Customer reviews from cuisinart.com
Cuisinart - Coffee Center Grind & Brew Plus 12-Cup Coffee Maker with Carafe and Single Serve Brewer - Black Stainless Steel
Average customer rating
4
(592 Reviews)
Rating breakdown 592 reviews
5 Stars
287
4 Stars
159
3 Stars
55
2 Stars
38
1 Star
53
78%of customers recommend this product.
(
350 out of
449)
Customer Reviews for Cuisinart - Coffee Center Grind & Brew Plus 12-Cup Coffee Maker with Carafe and Single Serve Brewer - Black Stainless Steel
Posted by: Riverhouse cafe
Gender:Male
Verified Purchase:Yes
Our 1st grind and brew started spewing grounds into the grinder area and around the burner and counter. Cuisinart answered my problem with a new filter holder and we had the same results, upon which they sent me a new G&B. It has been a blessing to not have to clean up all over after brewing. Thank you for your replacing the defective machine. I love my fresh ground coffee.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: D Dooley
Gender:Female
Verified Purchase:Yes
This pot is great, love using whole beans. Coffee tastes great!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Karey M
Gender:Female
Verified Purchase:Yes
Purchased this for Christmas and am returning today for a new one. Already is having issues but will try 1 more
I would recommend this to a friend!
Response from cuisinart.comBy Cuisinart, January 16, 2026
Thank you for sharing your experience and for giving the product another try. We understand how frustrating it can be to have issues right out of the box, especially with a new holiday gift. We appreciate your patience and hope your replacement works perfectly. If you have any questions or need assistance, our Consumer Service team is available at 1‑800‑726‑0190.
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
Gender:Female
Verified Purchase:Yes
I have used a Cuisinart coffee maker for over 25 years and this is mysecond grind & brew and I absolutely love it!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Bombgirl1
Gender:Female
Verified Purchase:Yes
I have had several coffee pots and this is the best for sure. Love the grinder, does a great job grinding all the beans. Love having the option to leave the heat plate on for up to 4 hours. I have nothing bad to say about this product. Also very easy to clean
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
Verified Purchase:Yes
The grind and brew works great. The single brew isn’t quite as hot as I would like. That’s why the 4 stars rating.
Written by a customer while visiting cuisinart.com
Customer Rating
2
Rust stains
on March 2, 2026
Posted by: Hahne
Gender:Female
I like this coffee marker and generally purchase Cuisinart products due to quality. I am disappointed with this machine recently. The hot plate is leaving rust stains on my countertop. I can’t leave anything under it, for safety reasons with the heat it produces, to save my counters.
Response from cuisinart.comBy Cuisinart, March 4, 2026
Thank you for your continued loyalty to Cuisinart—we truly appreciate your trust in our quality. We’re sorry to hear about the issue with the hot plate and understand your concern about protecting your countertops. In some cases, moisture trapped beneath the unit can contribute to surface discoloration, so we recommend ensuring the base and countertop are completely dry and placing the coffee maker on a heat-safe, non-slip mat designed for small appliances. Please contact our Consumer Assistance Center at 1-800-726-0190 and reference ticket #8900551150 so we can further troubleshoot and assist you.
Written by a customer while visiting cuisinart.com
Customer Rating
1
Wait to Buy This Machine - needs improvements
on January 11, 2024
Posted by: Anonymous
from Detroit, MI
Gender:Male
Verified Purchase:Yes
I have owned Cuisinart coffee makers for the last 25 years - most recently The Grind and Brew. The Coffee Center has a great addition of a single-brew pod system which we love! But wait there’s a HUGE problem… the grinder went from a Burr grinder with a hopper to hold multiple days beans - to a miniature spice grinder that gets so hot it makes a muddy mess every time. It also can only hold enough beans for one pot. I also think the heat from the grinding process changes the flavor of the beans. Please plan on cleaning the grinding mechanism every use, if not the whole thing can clog and then you don’t get a full batch of grounds for your next pot. This feels like a huge step down from the original Grind and Brew we so loved. I hope Cuisinart can rethink this design and give customers who want a fresh grind with each brew the features they are looking for in a machine.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com