Customer reviews from cuisinart.com
Cuisinart - Coffee Center Grind & Brew Plus 12-Cup Coffee Maker with Carafe and Single Serve Brewer - Black Stainless Steel
Average customer rating
4
(545 Reviews)
Rating breakdown 545 reviews
5 Stars
262
4 Stars
153
3 Stars
51
2 Stars
32
1 Star
47
78%of customers recommend this product.
(
320 out of
412)
Customer Reviews for Cuisinart - Coffee Center Grind & Brew Plus 12-Cup Coffee Maker with Carafe and Single Serve Brewer - Black Stainless Steel
Posted by: D Dooley
Gender:Female
Verified Purchase:Yes
This pot is great, love using whole beans. Coffee tastes great!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
1
Wait to Buy This Machine - needs improvements
on January 11, 2024
Posted by: Anonymous
from Detroit, MI
Gender:Male
Verified Purchase:Yes
I have owned Cuisinart coffee makers for the last 25 years - most recently The Grind and Brew. The Coffee Center has a great addition of a single-brew pod system which we love! But wait there’s a HUGE problem… the grinder went from a Burr grinder with a hopper to hold multiple days beans - to a miniature spice grinder that gets so hot it makes a muddy mess every time. It also can only hold enough beans for one pot. I also think the heat from the grinding process changes the flavor of the beans. Please plan on cleaning the grinding mechanism every use, if not the whole thing can clog and then you don’t get a full batch of grounds for your next pot. This feels like a huge step down from the original Grind and Brew we so loved. I hope Cuisinart can rethink this design and give customers who want a fresh grind with each brew the features they are looking for in a machine.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: AmyLM
from Boise, ID
Gender:Female
Verified Purchase:Yes
Wish I'd bought another model. I do not like the placement of the coffee grinder in regards to where it runs water. The spot where it grinds coffee is always wet and disgusting. It is a nightmare to clean. And not sure if this happens with other models but if you let water sit in the reservoir for very long it leaks out of the bottom
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: KMB2
from Florida
Gender:Female
Verified Purchase:Yes
This grind and brew is a horrible design and I just found my receipt to return. The moisture in the grinder makes it unusable. The review of 4+ is very misleading as it is a big mess and I would not recommend this product.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: Chall
from Campbell, Ca
Gender:Female
Verified Purchase:Yes
This coffee maker is horrible. The only thing it did do was make brown water.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: Basia
from Illinois
Gender:Female
Verified Purchase:Yes
We make coffee every day when we bought this coffee maker after two days it stopped working. We discovered the shoot that takes the grounds to the filter was clogged now we’ve discovered we have to clean the shoot every day we’ve tried different types of coffee it didn’t help we had this type of coffee maker before and I never had this problem so we want to return this one. We don’t want to have to clean the shoot every day
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: EOrf
from Central Missouri
Gender:Female
Verified Purchase:Yes
I love that this combines 3 appliances into one. However, I do not like that the coffee grounds area from the grinder is not bigger for stronger coffee and it gets moist just from making pre-ground coffee.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
1
Poorly designed. Cheaply made. Sadly purchased.
on June 11, 2025
Posted by: gmac2000
Save yourself time, money, and aggravation...pour water on your countertop, then head on out to Starbucks for your coffee.
First, what's good about this thing...nothing.
What's not good?...every thing. It leaks. A lot. The grinder is LOUD. Makes sitting above the wing on the window seat at takeoff a soothing experience by comparison. The carafe may hold 12 cups, but the grinder only holds enough beans for maybe 6. Same with the grounds basket...it's tiny. The water tank for the carafe is not removable and is at the back of the machine and very narrow, so you have to pull it away from the counter to add water. The water tank for the pod, besides also being at the back, has no water level indicator so who knows how much is in there. Worst of all, the coffee is mediocre at best. I read other 1-star reviews before buying. Shoulda listened. My bad.
First, what's good about this thing...nothing.
What's not good?...every thing. It leaks. A lot. The grinder is LOUD. Makes sitting above the wing on the window seat at takeoff a soothing experience by comparison. The carafe may hold 12 cups, but the grinder only holds enough beans for maybe 6. Same with the grounds basket...it's tiny. The water tank for the carafe is not removable and is at the back of the machine and very narrow, so you have to pull it away from the counter to add water. The water tank for the pod, besides also being at the back, has no water level indicator so who knows how much is in there. Worst of all, the coffee is mediocre at best. I read other 1-star reviews before buying. Shoulda listened. My bad.
Response from cuisinart.comBy Cuisinart, July 7, 2025
Hello- Thank you for taking the time to share your review with us about your Cuisinart item. We have taken note of the information you shared about the unit as we are always looking to make products that exceed expectations. We always appreciate our consumers reaching out to us about ways we can improve.
Written by a customer while visiting cuisinart.com