Customer reviews from cuisinart.com
Cuisinart - 12-Cup Coffee Maker - Black/Stainless Steel
Average customer rating
4.6
(570 Reviews)
Rating breakdown 570 reviews
5 Stars
428
4 Stars
81
3 Stars
31
2 Stars
15
1 Star
15
92%of customers recommend this product.
(
391 out of
426)
Customer Reviews for Cuisinart - 12-Cup Coffee Maker - Black/Stainless Steel
Customer Rating
3
Brewing is not consistent.
on December 2, 2025
Posted by: Marjk
Gender:Female
I was so excited to find a single serve coffee maker that doesn’t require pods, but I really prefer to brew just one cup of coffee. The first cup was great, but now, I’m having problems with the brewer. It starts pouring into my mug before brewing.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, December 4, 2025
We’re sorry to hear the grinder isn’t performing. Please contact our customer service at 1-800-726-0190 as our warranty can also assist if the unit isn’t operating properly.
Written by a customer while visiting cuisinart.com
Customer Rating
5
Best ever
on December 4, 2025
Posted by: Aerobaz
We are on our 2 nd one & I love it , perfect for our Family
Written by a customer while visiting cuisinart.com
Posted by: DesmoAndrew
Verified Purchase:Yes
Overall very happy with this unit. Only real complaint is that coffee level gage isnt real accurate, but that can be lived with. As well, it seems the basket is slightly smaller than the previous on demand model we had, and occasionally allows coffee grounds to pass over the top of the filter.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: SLV0327
Gender:Female
Verified Purchase:Yes
Excellent design, reliable and easy to use and clean. Love this!!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
2
Should last longer than 3 years
on December 6, 2025
Posted by: Jen E
Gender:Female
We've had this for 3 years and 7 months. It's always had a problem with coffee grounds getting everywhere when you brew it strong but we could live with that because it looks good and keeps the coffee warm. We clean it regularly. Now it's leaking from around the metal plate in the coffee reservoir every time we use it. Looking for a more durable coffee maker this time.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, December 12, 2025
We’re sorry to hear about your experience and appreciate you taking the time to share your feedback. Your comments are important to us, and we’ll use them to help improve our products and services in the future. Thank you for letting us know.
Written by a customer while visiting cuisinart.com
Posted by: One cup a day drinker
Verified Purchase:Yes
Its ok. The coffee is weak if you only make a couple of cups. It works just like a regular coffee maker. I misunderstood the single cup and thought it would hold water and coffee and make as needed.
Response from cuisinart.comBy Cuisinart, December 12, 2025
We’re sorry to hear about your experience and appreciate you taking the time to share your feedback. Your comments are important to us, and we’ll use them to help improve our products and services in the future. Thank you for letting us know.
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
Gender:Female
Verified Purchase:Yes
Very nice coffee pot. Easy to use . makes great coffee 1-2-3-.Keeps it warm .
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: e bowling
Gender:Female
Verified Purchase:Yes
i love this coffee maker easy to pour i really like the light
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com