Customer reviews from cuisinart.com
Cuisinart - 12-Cup Coffee Maker - Black/Stainless Steel
Average customer rating
4.6
(544 Reviews)
Rating breakdown 544 reviews
5 Stars
408
4 Stars
79
3 Stars
30
2 Stars
13
1 Star
14
92%of customers recommend this product.
(
373 out of
406)
Customer Reviews for Cuisinart - 12-Cup Coffee Maker - Black/Stainless Steel
Posted by: Anonymous
Verified Purchase:Yes
This coffee maker holds the coffee in a reservoir inside the coffeemaker with a heating element. It always stays hot. This is my second purchase of this same coffeemaker. The first one lasted 6 years. It's a little pricier than others, wish it would have lasted longer, but not much lasts long anymore anyway. Good to see that the power cord has been made longer. Otherwise an attractive, easy to use product.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
5
Best Home coffee brewer, for the price.
on November 28, 2025
Posted by: Neil Gale, Ph.D.
Gender:Male
The Coffee on Demand 12 Cup Programmable Coffee Maker is high-quality. Ours lasted flawlessly for 16 years, every day. Just received our new Coffee on Demand 12 Cup Programmable Coffee Maker. The brewed coffee never gets scalded in the tank.
To keep the Coffee hot past the automatic 'off' feature. Manually turn off the unit for a second and turn it right back on.
I've purchased many other Cuisinart products and can honestly say, "They are worth every penny."
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: A satisfied customer!!
Verified Purchase:Yes
Great product, makes great coffee! So easy to use.
Written by a customer while visiting cuisinart.com
Customer Rating
3
Brewing is not consistent.
on December 2, 2025
Posted by: Marjk
Gender:Female
I was so excited to find a single serve coffee maker that doesn’t require pods, but I really prefer to brew just one cup of coffee. The first cup was great, but now, I’m having problems with the brewer. It starts pouring into my mug before brewing.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, December 4, 2025
We’re sorry to hear the grinder isn’t performing. Please contact our customer service at 1-800-726-0190 as our warranty can also assist if the unit isn’t operating properly.
Written by a customer while visiting cuisinart.com
Customer Rating
5
Best ever
on December 4, 2025
Posted by: Aerobaz
We are on our 2 nd one & I love it , perfect for our Family
Written by a customer while visiting cuisinart.com
Posted by: DesmoAndrew
Verified Purchase:Yes
Overall very happy with this unit. Only real complaint is that coffee level gage isnt real accurate, but that can be lived with. As well, it seems the basket is slightly smaller than the previous on demand model we had, and occasionally allows coffee grounds to pass over the top of the filter.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: SLV0327
Gender:Female
Verified Purchase:Yes
Excellent design, reliable and easy to use and clean. Love this!!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
2
Should last longer than 3 years
on December 6, 2025
Posted by: Jen E
Gender:Female
We've had this for 3 years and 7 months. It's always had a problem with coffee grounds getting everywhere when you brew it strong but we could live with that because it looks good and keeps the coffee warm. We clean it regularly. Now it's leaking from around the metal plate in the coffee reservoir every time we use it. Looking for a more durable coffee maker this time.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, December 12, 2025
We’re sorry to hear about your experience and appreciate you taking the time to share your feedback. Your comments are important to us, and we’ll use them to help improve our products and services in the future. Thank you for letting us know.
Written by a customer while visiting cuisinart.com