Customer reviews from cuisinart.com
Cuisinart - 12-Cup Coffee Maker - Black/Stainless
Average customer rating
4.6
(457 Reviews)
Rating breakdown 457 reviews
5 Stars
343
4 Stars
70
3 Stars
24
2 Stars
12
1 Star
8
92%of customers recommend this product.
(
315 out of
341)
Customer Reviews for Cuisinart - 12-Cup Coffee Maker - Black/Stainless
Posted by: kme525
from Little Rock, AR
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this replace our worn out model. We use this every single day and over the last 15 years I have only purchased this exact model. We love every about it. The look, the ease to use, easy to clean, the portions we can brew fresh coffee. Love it so much that this is our third repeat purchase.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Kevin34543
from CA
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Ihave had this coffee maker for 3 weeks now. I read lots of the reviews. The coffee tastes better than my old coffee pot style. Coffee stays fresh and hot without burning. It is plenty hot too. Quality is fine. Easy to clean.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Mark B Men Fls WI
from Men Fls, WI
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Early stage of ownership however, very impressed and satisfied with this coffee maker. Love a couple newer features (to us that is) - lighted serving area, the water filter, ease of changing the filter, intuitive controls, and most important as it sits under our brand new kitchen cabinets, lack of any steam or moisture above the brewing time.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Osoprimero
from Boerne TX
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] We love this coffee maker. The reservoir keeps the coffee hot (stable temp) and is relatively easy to keep clean. It makes a full 12 cups in less than 10 minutes with a cup at our fingertips within 2 minutes or less. The light at the dispenser is a really nice touch.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Wilson8830
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is my forth Coffee in Demand 12 cup programmable coffee maker
Written by a customer while visiting cuisinart.com
Posted by: Viper7100
from West Palm beach,Fla.
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have had 3 of these over many, many years because they are so easy to use and make a good pot of coffee. 7 days a week it makes coffee for us quickly and easily. I recommend it as all you do is place your cup under the little spout and filler up just like a gas pump. There is a gauge that shows the amount left after each cup.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Nakedland
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] It needs a bold feature because it brews so fast, it doesn’t extract enough flavor.
Having that feature would be incredible
Having that feature would be incredible
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: MMAA
from Mn
Gender:Male
Verified Purchase:Yes
Replaced defective unit under warranty. 2 weeks with the new unit the clean light came on. Ran the clean cycle twice and the clean light came back on the next day.
Love the on demand feature but this product is plagued with defects.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, July 1, 2025
Hello-
We are so sorry to hear about the trouble you’ve had with your coffeemaker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900315806. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
We are so sorry to hear about the trouble you’ve had with your coffeemaker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900315806. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com