plus single cup service. This is my second one after a warranty replacement. The first one had issues with the heating plate peeling and cracking and the grinder malfunctioning after 1 year. I was disappointed especially with the cost of the coffee center. The warranty office was very helpful and accommodating and I am pleased with the process. I am meticulous about cleaning the unit so I am hopeful this will not happen again and that the first one was just a bad unit and that they have updated the internal electronics. I will update again should I have any issues.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: G KS
from Chicago, IL
Gender:Female
Verified Purchase:Yes
Be mindfult to clean out the coffee grinder after use because it becomes moist during the brewing process and won't thoroughly grind the beans.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Barry from Dallas tx
from Dallas tx
Gender:Male
Verified Purchase:Yes
This is a very good dual purpose machine especially at this price. This was bought to replace a stand alone Cuisinart 12 cup machine with a bean hopper. We love the versatility of a full carafe or a single cup however where this machine falls short is in the 12 cup carafe which we use all the time. The older machine held 2 - 4 lbs of fresh beans and grinded those beans with a grinder which was perfectly done every time. This machine only holds a cup of beans per pot and uses a blade to cut the beans so not only do you have alot more to clean out before every pot of coffee but because the blade type cutter does not grind the beans as well the coffee flavor is not as consistent. Had we know this prior to purchasing this machine we would not have gotten it. Most people who have not used a grinder at all would probably not know the difference. We have had a better Cuisinart machine before this and so we are used to that very rich coffee flavor. I will add that the reason our old machine went out was due to consistent use and the the grinder section went bad as it was unserviceable. I see that Cuisinart tried to correct this by making the blade grinder removable and cleanable. Very nice on their part to at least recognize a past problem and try to fix it. Now what they need to is make a serviceable or removable true grinder rather than bade type system as it is much better at making very good coffee.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Anthony G
Verified Purchase:Yes
Great machine. Love the multi function. The only issue is the very large size that had to be pulled out to add water.
Written by a customer while visiting cuisinart.com
Posted by: Jill D
from Albuquerque, NM
Gender:Female
Verified Purchase:Yes
This coffee machine is awful. You must clean the grinder and essentially the whole machine every single time you use it. I’m not sure why the water needs to go through the grinder section. The pod side of the machine squirts water when it is dispensing. Don’t buy this if you want an easy coffee making experience.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, March 5, 2024
Hello- We are so sorry to hear that you have not been satisfied with your Custom 14-Cup Programmable Coffee Maker. Costco is committed to providing the highest quality products and consumer satisfaction. Please contact Cuisinart at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience.
Written by a customer while visiting cuisinart.com
Posted by: Heather K
from Southern California
Gender:Female
Verified Purchase:Yes
I absolutely love this little gem. Best coffee maker I’ve ever owned
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Steve (Roswell Ga)
from Roswell Georgia
Gender:Male
Verified Purchase:Yes
This is not your Grandma's coffee pot. We have so enjoyed this over the last month!
Ease of operation is part of the key!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Knightn74
from Appling, Georgia
Gender:Male
Verified Purchase:Yes
Easy to set up and use. Coffee is ready in minutes and is hot as I like my coffee.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com