Customer reviews from cuisinart.com
Cuisinart - 12-Cup Coffee Maker - Black/Stainless Steel
Average customer rating
4.6
(534 Reviews)
Rating breakdown 534 reviews
5 Stars
400
4 Stars
77
3 Stars
30
2 Stars
13
1 Star
14
92%of customers recommend this product.
(
368 out of
401)
Customer Reviews for Cuisinart - 12-Cup Coffee Maker - Black/Stainless Steel
Customer Rating
2
Should last longer than 3 years
on December 6, 2025
Posted by: Jen E
Gender:Female
We've had this for 3 years and 7 months. It's always had a problem with coffee grounds getting everywhere when you brew it strong but we could live with that because it looks good and keeps the coffee warm. We clean it regularly. Now it's leaking from around the metal plate in the coffee reservoir every time we use it. Looking for a more durable coffee maker this time.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, December 12, 2025
We’re sorry to hear about your experience and appreciate you taking the time to share your feedback. Your comments are important to us, and we’ll use them to help improve our products and services in the future. Thank you for letting us know.
Written by a customer while visiting cuisinart.com
Posted by: One cup a day drinker
Verified Purchase:Yes
Its ok. The coffee is weak if you only make a couple of cups. It works just like a regular coffee maker. I misunderstood the single cup and thought it would hold water and coffee and make as needed.
Response from cuisinart.comBy Cuisinart, December 12, 2025
We’re sorry to hear about your experience and appreciate you taking the time to share your feedback. Your comments are important to us, and we’ll use them to help improve our products and services in the future. Thank you for letting us know.
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
Gender:Female
Verified Purchase:Yes
Very nice coffee pot. Easy to use . makes great coffee 1-2-3-.Keeps it warm .
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: e bowling
Gender:Female
Verified Purchase:Yes
i love this coffee maker easy to pour i really like the light
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
5
Coffee on Demand 12 cup.
on December 21, 2025
Posted by: Jackieann
Gender:Female
I changed from using a pod type coffee maker for 15 years. I was looking for a coffee maker where I could make only a few cups. I finally found this! I like that it can make just a few cups, and keeps the coffee hot. I don't like the gold filter as you can't use a paper filter to line it, per directions. Too hard to clean.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
5
No carafe to break! Easy
on January 3, 2026
Posted by: S2ZQ
Gender:Female
Love this coffeemaker. I have had this for 5 years. Still going strong. No worries about a glass carafe breaking! Easy to clean. I’ve only used filtered water and have no build up. Only concern is it cannot handle more than 1/2 cup coffee grinds. It will overflow and grind get in the coffee. I normally only make 8 cups a day. I don’t have that issue. I will replace when it breaks.
Written by a customer while visiting cuisinart.com
Posted by: Adara G
Gender:Female
Verified Purchase:Yes
I purchased this product after realizing my regular coffee pot did not make as great of coffee as my family members Cuisinart. The difference in temperature is profound and my coffee comes out perfect every time! The machine is easy to use and there's no pot to worry about. I will be recommending this to all my friends and family.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Jaxrosie
Gender:Female
Verified Purchase:Yes
It’s a nice pot but it would be nice if there was some kind of pour spout on the pot that holds the coffee. Sometimes the coffeemaker shuts off before we have drank all the coffee and we have to pour it into our insulated carafe. A pour spout would make it much easier.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com