Customer reviews from cuisinart.com
Cuisinart - Coffee Center Grind & Brew Plus 12-Cup Coffee Maker with Carafe and Single Serve Brewer - Black Stainless Steel
Average customer rating
4 out of 5
4
(516 Reviews)
Open Ratings Snapshot
Rating breakdown 516 reviews
5 Stars
248
4 Stars
147
3 Stars
49
2 Stars
30
1 Star
42
78%of customers recommend this product. 
(
303 out of 388
)
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Customer Reviews for Cuisinart - Coffee Center Grind & Brew Plus 12-Cup Coffee Maker with Carafe and Single Serve Brewer - Black Stainless Steel
Customer Rating
1 out of 5
1
Poor Quality Control
on September 9, 2021
Posted by: MJA15
Verified Purchase:Yes
Have now had 2 units shipped to me both the pod light will not come on and the single brew will not work waiting on another unit
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Customer Rating
1 out of 5
1
Bad experience
on September 10, 2021
Posted by: SteveinNJ
from New Jesey
Gender:Male
Verified Purchase:Yes
Product leaked from bottom. Returned and picked about another machine and had same issue. Discussed issue with contact number provided with packaging. Rep indicated that the machine was defective. I returned second machine and purchased a competitors coffee maker.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Customer Rating
3 out of 5
3
Coffee pot
on September 18, 2021
Posted by: Christian liz
from Putnam ny
Gender:Male
Verified Purchase:Yes
Coffee is great but if you make 10 or more cups the coffee filter constantly overflows
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Customer Rating
2 out of 5
2
Disappointed
on September 19, 2021
Posted by: HMT Mi
from Michigan
Gender:Female
Verified Purchase:Yes
This is not a great product…the grinder doesn’t fit 12 cups of beans so they should really market is as a 10-cup machine. It needs to be cleaned very thoroughly (more so than other similar models we’ve had from Cuisinart) after every single cycle because the grinds left in the grinder get wet and packed in.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Customer Rating
2 out of 5
2
Bad design
on December 23, 2021
Posted by: Mareinoh
from Ohio
Gender:Female
Verified Purchase:Yes
This coffee maker is not for use on counters with upper cabinets. You cannot open it to add water unless there are no cabinets above.
Also, the basket attachment to add grounds is not easy to assemble. And lastly, the beans get wet leaving a funky mess in the grinder. I would never buy this machine again
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Customer Rating
1 out of 5
1
Disappointing
on March 4, 2022
Posted by: Cheryl LH
from New York
Gender:Female
Verified Purchase:Yes
I’ve always had cuisinart coffee pots and o find them to be the best but this one is super loud, the grinder always gets clogged, makes too weak coffee and is too loud to use on auto brew. There’s no way to change the temperature like other coffee pots I’ve had and the lights are so bright I had to put duct tape over them.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Customer Rating
1 out of 5
1
Not sure what Cuisinart was thinking.
on June 24, 2022
Posted by: S K D
from Nashville, TN
Gender:Female
Verified Purchase:Yes
After weeks of reviewing, decided to purchase this Cuisinart Grind & Brew and am now very disappointed. The grinder is so loud, it wakes the family up. So much for having fresh ground coffee to wake up to. Cleaning the grinder is another headache in and of itself. Then filling either/both water reservoirs is very cumbersome. There's no view even of the single cup reservoir to monitor how close the water is getting to the top. I have drenched my counter, the floor, and anything close multiple times already. Then the Keep Warm setting is so hot, you basically scorch the coffee within an hour. And without an option of a stainless carafe, what choice do you have to rectify? So, especially given the cost, I'm disappointed not only that it may have just been mediocre but that it was the worst I've bought in a long time.
No, I would not recommend this to a friend.
Response from cuisinart.comBy CuisinartCustomer ServiceJune 28, 2022
We apologize for the inconvenience. Please email MarketingCommunications@cuisinart.com so we can better assist you.
Written by a customer while visiting cuisinart.com
Customer Rating
1 out of 5
1
Explosion
on January 1, 2023
Posted by: Ms Milli
Gender:Female
Verified Purchase:Yes
Every kcup we tried exploded in the machine and we had to completely clean out the whole machine. I exchanged it for a new machine and it did the same. I returned that one and said no more. I tried at least 12 k cups. I went back to my old Cuisinart grind and brew and Keurig.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
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