Customer reviews from cuisinart.com
Cuisinart - 12-Cup Coffee Maker - Black/Stainless Steel
Average customer rating
4.6
(509 Reviews)
Rating breakdown 509 reviews
5 Stars
380
4 Stars
73
3 Stars
29
2 Stars
13
1 Star
14
92%of customers recommend this product.
(
346 out of
378)
Customer Reviews for Cuisinart - 12-Cup Coffee Maker - Black/Stainless Steel
Posted by: Grandma Sandie
Gender:Female
Verified Purchase:Yes
I have VERY much enjoyed my very reliable Cusinart for more than 12 years and only recently have replaced it with another SAME model. My 2 sons AND my brother also have the same Cusinart coffee maker….. a family of four satisfied Cusinart owners!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Laurie JB
Verified Purchase:Yes
This my second one of these coffee makers. The 1st one lasted 10 years. And it still works! I love this coffee maker because of the great coffee and also you push a lever to pour so you don’t ever break a glass pot.
Written by a customer while visiting cuisinart.com
Customer Rating
5
Amazing!!
on November 5, 2025
Posted by: AmandaH5
Gender:Female
Ours has been going strong for over 8 years! It’s great when family is running on different schedules, everyone still gets a hot cup of coffee!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
Verified Purchase:Yes
This coffee maker holds the coffee in a reservoir inside the coffeemaker with a heating element. It always stays hot. This is my second purchase of this same coffeemaker. The first one lasted 6 years. It's a little pricier than others, wish it would have lasted longer, but not much lasts long anymore anyway. Good to see that the power cord has been made longer. Otherwise an attractive, easy to use product.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
5
Love it...wish reservoir wasn't plastic.
on November 26, 2025
Posted by: Donna724
Gender:Female
I've had this for years and it works great. I read some reviews that said it leaks but I've found that when this happens it's because grinds get caught in the out-valve of the reservior container. A simple rinse with water and inserting my finger into the valve fixes the problem every time!
My only wish...that the reservoir wasn't plastic. I'm trying to eliminate plastics wherever I can, especially if heated, but the other features of this product meet my family's needs perfectly, so I've been hesitant to swap it for another with a carafe.
Cuisinart...if you read this, perhaps consider changing the reservoir to stainless.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
5
Best Home coffee brewer, for the price.
on November 28, 2025
Posted by: Neil Gale, Ph.D.
Gender:Male
The Coffee on Demand 12 Cup Programmable Coffee Maker is high-quality. Ours lasted flawlessly for 16 years, every day. Just received our new Coffee on Demand 12 Cup Programmable Coffee Maker. The brewed coffee never gets scalded in the tank.
To keep the Coffee hot past the automatic 'off' feature. Manually turn off the unit for a second and turn it right back on.
I've purchased many other Cuisinart products and can honestly say, "They are worth every penny."
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: A satisfied customer!!
Verified Purchase:Yes
Great product, makes great coffee! So easy to use.
Written by a customer while visiting cuisinart.com
Customer Rating
3
Brewing is not consistent.
on December 2, 2025
Posted by: Marjk
Gender:Female
I was so excited to find a single serve coffee maker that doesn’t require pods, but I really prefer to brew just one cup of coffee. The first cup was great, but now, I’m having problems with the brewer. It starts pouring into my mug before brewing.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, December 4, 2025
We’re sorry to hear the grinder isn’t performing. Please contact our customer service at 1-800-726-0190 as our warranty can also assist if the unit isn’t operating properly.
Written by a customer while visiting cuisinart.com