Customer reviews from cuisinart.com
Cuisinart - Coffee Center Grind & Brew Plus 12-Cup Coffee Maker with Carafe and Single Serve Brewer - Black Stainless Steel
Average customer rating
4
(545 Reviews)
Rating breakdown 545 reviews
5 Stars
262
4 Stars
153
3 Stars
51
2 Stars
32
1 Star
47
78%of customers recommend this product.
(
320 out of
412)
Customer Reviews for Cuisinart - Coffee Center Grind & Brew Plus 12-Cup Coffee Maker with Carafe and Single Serve Brewer - Black Stainless Steel
Posted by: dlm3
Verified Purchase:Yes
I've had Cuisinart Grind and Brew in the past and loved it. The grinder is loud but that's expected. Must clean the grinder and components after each use or this machine is not for you. Only real complaint is with The K-cup option...hard to see "max" water line and the hole in the back of the reservoir should NOT be there-water will run all down the back before you know it. The single serve process is a little louder than I had hoped but overall I would recommend this machine if you want the convenience of single serve as well as a carafe of coffee. So far so good!
Written by a customer while visiting cuisinart.com
Posted by: CBennett
Verified Purchase:Yes
Love the grind-and-brew with the k-cup function. Also like the ability to program the grind time and adjust the warm time. Makes good coffee. Have had it a month. We liked our previous Cuisinart grind-and-brew so much and it lasted for years so that is what led us to purchase this Cuisinart. It would be nice if you could empty old/unused water from the k-cup tank. I’d prefer the k-cup be on the left side and the grind-&-brew be on the right side, as I’m right handed and it would be easier to fill the main tank. Just seems backwards. But overall a very nice appliance with all the functionality we enjoy.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: BCrev
Verified Purchase:Yes
Have had two of these coffee makers and both crapped out after a year.
Response from cuisinart.comBy cuisinart, July 3, 2025
Hello-
We are so sorry to hear about the trouble you’ve had with your coffee maker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900317692. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
We are so sorry to hear about the trouble you’ve had with your coffee maker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900317692. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com
Customer Rating
2
Very disappointed
on July 27, 2025
Posted by: IJustWantAGoodCup
Gender:Female
This was supposed to be an upgrade from my old click burr but I wish I had kept my old trusty coffee maker. First issue was the grinder…it was either too overfilled to make a good cup or it wouldn’t have enough and the coffee would be watery. Second issue is even cleaning it daily and no longer using the grind feature, placing ground brand in the filter to the fill line caused water to constantly spill out. Using less coffee always led to a watery pot. The frustration of spending more and never being able to make a full pot of coffee makes me want to find another coffee maker. I’m going back to my old click burr if it had not been discontinued.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, July 28, 2025
Hello- We are so sorry to hear about the trouble you've had with your Coffee Maker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900335141. If you email us, please use the subject line ‘Cuisinart Review’. -Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com
Posted by: John Nadler
Gender:Male
Verified Purchase:Yes
My coffee pot leaked and was broken. Cuisinart sent me a brand new replacement under the warranty. The coffee pot keeps coffee hot for 4 hours. It makes 12 cups with or without beans. It makes pods too for a quick cup. I'm glad to have my coffee pot back again.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Montanagrl
Gender:Female
Verified Purchase:Yes
Getting the Grind and Brew coffee maker makes life so much easier in the AM. Just put the beans and water in the night before, set the timer and go to bed..... Wake up to the smell of freshly brewed coffee!!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
1
Not a great product!
on October 25, 2025
Posted by: Bethfh
Gender:Female
I have been a faithful consumer of the grind and brew coffee makers for 15 years. I figured I would upgrade to one that had the added K-cup feature. This model is disappointing! My grinder only worked once and the K-cup leaked everywhere. I found out that you have to rinse the K-cup holder after every use but I’m still trying to figure out why the grinder isn’t working.
No, I would not recommend this to a friend.
Response from cuisinart.comBy cuisinart, October 27, 2025
Hello-
We are so sorry to hear about the trouble you’ve had with your coffee maker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900408127. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
We are so sorry to hear about the trouble you’ve had with your coffee maker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900408127. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com
Posted by: Riverhouse cafe
Gender:Male
Verified Purchase:Yes
Our 1st grind and brew started spewing grounds into the grinder area and around the burner and counter. Cuisinart answered my problem with a new filter holder and we had the same results, upon which they sent me a new G&B. It has been a blessing to not have to clean up all over after brewing. Thank you for your replacing the defective machine. I love my fresh ground coffee.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com