Customer reviews from cuisinart.com
Cuisinart - 12-Cup Coffee Maker - Black/Stainless
Average customer rating
4.6
(457 Reviews)
Rating breakdown 457 reviews
5 Stars
343
4 Stars
70
3 Stars
24
2 Stars
12
1 Star
8
92%of customers recommend this product.
(
315 out of
341)
Customer Reviews for Cuisinart - 12-Cup Coffee Maker - Black/Stainless
Posted by: Pnd748
Verified Purchase:Yes
[This review was collected as part of a promotion.] Much easier to use than my previous older model on-demand coffee server. It always leaked for some reason. Love this appliance. Hope it lasts a long time with its performance.
Written by a customer while visiting cuisinart.com
Posted by: James and emily
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have had one of these, it lasted 15 years, I really like this coffee maker, hopefully this one will give me 15 more years.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Jergeb
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought the 12 cup coffee maker in Oct 2024. I like this model becaude it doesn't have the glass pot which has gotten broken in the past by bumping on something or dropping so the lever to pour makes sense for me.
I make coffee every morning with it and holds up well, easy to clean, I use the paper filters inside the filter basket. This is the third cuisenart coffer maker I have owned and I like this brand. They iusually last around 5 years or so when the pot where the spring is starts leaking. Instead of replacing the pot I usually buy new.
I make coffee every morning with it and holds up well, easy to clean, I use the paper filters inside the filter basket. This is the third cuisenart coffer maker I have owned and I like this brand. They iusually last around 5 years or so when the pot where the spring is starts leaking. Instead of replacing the pot I usually buy new.
Written by a customer while visiting cuisinart.com
Posted by: Ron 2025
from Kansas city mo
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought this unit about a month ago. Have aways used a on demand coffee maker for my morning brew. Only comment is the water storage unit is somewhat clumsy. Otherwise great and would buy again.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: FLcafe
from Tampa, FL
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love this coffee maker. The programming is easy, the display is backlit, and the water tank is removable for easy filling.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Beth AH
from Virginia
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love this coffee maker! No carafe to worry about breaking!! Simply put your cup under and push the bar down to fill. Easy as that! It’s beautiful and looks amazing in my kitchen. Thank you Cusiniart for such an outstanding product!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
2
Quality has declined!
on May 23, 2025
Posted by: KED2003
Gender:Female
I have had this model for years. The most recent one (purchased in November) was nothing but problems. The machine would brew even set on auto brew for the morning. Every few pots it wanted to be cleaned. Then it wasn't brewing the full pot. It would have to be turned off & back on as many as 3 times to get the entire pot brewed. I called as it was still under warranty. I thought great it's replaced. The replacement is 1 WEEK OLD and the auto brew feature just brewed the pot (7 p.m. currently) that was set for 4:45 a.m.). Completely fed up that quality seems to have taken a severe nose dive. Disappointed is an understatement after having had several of this model in the last 8-10 years.
No, I would not recommend this to a friend.
Response from cuisinart.comBy cuisinart, July 7, 2025
Hello-
We are so sorry to hear about the trouble you’ve had with your coffeemaker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900319713. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
We are so sorry to hear about the trouble you’ve had with your coffeemaker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900319713. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com
Posted by: Shel53
from Urbana, IL
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is our 3rd Cuisinart Coffee on Demand 12 Cup Programmable Coffeemaker. That says it all. We truly like it!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com